Category: | Animal Hospital |
Address: | 3810 Pleasanton Rd, San Antonio, TX 78221, USA |
Phone: | +1 210-922-8387 |
Site: | pleasantonroad.com |
Rating: | 3.9 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed |
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A Private User
Twice we have taken sick puppies to this place and it was obvious their only goal was to run up the bill regardless of your pets condition. This last time it was horrible. We took our dog in to find out what was wrong; they carge $260, then call us a few hours later and say "hes dead, want us to burry him?" When we arrived to pick him up they refused to give us any analysis of why they think he may have died and had no sympathy for our grief whatsoever (not even the Vet!). He even ademantly REFUSED to show us the x-rays we paid for - saying it was because of "a law" but when asked which law the vet did not know what to say. Place was so shady and doesnt seem to care about animals. In the end we had to take our dead dog to another animal hospital where they were symathetic, reviewed his tests, and were able to give us an explanation for his sudden death.
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Donna Hernandez
From my initial visit here I was unhappy. I couldnt tell you what the vets name is since he didnt bother to introduce himself during either of the appointments I brought my puppy to or the one that my husband brought the dog for. Hes very impersonal with the owners and extremely rough with the animals. He may be knowledgeable (dont know that for sure since he gave me no advice about puppy care, specific care for my breed of dog or any sort of general information about anything) about animals but I wouldnt accuse him of being an animal lover. Im still pissed at how roughly he handled my puppy and made no apologies for it. Terrible. There are too many other options in this town, I will just have to drive a little further for some compassionate animal care. Avoid this place at all cost.
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Monica Garcia
I took my bearded dragon here and the way they handled her was horrible!! I took her to get her eye checked out because it looked like she had an eye infection. The vet didnt even tell me if it was an infection or what was wrong with her eye. I guess he has never seen a bearded dragon before because he didnt know how to handle her. He tried to open her mouth by roughly pinching the scales of her beard. While my bearded dragon squirmed in pain. His helper held my pet roughly and by the end My beardy was breathing heavily and was cleary stressed. Over all it was cheap. But i would have payed more to go to another vet where they actually care about your pet.
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David Delgado
NEVER take your hamster here!! They claim to treat exotics yet game my hamster an antibiotic which was too strong for wet tail which he did not have. The following week when I took him to another vet because he developed wet tail, diarrhea in hamsters brought on by the antibiotics. The other vet informed me that the antibiotics given were too strong. I wish I had never taken my hamster to Dr. Joseph Pamplin, it cost the life of my hamster.
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A Private User
In town on business and our 4 yr old Min Pin got sick. Called to see if we could take her in and they said yes, come on in now. Saw Dr. Pamplin and he checked her out, gave her a shot and some medicine. He asked that we call him in a couple of days and let him know how she is doing. He was very nice, professional and caring. The assistants at the clinic were very nice and helpful. Thanks.
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Ria H
The staff is very friendly and the vet is extremely nice. I was worried about taking my 4 month old kitten to her first vet appointment since adopting her, but Dr. Mendes handled my cat with great care! I really appreciated how everything was explained to me. This clinic is also cheaper than most animal clinics in San Antonio.
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Janie Arocha
Great customer service love the attention given to the animals & their owners doctor is very informative friendly environment
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Robert Todd
Great place the vet is Alsome is a country vet with a great personality the staff are very friendly too
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Venessa Gaitan
Everytime I have called to make an appointment they have been able to see my pet within the same day
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Paws Ranch Rescue Baehr
Very reasonable prices....good choice if you have many pets or run an animal rescue, like I do!
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Jose Luis Lerma
RUDE CUSTOMER SERVICE!!!!!!!!!!!!!!! MY CAT HAS A BROKEN ARM FOR THEM TO BE RUDE!!!!!!!!!!!!!!!
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Rolando Fernandez
Friendly Staff. Very helpful and Building is fresh clean environment.
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A Private User
Have serviced our horse & cattle. Dr Pamplin has always been stelar
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Tawseef Ali
They were helpful when my friend bristol was dying.
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Thomas Dixon
Very nice and friendly helpful people
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Monica Longoria
The staff is the greatest
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John Hurtado
Outstanding service
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Tyrone Rivas
Friendly