Ruiz-Molleston Joy P MD

7424 Bridgeport Way W # 301, Lakewood, WA 98499, USA

Category:	Family Practice Physician
Address:	7424 Bridgeport Way W # 301, Lakewood, WA 98499, USA
Phone:	+1 253-474-5141
Rating:	4.1

Location

Photos 1

Reviews 13

Baby D

My dads PCP is Joy Ruiz-Molleston from May 2016- September2016 but every time he comes in he dont see dr.joy majority of his visit he saw her PA who also lacks on interest in my dads health issue, my dad has been complaining about loosing weight in a span of 2-3 months hed lost 15-18lbs unintentionally but doctor ignored him, when he visited Doctor in June his weight was 158lbs then July 148lbs then August 143lbs. They also knew that my dad has hepatitis and they fail to treat that or even get him referred to a specialist. They dont listen to their patient all they do is keep on prescribing medication instead of taking time to check on the roots and resolve problem from there. We decided to switch my dads PCP November 2016 but it was already too late, the reason hes loosing weight drastically is because he had cirrhosis that lead to liver cancer my dad pass May 2017. When we switched my dad to the new PCP his doctor found out from the very first blood test during my dads first visit that his liver enzymes were elevated and on February they had done ultrasound and MRI confirming large tumors in his stomach, his liver is already enlarged if it werent from this new doctor we dont know how much longer my dad wouldve suffer and how much longer we will find out that my dad is terminally sick if he stayed in the care of Dr.Molleston. She dont have compassion with her patients and she doesnt take her profession seriously. All of my family were assigned to Dr.Molleston as her PCP but luckily we havent started seeing her and after what had happened to my dad we all switch to this amazing doctor. We are not going entrust our health to this doctor. And I definitely DO NOT recommend her to anybody.

Olivia Broughton

This is the worst place to get help from, addiction or medical. I lost a written script, ONCE, called them all day long, being told that "the provider was in with a patient." at 2pm. and as I continued to call throughout the day, I was told the same thing over and over again. and was only told after 5pm that I needed to file a police report to be able to be given another script or wait a MONTH to get my Subutex or (suboxone as its normally called) filled again. So I had to call the police and waste their time because of this demeaning, ignorant and untruthful procedure that the Rafael Medicus Clinic uses to determine whether or not theyre asses are going to get sued. Continuing to call I was then told that "Dr. Joy would be in with a patient until 6pm (when they close) I followed these rules, got a police report and then they STILL refused to write a new script for me, they lied to me, followed by being hung up on by the provider on call and the front desk shutting their phones off. These staff members have been nice to me in the past, but all of a sudden Ive been made an enemy. I DO NOT recommend this clinic for anything! Please find medical attention or help for your addiction elsewhere! Its not worth it to go here. I once had to wait 2 hours to be seen, because they booked my Appt at a time before the provider (Dr. Puzon) wasnt even there yet! If I could give them a zero I would. Honestly just avoid this place overall. It will give you butt cancer.

Sean Dallas

I have consistently waited well over an hour after my appointment times to be seen. I had to return 3 times, following 3 blood draws to check for liver function due to the appropriate box not being marked. I was told I would get a call re: the last draw to inform me of my results..Never got the call..I got news that I have degenerative disk and joint disease but was not offered any suggestions for treatment. I find the staff all to be quite engaging and kind, but the care is definately something to be seen. Perhaps due to the significant drug user/ methadone/suboxone population that a client not suffering those issues is still treated as an addict...I got an x-ray of my knee and the results were sent immediately to Dr. Joy....I never got a phone call for me to come in and discuss the result...2 months passed and nothing..I reluctantely made the appointment...I will be transfering to a new doctor ASAP...I was not cared for other than great personalities..the care is by far the worst I have ever had....I was heard(maybe) but not listened to...Dont waste your time or your money.. BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

Michael Marstrom

Although the nursing staff was prompt and polite. Dr Molleston shows little respect for my symptoms and time. I have been a patient for nearly a year and I have never been seen at my appointment time. On average I see Dr Molleston an hour after my scheduled appointment. When she does see me my visit lasts approximately 3 minutes. I was referred to her back up doctor and he treated me in the same manner. He did not appear to hear any of my complaints, just looked at the medical chart and wrote a prescription. I felt very dehumanized. I wish they would see me as a real person rather than a cadaver in a gross anatomy class! DO NOT GO TO THIS CLINIC UNLESS YOU WANT TO SPEND SEVERAL HOURS OF YOUR DAY THERE AND BE TREATED LIKE A CASH MACHINE!

John Jasper

I have been seeing them for over 12 yrs. and I love the professionals that work there. Sometimes it does take a bit to get in but with as many patients as they try to help thats to be expected. Its happened at every good medical facility Ive ever been in. The staff are very courteous and professional. I wouldnt want to go anywhere else. They have walk ins and appoinments that I really like. The aides and nurses are exceptionally nice. Wonderful Doctors Office.

Jessica Johnson

She is a very nice dr. Easy to speak with and she knew just the right meds to give with me saying little about my condition at that moment . But the office has no set hrs I font think ,no one answers.the phone , it took 3 hrs after my set apt time to see the dr at all. All that aside good comfy feeling at the office and from her .

jason oberg

Thorough! Her staff does hustle! Without mismanagement of my care. When things need to be changed i always get a courteous phone call and and timely accomadations. Its worth the wait that comes up sometimes.. thats a good sign.

Bernice Rojas

Love Dr. Molleston shes been my doctor since i was like 14 and she is just so helpful and i like her staff really good people.

Mike Swanson

Lifesaver, smart, no bullshitting, and caring. All good qualities, but rarely found in one doctor, but Dr Joy is all that.

Jamie Loneia

What are their hours. Ive called a few times but no one answers

JoAnne Squiemphen

Love the staff and the doctors are really polite!

Performance & customs

Very nice staff . very helpful

Mark Cole

Really nice.