SW Military Va Outpatient Clinic

Reviews 3

AR

art alderete

Was called by SWMVaOC and was told that I needed to come in for labs; they scheduled me. Showed up as scheduled and they didnt have me scheduled after all but they did the lab works. Was scheduled to the follow up with the doctor or nurse practitioner, appointment was @ 2:30 later changed to 1:00 then changed to 9:00 AM. 4 people were ahead of me and went in and 4 or 5 more people came in and they got in ahead of me. When I asked what was going on the clerk, Carla, was rude and sarcastic, continued talking over me telling me I was next. One more person checked in and after five minutes went in also not me as promised. This person, clerk, was just being mean and did this to spite me. Im a 70 year old war veteran with PTSD . I was so disgusted that I left. No-one has bothered to call me to reschedule, theres no respect for us veterans.

JE

Jesseca Moore Whitehurst

Nurse practitioner Bennett did not believe I was in pain she said the VA not cover chiropractic or acupuncture and made countless excuses on why I could not receive care. I am 100% disabled through the VA. I have been to other VA clinics this is by far the worst I have ever been treated. The patient is the one in pain and tells you and in order for a patient to achieve the best health possible you as a medical provider should help reach those goals. I also know that they cover those treatments bc I received that care before from my last primary care physician and by researching on the VA website. If you want to change doctors, or even get in with a PCP, walk into the patient advocates office at the VA with the name of a doctor or the clinic youd like to switch to.

IE

iEMERIC

Terrible service. They say they will call back to make an appt and never do. I habe been waiting 5 months and still havent had any contact me back after calling every week.