Penrose & Associates Physical Therapy

Reviews 12

SH

Shari Kiser

I have had multiple dislocations of my shoulder and underwent shoulder surgery after the 4th dislocation in less than 6 years. My shoulder was extremely unstable before surgery and I was petrified I would dislocate it again. Chris Edwards was AMAZING at understanding my apprehension and he also went above and beyond stretching out my arm during my frozen shoulder issues. Jennifer and her Penrose staff are incredible, each one of them, Stephanie, LeRae, Kristin. They are all caring and kind, they work with you and your schedule and I cant express how great their level of customer service is. They remember you as a person, your family, your job, those little things that most places either dont ask you about or they dont care. I have been to a different PT place before in the past and I didnt get that "feeling", you know when someone genuinely cares about you or if they are just there doing a job. These folks love their job and their patients. I didnt feel like a broken person when I was there, except for the "wounded seal exercise", LOL, ask them about it, I am sure they will remember. I felt empowered that things will get better, I just had to have a little faith and patience :) My shoulder was a work in progress and I am satisfied with the results and what Penrose taught me, If I ever need PT again this is exactly where I will go.

---

KA

Kathleen Cannon

"As a 75 year old Senior Citizen, I have been to many PT clinics in my life, but until I found Penrose PT, I often discontinued PT not finding it helpful in my recovery. From the first time that I called the office for information, the entire office staff has been warm, friendly and has always patiently answered my many questions, whether it be a medical or insurance query. Each team member is kind and professional. The staff is like a family and I immediately felt welcomed, comfortable and genuinely cared about as a human being. Over the past 15 months, I have recd Physical Therapy for 4 different diagnoses at Penrose PT and my expectations have been exceeded. I first sought help for osteoporosis and was taught which resistive exercises would increase muscle strength and bone density. Jennifer is extremely knowledgeable, listens carefully and does an in depth evaluation on the first visit and formulates a detailed personalized treatment plan. She excels in patient teaching and explains the rationale behind each exercise or treatment modality. The printed home exercise instructions are clear and easy to understand. She takes each concern seriously and when I would get discouraged she encouraged/supported me. It has been a joy to work with all the team members of Penrose PT and I highly recommend them."

---

LA

Larry Cantrell

I began my rehabilitation at Penrose Physical Therapy following a Total Knee Replacement in October 2016. From day one they managed my rehabilitation with a proactive, realistic and compassionate approach. I felt welcome from the minute I walked in the door and despite a busy office I never felt hurried or rushed. Jennifer and her staff are by far the most professional, patient focused and empathetic physical therapy group with whom I have ever been a patient. They take the time to really listen and collaborate with you, each other, and your doctor to determine the most beneficial course of treatment to ensure the best possible recovery. Penrose Physical Therapy has my highest recommendation. Thanks to the treatment and support I received I walk without a limp for the first time in nearly ten years!

---

HE

heather benfield

I hurt my foot over a year ago. After several cortisone shots that didnt work 8 months of being in pain I went to a foot and ankle specialist. That didnt help either. I eventually ended up at penrose and noticed improvement after my first visit! Within a couple weeks they have fixed a problem that has been going on for the last year. I will go back if I ever hurt myself again and will be recommending them to anyone else looking for a physical therapist! They are amazing. My only complaint is not getting to them sooner

---

JE

Jenny Troupe

I went here for neck and head pain upper back also I had alot of horrible pain in my ear and face also numbness they are very professional here and a nice relaxed atmosphere Chris gave me exercises to do at home very easy to read I noticed within 4 sessions the pain in my ear was gone Im so glad I went there I would recommend these people to everyone in pain these guys work with you and explain everthing thank you Jennifer and your awesome team and friendly assistance helpers and front desk also great job

---

MS

Ms Rain

I have gone to both Jennifer and Chris at Penrose, for back and recently shoulder injuries. Treatment has improved my quality of life, but they dont just treat you, they teach you about the injury. Staff is friendly and courteous. Penrose has helped me immensely, I dont know what I would have done if I hadnt found them. I had gone to a different physical therapy place before that actually worsened my condition. Im staying with these guys for any future needs.

---

DE

Denis DeSilvis

I especially want to thank you for the help you gave me to facilitate getting my back into a more normal condition. Compared to the pain, etc., I was in when I first arrived, I’m feeling much, much better and my symptoms have nearly disappeared. All I have to do now is work on all the stretching, strengthening, and body motion exercise tools you provided me with! Again, thank you, Denis

---

CA

Carolyn R

I truly appreciated the expertise and caring approach of the clinicians at Penrose. I would recommend them to anyone and especially for those having issues with jaw pain/TMJ. I went from having near-constant jaw pain to almost none over a few months with their hands on interventions and excellent guidance. After 11 years of jaw pain I am so glad to have finally found relief.

---

ST

Stephanie McDonough

I went to Penrose for my knee pain, back pain, and ankle pain. Each time, I got a thorough evaluation, great exercise, and tips to keep me set for life. Now if the pain from my tendinitis starts to return, I have a first line of defense to avoid going back to the doctor. I was even able to get custom orthotics for my running shoes!

---

NI

Nicole Miller

Penrose is the first PT Ive done where the exercises were specific for me in meeting my goals for daily activity. I could describe my work environment and explain where I struggled. Jennifer and Chris would target the weakness in my biomechanics and review how to perform without straining. Great experience!

---

CH

Christina Clerget

Jennifer Penrose and her staff are very professional and that shows in high quality service they provide to their patiences. I would highly recommend Penrose and Associates Physical Therapy to help you get back your quality of life.

---

IL

Ildiko Baldwin

Everyone is very thoughtful, caring and makes PT enjoyable to go to. They dont push you till it hurts and the results are great.

---

---