Lakeshore Medical Clinic

Reviews 6

LI

Lindsey Buchholz

Most of the staff is amazing, however the call system deffinately needs to be improved,thats putting it lightly....I understand that the world doesnt revolve around me nor am I the only patient they have, however every single time Ive called in the last year and a half at multiple times throughout the day Ive been waiting on the phone on average 8 minutes before someone picks up, Ive been on the waiting line for as lone as 54 minutes!!. ....not to mention the call backs arent guaranteed.... again most of the staff is amazing but the from the "customer-service -communication" stand point not so much

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Jeremy Sanders

Had surgery about a month ago, and suspect injury to have re occurred. Possibly in need of surgery to fix again but need a ct scan to be sure. Been told multiple times someone would call back to schedule ct, and never do. I had to call multiple times myself to get someone just to schedule me for a ct scan. The only person there that seemed to care was the ct scan tech. she called me multiple times to see if anyone had called to prescribe me medicine before my scan. Very un organized, and knowone really seems to care.

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Joseph Addison

Great Doctor but the phone system sucks. For example, today I have been trying to call because I have am continuing to have chest pains after going to the ER and seeing my doctor. Was told if I am continuing to have pains to call back. I have been on hold for over 30mins. I have even called Aurora customer service line and even they cant get through. Something needs to give.

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Lola Marmolejo

Dr. Player is the best! If you have an issue he will figure it out, and he always will call you back.

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Eugene Johnson

Great experience awesome staff

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Clarissa Morales

Staff is always pleasant.

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