Banfield Pet Hospital

15418 Main St m105, Mill Creek, WA 98012, USA

Category:	Veterinarian
Address:	15418 Main St m105, Mill Creek, WA 98012, USA
Phone:	+1 425-316-3452
Site:	banfield.com
Rating:	4.4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM

Location

Photos 32

Reviews 5

Samantha Griffen

I have been bringing my 1.5 year old dog here since he was 12 weeks old. We did the puppy wellness with neuter and are now on the optimum wellness plan. Banfield itself has mixed reviews, but as a picky vet care consumer I have gladly stayed at the Mill Creek location even though I happened upon them somewhat unintentionally when my puppy got kennel cough on Sunday, a day after coming home, and they were the only place open in the area. I appreciate long/thorough reviews, especially when it comes to my baby, and didnt see one on this location so here it goes. The clinic/staff: Convenient location, always clean with coffee/cocoa and I have almost always been taken to a room within 5 minutes of my scheduled appointment time. The only time I had a longer wait they discounted my bill enough that the medication I was leaving with cost almost nothing. I have gotten same day appointments when needed and they always seem to have next day slots available. The manager is great and so are the vet techs (I am the type of owner who asks a bazillion questions and they take it in stride). I have seen most of the vets at the clinic and have been happy with all of them. They take my questions seriously and my input on how to best get my dog through procedures/exams. I have a nervous dog and never feel like he is pushed too far. Wellness plans: While I dont know that these are the best deal out there, I do think it makes me a better dog owner because I dont hesitate to have him seen because I might be wasting money. By paying a fairly low monthly amount that covers all of his preventative care I would need to do anyways I can take him in any time and not have to worry about the office visit fee. This came in really handy when we were treating a pesky skin irritation and were in and out multiple times over a few weeks to recheck and try new treatments. In the past I would have tried everything at home first and hesitated to have him rechecked frequently at $40-$50/visit. I also dont find myself putting off routine care "until I get paid," I just make the appointments based on when things are due. The wellness plan is really thorough for a young dog, it almost feels excessive, but at the same time I love it because my last dog had chronic health issues caught when fairly advanced since dogs hide illness so well. We recently had our first comprehensive exam and he got a thorough physical, fecal, deworming as well as blood work. They allowed me to stay for the appointment even though its usually done drop off. Surgery: In addition to his neuter at 6 months I had them remove his rear dew claws (he risked ripping them off) and pull his remaining baby teeth to avoid extraction later. The quoted price was exactly what I paid minus what was included in my plan. He got pre-anesthetic blood work (a must in my book) and was sent home with pain meds and a sedative. When I came to pick him up he was being snuggled by a vet tech. His follow ups were all included and he healed up with zero complications. I had no complaints. Overall, Banfield Mill Creek is a great choice for preventative and routine vet care with fair prices for the area.

Chantal Sconzo

Not helpful at all. Had called with some questions on pricing as we were trying to find affordable options for a procedure for our family pet. I explained that I understood they couldnt give me an exact quote until they saw her but a quick apple to apples quote would give me an idea if bringing her in for another exam would be worth it. The lady at the front desk was short and rude and essentially told me that they didnt have time for me unless I paid for a exam. Great way to treat people who are asking for help to keep their pet alive and comfortable.

sheila pool

I absolutely love this office! The staff is phenomenal. The vets we saw in separate visits were fantastic! We couldnt get in to see our regular vet in a Petsmart but was able to be seen right away. The place was quiet, clean, friendly staff and just a homey atmosphere. My chi-weenie would have seizures only when going to Petsmart to see our vet. Shes been here twice AND NO SEIZURES! Love love love em!

Danica C

Had a wonderful experience coming here for my dog. The vet was very honest and helpful about testing for her tumor, and saved me money versus going to another place. I couldve walked out paying nothing (because I had a coupon for a free first exam) but I chose to get some preventive flea medicine. The dr. was spot on about her tumor being benign and it went away as diagnosed.

Chris Ball

We have wellness plans for our two pups and we have only had positive experiences with Banfield so far. They clearly care and theyre very knowledgable. The location and hours are super convenient, too.