Claws & Paws Animal Care

Reviews 11

JA

Janina Goode

Took our family Cockatoo with an emergency related to her leg caused by the identification ring to this establishment and were advised they would contact us once ring is removed under anesthesia to pick up bird. Received a phone call later on stating that "There is a Problem" and to please return to the office. Once we arrived bird was placed in unsafe cage after anesthesia and due to that beak broke partially off inside of cage due to metal name plate on cage. Bird full of blood and rag full of blood then picked bird up placed then by vet into safer paper box with true emergency. - Charges in full still occurred and were covered by us - All other vets would have not charged in fairness any amount as the bird was under their care when second emergency occurred to due unsafe cage . - Office does not believe they should refund any amount of sum paid by us. - MR MIKE CRAWFORD (Office Owner/Financial) is the least professional individual I have ever had to deal with and I was lucky he did not hang up on me as he cut me off with the same line of: I will send the results (which we paid for) which was not my question repeating himself and cutting me off at least 8 times. - Bird now can not and will not eat anything other then oatmeal and Dr. Morgan believes nothing major happened. - Per Dr. Morgan the beak will grow back very fast (very fast = 1-2 years) per other vets in this case birds have to be euthanized later on in certain cases. I understand that things can happen but to see how unprofessionally this is handled on the end of Dr. Morgan including even worse Mr. Mike Crawford I CAN ONLY RECOMMEND FOR EVERYONE TO STAY AWAY FROM THIS ESTABLISHMENT. Of course they want us now to return to make even more money on an issue caused by their negligence... NEVER AGAIN!

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jon clifton

I dont know what I would do if I didnt have these amazing people in my life! About 8 years ago or so, we were going to a different vet. A cat that we had broke her leg. This was on a Monday. I called our vet at the time and they didnt have anything open until Thursday as a walk in! I had a friend of mine tell me about Claws and Paws. I called them and they asked me how soon could I get her there? Right there, they won me and my business! It was the BEST decision I could have made! We were fortunate to have known Dr. Fore who was a great man and is deeply missed! We also have been fortunate to know Dr. Morgan who is an amazing soul! She is sweet and genuinely cares about the animals and the owners too! All the staff there from Mike to Michelle to Karen to all the assistants, they are all AMAZING people there! They have always made us and our pets feel like we are their number one priority! I would highly recommend Claws and Paws to anyone! And I have!

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BI

Bill Wencel

A big turnover in doctors, but they all give good attention to your animals. My major complaint is their office hours. 8-4 Monday-Friday. Too bad some of us have to work for a living, so getting there when they are open is a real pain. No Saturday hours, even until noon, would really help. Last incident with one of my cats seemed to be addressing immediate symptoms only, rather than the root cause, resulting in multiple visits after a cat fight. I would have rated them a 3 at one time, but with the latest incident, and the lousy office hours, Im really close to a 1.

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SA

Sara Cannon

Nothing can make losing a pet any easier, but when your vet is compassionate enough to drive out to your home after office hours so your golden retriever of 14 years can die in his home surrounded by his family, you really cannot ask for much more than that. As long as I live in Powhatan I will trust these wonderful people with my animals. Dr. Stansberry takes amazing care of my dogs, and Dr. Morgan is incredibly knowledgeable on german shepherds, which puts my mind at ease every time I bring my girl in. The truly listen to every concern and do their best to help.

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A

A Private User

My husband and I own three cats and a Yorkie! I have taken our guys to Claws and Paws in Jan 2009 and we received the best treatment and our “kids” got the best care I could ask for! Our oldest cat was abused and is very aggressive to strangers and even she liked them and that’s saying something right there!!! They work around my work schedule and sometimes I couldn’t stay for the routine check ups but the vet actually calls me on the phone while she is in the room!!! I would NEVER go to any one else!!! I LOVE THIS GROUP and SO DOES MY GUYS and BABY GAL!

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A Private User

The vets and staff at Claws & Paws are simply amazing. Not only are they talented, knowledgeable and dedicated to giving your pet (and you!) the best care, they extremely sincere and offer the utmost sympathy during challenging times. Our family has been going to them for years and we appreciate all their hard work keeping our pets happy and living long healthy lives. These people really love animals and its so worth the drive if you live outside of the area.

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NI

nicole babcock

My dog was violently attacked by another dog on a friday afternoon. It was very critical, and he had many serious injuries. We took him to claws and paws, and they were waiting at the door for him. It did not matter that they closed in 5 minutes, they swooped right in and gave him the best possible care. The vet stayed with him, did surgery, and cared for him after hours and on the weekend. I love this vet, i will continue to take my pets there.

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A Private User

I’ve been taking my pets to Tom, Mike and Michelle since 1999, these guys are the best and I cant ever imagine not using them. They make you feel welcome and very comfortable, always upfront with what’s going on with your babies. I highly recommend them and yes, it’s worth the drive!!!

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A Private User

They have taken such good care of my dogs; wouldnt go elsewhere. They really work with you; patiently answering any questions and make you feel assured that everything is being done to help your K9 family member. My boy has a crush on the vet :) They are fantastic.

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JA

Jamie Hamill

Thank you to the staff at Claws and Paws for the card regarding my sweet Cowboy!! You have all gone above and beyond for us, and we greatly appreciate it!!

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RI

richard thayer

Awesome vets!

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