Category: | Dental Clinic |
Address: | 2157 Broadway St, North Bend, OR 97459, USA |
Phone: | +1 888-468-0022 |
Site: | advantagedental.com |
Rating: | 2.5 |
VI
Vicki Sanders
If I could give this location minus stars I would. Worst run dental office I have ever experienced. If you have an appointment you could wait up to 6 or more hours to be seen, which I have had to do several times when taking my grandson and daughter there.. The appointments you make there disappear, so when you show up you no longer have an appointment. The appointment person is (if course) never responsible for the problem, she always tries to call you, except that call never came because your call log on the phone would have shown the call. If you have an emergency appointment you will be there most of the day so bring your cooler and lunch. To get an appointment to actually walk into the place takes over 6 months if you are lucky even if you have a cavity or pain unless you use their emergency services (which of course cost way more), and that way is usually the only way you get in to be seen due to the length of time before you can actually get an appointment because the problem becomes more aggravated. If you have to wait almost a year to get to see a dentist (after you get past all the appointments that disappeared or are moved around constantly and put off). If you are on any program for the disadvantaged your appointments will be moved and moved and moved, plus the wait times when you get there. If you need a dentist, go anywhere but Advantage Dental especially in Coos County. All their offices are awful.
CH
Cherish Benavidez
My daughter is on Oregon Health Plan because its too spendy to cover her through the insurance my company offers. On August 15th we may an appointment with Advantage Dental Clinics for October 21st during my lunch hour. We showed up and waited an hour and a half only to be told that the doctor would not be able to see us because he was too busy. They said we could continue to wait and try to squeeze in over the next few hours. I couldnt miss anymore work so I made another appointment for Thursday, October 24th. When we arrived on Thursday for our scheduled appointment, the office was just returning from lunch. There was an older man, a teenage boy, and a family of three children that were walk-ins who had never been to this dental office before that arrived when we did. We waited over an hour again as they helped all of the above people, and somebody else that was scheduled an hour AFTER us because they had better insurance than we did.
SH
Shannon Burruss
They did a decent job on an implant for my husband so dental work is fine. The problem we encountered was rude staff. My husband has a recently discovered immunodeficiency disease that leads to nutrition loss and tooth decay. One of the dental assistance made a very noticeable disgust face upon examining my husbands mouth which embarrassed him greatly. She made a comment about how if he brushed his teeth he wouldnt be encountering the problems he had. Upon stating that he did (which he does floss and brush twice daily) she just scoffed and clearly did not believe him. Just today, my husband went in on his lunch break to make an appointment for some tooth pain hes been having . He waited in the waiting room for 40 minutes while the receptionist typed away never asking him what he needed and stating shed be with him when she was finished. We have switched dentist. What a terrible office environment!
LI
Lisa
REVIEW FOR THE CURTIS AVE COOS BAY OFFICE! The Coos Bay office is terrible! They give you an appt where you have to wait 2 months and when that appt comes close they call and say they have to reschedule! They did this THREE times and with appts that couldnt wait because of the pain. But they say oh you can come in and wait to see if they can fit you in! NO THANK YOU! I made an appt because I have a life and cant afford to just sit in your office hoping to be fit in but they always reschedule your appt after you have waited for months! AWFUL customer service. It seems this happens mainly with people who DONT have private insurance or pay in cash. They should be ashamed of themselves!! Reading the other reviews it sounds like ALL adavantage (ha! joke of a name!) dental offices do this!
CH
Christina Coughlin
Today was the first time I had ever been to Advantage. After reading some not so good reviews, I went in hoping for the best but a little unsure of how the appointments would go. (We had two, one for each of my nieces) Everything went wonderfully! We were greeted upon entering, the atmosphere, although definitely a dentist office, was clean and comfortable. There was even a "kids corner" that the kids played at while waiting for their turn! We got back fairly quickly. The wait was no longer than any other dentist office we have been to. Everyone that we dealt with was wonderful from the receptionists, to the dental techs, to the dentist himself. We are very very happy with Advantage Dental!!! Way to go staff!!!
HO
Hope Levi
Idiot at the front desk. Waited for an hour before I asked to see when I would be seen. They couldnt give me an estimate of how much longer. Another family waiting there said they were told 11:30a was their appointment, but when they arrived were told their appointment was actually at 11a and were now walk-ins. They had sat there 4 hours waiting, with a kid and no idea when they would be next. I was told North Bend was better than the Coos office. Man Advantage Dental SUCKS!!!! What a bunch of rude, stupid "professionals"
JE
Jeremiah Johnson
Great service , the staff is polite and helpful . Im really glad I found a dentist that makes me feel comfortable when Im in the chair with jokes and smiles !!!
MU
Museum Education
had one dud experience there, but last two visits were great. Dr. Brian sets you at ease and made both times a great experience. One more cavity to go! :)
LO
Loretta Dalton
Unsanitary, staff touch everything with their gloves on and then put their dirty gloves in childrens mouths!!! Disgusting!!
SH
Shaun Humbert
They made me feel comfortable and the dentist was funny and his hygenists were nice as well
TE
terry reese
I found them to be friendly and gentle as possible [under the circumstances]
RO
Robert Talbott
Terrible bedside manner and poor care.