Yakima Valley Memorial Hospital | Virginia Mason Memorial

Reviews 5

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Sean Main

My daughter was born here in 2014. It was unquestionably the worst medical experience my wife and I ever had. Admitting was no issue, Ill give them credit for that, but nothing else. When we made it to the delivery room the nurse tried to take a blood sample for an epidural but the room was not properly stocked so she had to go to another room to get the supplies. Blood was drawn and taken to their lab for analysis. Two hours into labor the lab hadnt bothered to contact the nurse and the nurse hadnt tried to contact the lab. While waiting I noticed there was a large streak of blood in the corner of the room. Little did I know that would be the least of our issues. Eventually we found out about the epidural test, and they grab the cart, but the administrator couldnt be found. Once found he discovered that the cart aldo wasnt properly stocked. Once they finally got all of the supplies they checked dilation and surprise! It was too late to give one. They called in the staff doctor because there wasnt going to be enough time for ours to get there before delivery would begin. (They could have called ours at any time and given him a heads up, but that isnt their policy.) With all of the nurses scrambling to finish preparing my wife said "she is coming" and a nurse told her to calm down and that it was just another contraction. My wife rolled over on her side and the nurse said "oh my god" because my daughter was crowning. The doctor jumped into place, my wife was swearing enough for a sailor to admire, and the doctor chastised her for "f-bombs". Remember this is a woman in the cri who has been forced to forego any pain relief because the hospital staff were so inattentive. Once she was born things went smoothly for about 12 hours until I left my wife and daughter in the room so they could sleep and waited in the maternity floor waiting room. Mind you this was the weekend and there was nobody else there, and one of their direction assistants approached me and told me that I could not wait there because it might make the other patients uncomfortable and that men had to wait down stairs in the lobby waiting area. I told the poor kid that was gender based discrimination and that I wanted to see their manager regarding the policy. Well the manager didnt come but a 300lb security guard did. I explained the situation and that I wanted to speak with the patient complaint liason that they are required to have by Washington State law. He called his manager and they began to threaten me, the parent of a patient with ejection from the property and arrest when I told them that I intended to file a complaint with our insurance company which would result in non payment for services under their contract with the hospital. They said that I was making threats against the staff, I said I was conducting business in accordance with the terms of our contract. They backed down, asked that I remain in the room and that I "need to watch out because well keep an eye on you." I had to be taken to the ER about 8 months later with some extreme symptoms, was pumped fill of narcotics, misdiagnosed, and discharged. I was hospitalized for four days a week later after collapsing. A year later I am still trying to cope with the lasting effects and expenses of the bad diagnosis. Given the choice I would rather die than let those clowns near me.

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Mike U

Its a hospital, so its probably a less than optimal scenario if you are visiting.....but memorial is definitely the best hospital in town. Aside from the fairly sterile hallways and rooms (expected in a hospital), the setting is a nice as it can be. The staff is great and people appear to genuinely like to work here. If you are here visiting someone, you may want to make sure that there arent already a lot of people in the room that youre headed to. Theres a check-in desk and they cap the number of visitors in each room. When I was here la the room I was headed to was capped at two visitors. If you need to get something to eat they have a fantastic cafeteria (by hospital standards). The salad bar is a pay by weight option, while the other dishes are typically set in price for the day. Prices are very reasonable! Ive never had anything here that was bad, and Ive eaten here quite a few times. Havent personally had any work done here at the hospital, but I do understand that the billing department leaves something to be desired......but that unfortunately seems to be the norm with health care anymore. If youre in an ambulance and they give you an option of hospitals - make it Memorial, you wont regret it!

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Tracie Nalley-Commet

I was a patient at Memorial Hospital last Thursday.And from the minute i walked in i was treated so good.The E.R. Dr was trying so hard to figure out what was going on with me and he was so paitent and kind.I was admited to the heart ward and from the minute i got to the floor i was treated so very good by everyone.These nurse that i had Pam and Jazimin were so kind.also the drs on call knew i was scared and they eased me up and done every test that they thought to figure out my problem.I just wanted to say all of are great and do their jobs great.And there was so many helpful folks like Grace that took my vitals was great and even the one that took the blood was great.Thank-you for kind hearts that helped me.God Bless you and please tell them what great employees they.Thank-you kindly.

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Cheeseburger Eddy

Quite possibly the worst hospital Ive been at. I have had stomach issues for quite sometime and often will have burning attacks. Last time I went to the ER for it, a NURSE practicion came in instead of a doctor, and pretty much said there was nothing they could do for me because I was on a pain contract with my primary care physician. I didnt want pain meds I wanted help and maybe a diagnoses. So long story short they booted me out the door in tears and yelling in pain. Not too mention my fiance just had our baby there in February and I was so uncomfortable. They should also try to make the fathers comfortable as it is a lot of stress on us seeing our partners in pain and being nervous. If your not having a baby go to regional hospital, they are so much better. Memorial flat out sucks.

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Jessica Edwards

Well, the visit itself was okay. The facility is nice & so were the staff. I showed up with an obvious case of strep throat (which they ended up diagnosing me with) & was given penicillin 500mg on Jan 7th by FNP Ely. It now Jan 11th & my condition has worsened so I called back & asked if they would fax a different antibiotic to a pharmacy near me (Im now in TX because I drive a truck for a living). The response I got was you can either go to another hospital (yep, because its sooo cheap & easy for me to do) or you can go home (theyre clueless). So thank you for what Im sure will be an incredibly large bill for NOTHING BUT WASTED TIME. May you never find yourselves in the situation, or one similar, that I am in because we all know how dangerous strep can be.

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