Category: | Hospital |
Address: | 900 W Clairemont Ave, Eau Claire, WI 54701, USA |
Phone: | +1 715-717-4121 |
Site: | sacredhearteauclaire.org |
Rating: | 3.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Pam Dudley
My experience was absolutely terrible. Having brought someone in that had been harming herself and was suicidal, we wanted her to get admitted (she also had chosen to want to be admitted.) She knew she needed the help and she wanted it. She was placed in a room in the ER and was asked a couple questions. We were then told there were no available beds in the hospital, so she would be getting transferred to Mayo Clinic in EC where they would admit her. They were processing the paperwork to make the transfer and then told us that there were no open beds for her to be admitted anywhere in the county. She was given a phone to talk to someone from the county regarding crisis and finding placement. (i forgot his official title) He told her she needed to go home and call the county she was from and talk to their health and human services department and they would find her counseling. They also said she should call a different hospital near her area and see if they can help her. In the meantime she was supposed to be with someone and never left alone. They acted as if it was just fine to send her on her way and make her find somewhere else that might be able to help her. Absolutely ridiculous. She could have easily left there and harmed herself in another way or even ended up dead. No medication was administered to her and no evaluation of her was taken. She had her vitals taken and got asked a couple questions and then was left to sit in a bed and watch tv until her transfer, which ended up not happening. It was an absolute waste of time and a terrible experience.
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Mott D Hopple
Im rating this by department as the continuity, as a whole lacks any assemblance of a business. ER = ☆☆, staff is good, but 4 bills from differant providers and little care to help me resolve billing issues. URG CARE= ☆☆☆☆☆. They Excell in triage, and patient management. The care is great Short Stay= ☆☆☆☆☆. It is a relaxing atmosphere for patient and family before and after surgery. The staff presents an unified department as multiple individuals are aware of each patients status. Im not rating other units (floors?) It appears the Administration has taken steps to improve customer care. Administration: ☆. Thats a huge improvement for Administration. However, I have zero trust in billing, in-patient issues and your complaint resolution. Justifying or minimizing patient issues for convenience and to protect your CSI numbers may make you feel better, but wont stop the sound of construction.
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Timothy Joslin
I recently returned from Sacred Heart Hospital after an eight day stay for ETOH Detox , seizures (alcoholism detoxification). They took pity on a poor broken, struggling man brought to them by ambulance from a small town seventy miles away and changed the course of his life forever, saved his marriage and renewed his two boys faith in him. The experience was magical, otherworldly. The kindness of the Doctors and all of the Nurses was beyond compare and I will spend the rest of my life writing about, defending, and promoting Sacred Heart Hospital. I cannot yet begin to describe the experience, but I will, I will.
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stephanie lee
Im only giving one star because I cant give zero. I had surgery there and the surgical staff and my recovery team was great but the moment I got to the floor I was staying on I was treated like a drug addict, not a patient that just had surgery. Oh this was also my sixth surgery in 5 months and they got worse not easier. I explained that to the nurses but I was still treated like crap. I would NEVER recommend this place to anyone. Honestly if sacred heart was the only hospital within a hundred miles I would drive to a different one. On top of that the rooms are Very out of date and not welcoming at all.
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Kessea Kahl
I went to the ER at HSHS & ST Josephs 6 times in two weeks and the 2nd Dr at Sacred treated me absolutely horrible! I wouldnt recommend this hospital ER to my worst enemy. I was blatantly disrespected, treated as a drug addict, and told if I wanted help I had to go to L.E Phillips for treatment!! So every DR after that labeled me the same even with a VERY HIGH Blood pressure, massive headaches and constant vomiting . During those 6 visits to these ERs I had had 3 strokes!! I spent rehab time in 9th floor rehab due to these ERs negligence!!!!
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Donna Thiess
My family and I had to take our mother to Sacred Heart Hospital for spinal fusion surgery. This was a difficult decision for us to make as she was 82 years old. The staff at SHH were so wonderful to her. Treated her like she was family. I swear the girls treated her like she was THEIR grandmother. She was in the hospital for 1.5 weeks. They were on top of everything involving her care. Our family was so thrilled and comforted in knowing that she was being taken care of so well. Thank you Sacred Heart for being there for our mother.
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Captain LoveBoob
I see some poor ratings that look to be written more out of spite than experience. Ive visited Sacred Heart many times in 16 years and have had both of my children there. I have never experienced any fault in their care or facilities. If you are truly sick or in pain they will do all they can for you but not all people are. I was treated just as well when I couldnt afford insurance as I was when I did have insurance.
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Talbot Family Funeral Homes
Went to the E.R. with severe high blood pressure...200/105. I was feeling horrible. Once they realized I was in a bad place physically I was sent directly to the E.R. to meet with a medical professional which was a physician Assistant. They gave me a pill, said not much more we can do here. If something worsens, you should call your provider. Done.
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Joshua Charles
Very difficult to receive the care sought after. Had to beg for pain medication with a broken ankle. After an hour of constant pain I was given an Ibuprofen. When being sent home I had to beg for pain meds. The staff was friendly and full of smiles. Sadly thats did not translate into their method of practice.
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Angela Withrow
When I was seen there when I had really bad strep throat and a high fever and a really high pulse rate they did everything to bring down my fever and pulse rate and made me feel really good,the male nurse that took care of me was amazing and made me laugh when I was in pain I enjoyed the stay I had there
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S Lindsay
My entire family has received services at Sacred Heart Hospital. Great staff and doctors. ER and Urgent Care are excellent. Inpatient stay was positive as nurses were attentive. One can sense Gods presence through the service of the employees.
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Bobby Bottleservice
Possibly some of the rudest people Ive talked to.l, certainly wouldnt refer to them as medical "proffesionals" more like idiot quacks charlatans and busy bodies. Stay away from this place unless you want a huge bill with poor treatment.
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Marco Martinez
My mom was in there for over 3 months she is still in and out due to her condition but things are getting better everyone has been great they treat us like family great experience even during this horrible time in our lifes
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Abbey Roland
Extremely displeased with this hospital as they closed urgent care early; purposely and knowingly shut the door in my face. Only one open on Saturdays as someone who seriously needs a prescription this upset me.