Vistasite Eye Care

118 Green Acres Rd S, Valley Stream, NY 11581, USA

Category:	Optometrist
Address:	118 Green Acres Rd S, Valley Stream, NY 11581, USA
Phone:	+1 516-568-2010
Site:	vistasiteeyecare.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 31

Reviews 8

Carl Sagan

I got a deal on Groupon for this place, it was super good. Regarding the staff and the doctor: the doctor is very nice and does what is needed to be done. While the staff are nice in the first time but once you finish the exam and order your prescription their treatment change 90 degree. They tell your glasses will get ready in 2 days and it takes more than a week and they dont call you, but you have to call every time to check if it is ready to pick up and if you ask them twice they get upset. Thats what exactly happened with me but once I told her I rated you high on Groupon which I actually did (5 stars) they turn to kiss you and smile "a fake smile" this attitude doesnt work anymore these days. I am a physician and hold a master degree in heath administration and very well known how should be the environment in these places. So my recommendation to you Mr. Jeff Safi since you are the new manager is get these employees extra training on how to deal with customers, cater their needs, and handle their questions and inquires. Today we live in a competitive world and thousands of choices are available but the core of marketing is customers. I still rate this place 3 stars but only because of that otherwise it deserves 5. Promise next ill rate them 5 if i see any positive change.

Pat Tulloch

I wanted a new specks and I went to Vistasite eyecare. First, I was so undecided of what I want so I had to visit more than once. The customer care that Jeff, Maria, Nicki and staff gave me was beyond my expectations. Talk about WoW" service. I left there a very happy customer. I wouldnt want to go anywhere else to get my pair of Glasses. Keep up the great work guys!! Valley Stream Vistaeyecare rocks!!

Angela Cardoza

Very bad experience . Over a month and they still cannot get my prescription right. I cannot see out of one lens and smears just by putting the glasses on without touching it. I need my money back and I am going to get.

Leso Adams

The staff is friendly but the doctor is unreliable. My appointment was cancelled twice at the last minute because the doctor had to leave early. That is very unprofessional. Will look for a new eye doctor.

Rolando Custodio

ONE WORD : THIS PLACE IS BAD... BAD ... BAD !!! STAY AWAY ON THIS STORE !!! THEY WILL PROMISE YOU EVERYTHING THAT THEY CANNOT EVEN DELIVER !! YOU WILL BE STOCK WITH YOUR GLASSES !!!

Ehtisham Ghauri

Nice place but customer service needs some more caring attitude. Overall good, my whole family is using this place for last 02 years.

Denzel Dandressol

Great i love them they was very helpful

Kerry Ann Grant

Good customer service