Family Resource Home Care

Reviews 7

A

A Private User

My family & I are so very grateful to all the staff & the caregivers at Family Resource for the fine quality care they provided for my brother Bill during his struggle with esophageal cancer. Everyone with whom we came in contact was efficient, professional & knowledgeable - both in setting up the care plan from the beginning and in remaining extremely flexible to meet changing needs through his journey to the end of his earthly life. Also, we were in a time crunch and Family Resource accomplished all of this in 24 to 36 hrs after we first contacted them (on a Sunday!). Initially, the staff came to Bills house & visited with him to get to know him before we set up his care. They recommended specific caregivers who were a good match for his personality. Then the caregivers came & talked with Bill to get to know his needs, interests, likes & preferences - and to be sure he wanted them to be his full time caregiver. He had the opportunity to request different caregivers if he did not feel confident in the ones he first met. By the time he had met only three caregivers he had found two he liked very much! Both of his two primary caregivers were consistently kind, observant, and patient. In addition to caring for him, they cooked healthy food for him and they engaged him in stimulating conversations which made his days much more enjoyable. He was comfortable in their care and that meant so very much to him and to all of us in his family. Everyone at Family Resource Home Care provided outstanding professional, competent and loving care for my brother. I highly recommend them.

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A

A Private User

Family Resource Home Care There comes a time in our adult lives when we become responsible for our parents well-being. When we needed a full-time caregiver immediately for Dad while Mom recovered from surgery, we contacted Family Resource Home Care. Within 24 hours, a compassionate and insightful RN came to Dads home and spent a great deal of time interviewing and getting to know Dad and me. She made copious notes about his needs as well as his particular preferences to maintain his daily routine, essential with his dementia. Within the next 24 hours she presented us with a detailed, personal care plan and had matched Dad with a caring, bright and patient caregiver who brought Dad such comfort and companionship. We were all sad to see her go! A second time, we called on Family Resource Home Care and experienced the same thorough, thoughtful process. The uncertainty of our parents situation caused us to postpone or change services several times, though this was taken in stride. And they were able to reunite us with the previous caregiver. Family Resource Home Care staff helped us through some difficult times with their genuine caring and professional attention to all our needs. We are so grateful and recommend them to anyone.

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A

A Private User

Eight years ago our family was blessed to have Family Resource Home Care come into our lives to not only assist my mother, but to help the rest of us through this very difficult time of life. The caregivers lived with our mother, tended to her needs,but more importantly they gave her love, dignity,humor and a sense of a normal life in the comfort of her home. The FRHC staff always responded to our needs in a caring and timely manner, and emergent needs were a top priority-we never felt alone. The caregivers that were with our mother at the end of her life, will always be a part of our family. During this time my mother in law also needed assistance after an accident. Once again FRHC responded and delivered with quality care givers. We knew we could count on FRHC to help her recover and that is exactly what happened. She now has a companion that helps her with daily needs a couple of times a week, allowing her to remain independent in her home. We have recommended FRHC to many people and all have been very happy with the staff in the office and the caregivers that have come into their homes to care for their loved ones. We are very fortunate to have Family Resource Home Care in our community.Kay S.

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A

A Private User

I hired Family Resource Home Care over 8 years ago to provide on-going care for a elderly friend who had suffered a heart attack. They provided part time support at first and in the past 2 1/2 years full time care. I live 180 miles from Seattle and they did a great job of helping me provide for the needs of my friend in spite of the distance. Over the years, I have found this organization to be excellent in their focus on the comfort, health and safety of their clients. They responded to my requirements and provided me excellent home based support. I also found that when they made mistakes, as is to be expected in any business, they were quick to rectify their error and to go the extra distance to accomodate my friend. Their strength is the quality of caregivers they provide; I felt as if I had the best. When I encountered a challenge that couldnt be met by the excellent in house staff, Shiela McKannay stepped in and resolved the issue. I have already recommended Family Resource to several Seattle contacts and will continue to do so.

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A

A Private User

Family Resource Home Care provided a wonderful service during a difficult time for my friend with Alzheimers. She lived alone and was getting lost and not eating well. A call to FRHC took away all the worry. So I have 3 words for FRHC: RESPONSIVE, FLEXIBLE and CARING. RESPONSIVE: It took one call to FRHC and they quickly interviewed us on Thursday to determine our needs and we had a caregiver on Monday. FLEXIBLE: Several times we had to quickly increase the amount of time of our caregiver. FRHC immediately put together a plan for handling the increased time and covered the new schedule the next day. CARING: The FRHC staff and caregivers are impressive. They are knowledgeable and trained to handle someone with Alzheimers. My friend enjoyed their companionship. Oops, I have one more word. GRATITUDE. It was a great relief to know that my friend was well cared for and safe. I highly recommend Family Resource Home Care. Posted on behalf of Jeanne Luchtel

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A

A Private User

Family Resource Home Care was there for our family 4 years ago helping care for my mother-in-law and now this year helping with my mother. The care both times was exceptional in that the care takers bonded with our moms and were "there for them" in special ways which included going for walks, sharing meals & conversation, doing light housekeeping & inviting them to help if they desired. The staff were warm, joyful, helpful, dependable & capable. It takes a patient and creative person to companion with another diagnosed with dementia. I feel Family Resource placed wonderful staff with our moms which in turn was a support to our family as we cared for them. A wonderful trust bond between caretakers and our moms, helped in their transition as our moms care needs increased and we found a memory care unit and an Adult Family Home. We greatly appreciated the loving, compassion and tender care from the Family Resource Caretakers and the staff in the office.

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A

A Private User

Family Resource Home Care was hired to care for my mother from June 2008 - Dec 2010 when she moved back into the house with my father after living in a group home for a year. (my aunt left inheritance that enabled this option) FRHC provided 24 hour staffing to support my mother with ADL and walking. My mother was a pleasant person for the most part and the staff loved her dearly. The staff also fended off my father, a nighttime alcoholic with poor short term memory who frequently yelled at the caregivers when they attempted to assist my mother. Some staff were more skilled at this than others just as some cooked better than others. FRHC always provided someone when a staffing change was required so I never had to worry that my mother was left unsupported. The staff were always quick to report any medical need my mother had so it could be addressed. Thank you FRHC. My mother spent her final years in the home she loved so much.

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