Dr. Lauren Vigna

Reviews 3

CA

Carolyn Mead

Im extremely disappointed with this practice. I was a patient of Dr. Vignas a few years ago but then had to switch insurance, which she didnt accept. Then I recently switched insurance again and according to their website it should have been accepted. I called to make an appointment for a suspected sinus infection for the following day. I asked if they took my insurance, attempted to give my info over the phone, and was assured that they had it in the system (how, I dont know, its new insurance). The following day, 45 minutes before my appointment, Dr. Vignas office called to tell me they are not accepting "new" patients with my insurance, but I can go to the walk in.. I made the appointment so I wouldnt have to go to the walk in and wait for an indefinite amount of time. With two small children at home and a husband who works a lot I only have short periods of time to take care of things like this. I wont be recommending this practice to anyone.

MO

Montgomery Montessori School

The person at front desk is COLD and UNPROFESSIONAL. Its a Drs office. People are coming to the Drs because they are dealing with health issues. Some kind of compassion and understanding and sensitivity needs to be given to the patients. They need to be greeted with kindness and respect. The patients are choosing you as a doctor. They dont HAVE to choose you. You are making it feel as if the patients are just a number and only money matters. SO DISGUSTED.

NI

Nicole C.

Love Dr. Vigna and the staff. She is very attentive and professional. The nurses are kind and the front desk staff are very helpful.