Proactive Orthopedic & Sports Physical Therapy - West Vancouver

Reviews 6

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Chris Park

Im a returning customer at this facility and the service used to be great which is why I came back. When I was there before I always had about 90% interaction with a physical therapist and never any downtime. This time around its definitely different. I spend about 40-50% of my time with a physical therapist and the rest of the time with an assistant. How is the physical therapist supposed to monitor progress if theyre not there by your side to see how youre doing? Not only is there less time with a physical therapist but also a lot of downtime doing nothing but waiting to see what to do next. There have been periods where I have been waiting for 4-5 mins doing nothing and not one person telling me what I need to do next. Today I didnt even get a full session in and when they offered heat/ice I was so frustrated I just told them I would do it at home myself. I know the staff has changed some but this location is definitely not as good as it used to be, which is why I went from a 5 start to a 2 star.

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sky mcclellan

I would like to thank every one at proactive they really worked with me to get my knee better. you can tell that they really care about there patience they get to know you and are always warm and friendly when you walk in . they dont rush to get people in and out if some one is hurting they take there time and work on you to make it feel better and dont push you to do to much if you cant do it. if they tell you its hurting they listen to what you have to say. thank you Blair and Jose for getting my knee better. you guys are the best. highly recommend them.

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Jon Pienkowski

Great, friendly, knowledgeable staff and had a fantastic experience dealing with a whiplash/headache issue from a car accident. Learned a lot not just about healing the issue. but also how to keep it from getting hurt again, and what to do if it was to flair up. Will be back if I get hurt! Therapists, the PT assistants, the front counter staff, the therapy itself; all awesome :)

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rohan straker

I only gave them 4 stars because Im truly sad this amazing experience has came to an end. But im very very happy with there aid in my road to recovery. it wasnt just a place of physical therapy. its a family from the front desk all the way to the therapist. These warm loving people are there for you. So i hope you choose to make Proactive West Vancouver your choice as well.

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Shawn Pierce

So far everyone there has been very professional and just nice. Woke up with an unusual neck injury, they helped me right away get movement and comfort again. Walk in grumpy and leave smiling with hope.

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Phelim Boler

They are good!

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