Planned Parenthood - Mesa Health Center

Reviews 16

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Alyssa Win

The wait is extremely long and not worth their service. I have had several bad experiences. The first time I was here I waited an hour and 15 minutes in the lobby and then another 45 minutes in the doctors office to see the doctor. Another time, I came in because it says they accept walk ins and she literally said "oh yeah we do, just not today". It was not a special day.. it was a Thursday around 5pm. Today I came in at 3:30pm because I was in the area. My appointment is for 5:15pm but since I ALWAYS wait a minimum of an hour and a half I figured I may as well come in early. She told me they wouldnt be able to take me early and I said it was okay and that I would just wait. Then, she wouldnt even let me sign in. The lobby was very hot and she expected me to sit in that little area for almost 2 hours before letting me sign in so I left.

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Raquelle Lange

I decided to come to planned parenthood as it is way faster than getting an appointment at my primary doctors office. I needed a blood test and made an appointment as instructed on the website only to find out when I got there that they dont even do blood tests. The woman (who was very cold) said Id only get a urine test. Ive already taken 5 at home urine tests, I dont need another. Which, by the way, costs $20. Thats ridiculous considering I bought two packs of urine tests that have 3 tests each for about the same price. I went there as this is a time pressed issue just to be told by the woman at the front desk to go to my primary doctor anyway. She gave me the paperwork like she expected me to stay. I walked out and didnt give that place a cent. False advertisement wasted my time.

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Dolores Norman

The doctor here isnt thorough. When a certain birth control option was just not going to fit (I wasnt given a consultation for this), she automatically switched me over to the pills, again, without consultation. I cant take pills because I have a family history of stroke and I myself have major blood clotting. If she had asked she would have known that pills could potentially kill me, thank god my old OBGYN from my home-state lets me ask him questions and verify with even though I cant go to him anymore. So now I am home with pills I cannot take. Waste of half a day, and $25. Glad I checked for myself before I just popped some pills just because the first option didnt work.

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Corina M

My first time going to a Planned Parenthood and my experience was above average. I drove all the way from the Maryvale center after they denied my appointment for being late because I had a difficult time finding the building. I didnt mind the wait time at the Mesa location because the doctor was really nice and comforting which made it worth every second of my time. She made the whole process seem really effortless and nothing to be nervous about (got the implant). The staff was overall friendly and answered all of my questions. The facility is also very clean. If you are patient and have a positive attitude, you will have a positive experience here.

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Samm Hatcher

These guys dont even deserve one star. If I could give negative stars I would. Rude. Unfriendly people. Even to pick up birth control takes too freaking long. Its ridiculous. Im convinced they just like to waste peoples time. I cant make another review so Ill add to this one. This is from 7 months later.... I dont understand why it takes 40 minutes to pick up a pack of birth control! This is freaking ridiculous. Once my prescription runs out in a few months... Im never coming back. Ill pay more and go to a real pharmacy and doctor.

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Maddy Gee

First time Ive ever gone and this place makes me never want to go to one again. I walled Im and twenty minutes passed before they realized they hadnt even given me paperwork. I had an appoint at 3:50 and here I am. At 4:50. Writing a very a review as a very pissed off customer. Also, Hipaa violations. No confidentiality whatsoever when the top of the wall doesnt even go to the ceiling. Have heard every conversation between the secretary and other patients.

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Lyndsey Littlejohn

Every single time I go into their building I feel very unwelcome and judged. The ladies are extremely rude and unprofessional. They cut you off in mid-sentence and never are offering any other sort of help. Im unsatisfied with the customer service they provide and think managers need to look more into hiring a more friendly work environment. Especially in this building for women who are shy.

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Jessie G

I have never been to a planned parenthood before this was my first experience. The two staff memebers I interacted with were extremely rude and make you feel dumb when you dont understand something or have questions. The facility was clean and nice. I made an appointment online days in advance and showed up early and I still ended up waiting 20 minutes after my schueduled appointment time.

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Lindsey Shine

I went there to get an IUD since my AHCCCS insurance didnt cover it for my regular Ob/gyn. I got the IUD I wanted and it didnt cost anything to me. The staff was very respectful and made sure I understood exactly what was going on and that I was comfortable. The entire process was quick and easy with hardly any wait time. I couldnt be happier. Highly recommend.

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Chase Gooding

Wow I just had the best experience here! I made an early appointment and was seen fast. the entire staff was fantastic, so understanding and worked with me! the environment was comfortable, i know where im continuing to go. 1235 S Gilbert Rd Suite 20, Mesa, AZ. Im one Satisfied Customer. wonderful!

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Lisa Pletsch

For people complaining about the wait time...making an appointment online was very easy and I only had to wait about 10 minutes. The staff was so warm and kind to me. I was able to get a new IUD for free and I was done with everything in only an hour. I good not be happier with my experience.

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A Private User

I have called 2 days in a row and keep getting referred to other numbers to make an appt. the phone system rotates continually back to the original number. Impossible to speak with anyone. It amakes me wonder about their care. Have to wonder as I never could get to make an appt

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ley la

Everyone was extremely nice to me, they understood my situation of No Healthcare and gave me the option of Title X. Which I thankfully got approved for 100% and I was able to get my birth control for free. Im eternally grateful for Planned Parenthood and all their help.

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David Tang

very very bad. doctor have to see all appointment patient first. So if your walk-in and pregnant. youre due to wait for everyone have appointments to be done. mother and baby dont need to eat and sit there to wait for 3-6hrs. therere NO priority. will never return.

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Millie Arakaki

It was a pretty good experience since it was my first time going. I made my appointment online and only had to wait about 10 minutes all I had was to wait for my insurance. The nurses were really nice and very helpful. The only downside was having to pay a $78 copay.

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Marsheric Leggette

OMG! The Lady at the front desk is a mesa! Its time for training on a Saturday! All day like they do when you get a ticket and have to go to driver ed. She is in the fast lane for real, for real. Yep, Imma need that paperwork back before I go boo.

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