Cat Hospital of Tidewater
| Category: | Animal Hospital |
| Address: | 6048 E Virginia Beach Blvd, Norfolk, VA 23502, USA |
| Phone: | +1 757-466-9151 |
| Site: | cathospitaloftidewater.com |
| Rating: | 3.4 |
| Working: | 8AM–4PM 8AM–5:30PM 7:30AM–5:30PM 8AM–1PM 8AM–4:30PM 8AM–1PM Closed |
Location
Photos 1
Reviews 8
TA
Tamsyn Hoffman
Most horrible vet experience we have ever had. I adopted my cat 9 years ago and she means the world to me. She is very healthy apart from som seasonal skin allergies needing a shot to stop the itching, nipping, and scratching. We have moved a lot and she has seen a few vets for this condition. They all have asked pretty much the same questions and provided the same treatment for the condition and have been great with my cat... until this place. The only question asked of me by the staff (repeatedly) was what kind of food she eats. When the Dr finally came in, she seemed annoyed and flustered (didnt get her name as she never introduced herself). Immediately she starts laying into me about the food she eats. I start to explain to her my reasons for the food, she cuts me off. She still has not acknowledged my cat. She continues by blaming her food for her "dry skin". Wait? I didnt miss work and call all over town to find an appointment for dry skin. So now I try to explain the history and why we are there. Never was I allowed to complete a sentence. Still she has not even looked at my cat. The response, we dont do that kind of testing here. Testing for what? To see what shes allergic to. Now Im trying to explain that I have visited that with other vets, cut off. Finally I ask her to please examine her because she is miserable, picking herself bald and why I felt the urgency to be seen right away. Finally she gives her a 20 sec once over before telling me she refuses to give her the treatment she needs and offering not one suggestion to end the suffering. She could easily get an infection from this!!!! I should never have paid the $70 office visit but by now I was dumbfounded and emotional and just wanted out of this hell hole. Do yourself a favor and do not waist your time, money and risk having your cat get the treatment they need. 4 more days of misery and finally she was seen by a competent vet who treated us both with respect, took their time and rendered the proper treatment. Bay Beach Veterinary Clinic is well worth it and they have emergency hours as well
MA
Mayra Garcia Gutarra
After reading all these reviews I based my final decision about taking my ill cat here on the fact that there were no poor reviews in the year of 2009. Big mistake! I ended up going throught some of the experience John S "Do not take your cat here" describes in his review. Upon entering, you are eerily greeted with the DISTURBING smell of cat urine - it hits you immediately!. Then there is the 1970s decor, including the fading ceiling tiles covered in moisture stains. Then you are called into a small unventilated room. It was so unpleasing to be in there! You cant help but notice the smell of cat urine and stains. And forget discussing your concerns - the Vet has her ideas already planned for your kitty. And when its check out time she has added so many fees to your bill and done things to your cat you never even discussed. Dont waste your time or hard earned dollar here.
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A Private User
The doctor and staff at the Cat Hospital are an example of excellence. They are tender and caring and, obviously, they love cats. I was very nervous relocating to a new area and not having a vet for my feline "babies". The Cat Hospital has calmed my nerves! One of my cats even required surgery, and I was unbelievably relaxed about the whole procedure. I feel my cats are in good hands here. I even drive 20 minutes from VB just to see them!! Occasionally there is a bit of a wait, but I think it is more of an example of the kind of care to expect when it is your turn than any type of inefficiency. Overall, I only have one thing to say - Thank you Cat Hospital!!!
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A C
My personal experience wasnt pleasant. In my experience, the staff appears to be knowledeable, but they lack good customer service skills. I went to this business because they specialized in cats. In my opinion the physical environment needs updating, cleaning, and lacks current technology. The staff claimed they mailed appointment reminders, which I never received. When I asked if they could call or send email, I was informed, they dont have email.
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A Private User
I have been taking my cats here since 2001. The vet is wonderful and caring. She explains everything to you and takes her time with you. I have had to make life and death decisions about my older cats and everytime I did, I felt confident that I had all the information I needed and that I was doing the right thing. The prices are reasonable too. I have two younger cats now and will continue to take them to the Cat Hospital.
JI
Jill Guzman
The staff is wonderful and they took amazing care of our cat!! I will take my cats here only! They are so happy to answer any questions we have anytime!
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Andrew K
Cats Only policy makes for less stress on your cat! Wonderful, friendly, caring staff. Best feline vet ever! Dr. Bocian & associates are superb!
LA
Laura W
Great place to take cats.