Southeast Veterans Affairs Health Care Clinic

Reviews 19

J

J Hoppy

I went yesterday to see if i could get the Dr to get me a pain management appointment set up . I walked in after spending 45 minutes in a never ending loop on the phone tree ( Press #1 for ...) I got there at 1500 hours , I informed the reception guy of who i was and why i was there . I then waited for another 45 minutes in the lobby I was joined by another vet who was in pain. we were then Shuffled over to another clinic ( down the hall ) for Triage, we were left there in the lobby and told to wait for some one . After a while i a guy walked out and saw all 6 of us sitting there and asked why we were there . then we were shuffled to yet another clinica while there and a Nurse comes running around the corner to tell me The Dr WILL NOT see you today ! now it is close to 1700 And I am to the point of being LIVID . my pain scale with my back is about a 9 and i can hardly move .So I went home and did the best i could . I got a call from the Drs head nurse the next Day and was told she never heard I was out there and she had informed the Dr months ago i needed help with my pain .Funny thing about it ,I have sent my records from the surgeon ( civilian ) about the need for surgery on my back . yet this dr Pupalla says nothing can be done

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CH

Chris Fagan

As soon as we arrived, I was impressed... Several little " jitneys" to pick up at the car & deliver to the door. Dad was greeted and everyone thanked him for his service. This was his 1st visit...at 91, he wasnt too adept at the computer check in, so a volunteer helped him, and directed him to his appointment. There was no wait, they were absolutely on time! The nurse and doctor spent 1 hour taking his medical history and examining him, and a social worker explained what he needed to do to get the help he wanted. The longest wait was getting his ID card! Not a bad wait at lunch time! Again, everyone thanked him for his service and was very nice and cheerful. A very good experience for a WW II Marine who served from Guadalcanal through the South Pacific to MacArthurs landing in the Philippines.

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IV

iVory Cat

Are you kidding me right now VA? What an absolutely incredible 1st visit to your new fantastic facility & to meet my new healthcare team! Wow! A clean & gorgeous building, with a kind & helpful staff, made navigation a snap. I can hardly believe my energetic & encouraging nurse-doc Heather, is holistic too! Such a blissing...I even signed up to MOVE and eat better, plus a couple of others tests I have been dreading, because she motivated me SO completely! The whole experience was unexpectedly amazing. I actually feel more confident at being proactive with my health, now that I have the VA SW Clinic & Team Heather as tools, to help me manage my wellness! Thanks sooo much everyone!!!

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MI

Michael Allison

Its near impossible to talk to someone at this clinic. They dont answer the phones! Beware of Dr. Gopal, if she really is a doctor. These foreigners come over here and get a job at the VA and all of a sudden they are a god. Ive had 2 of them and both were total **tches. Makes me wonder if they paid for their diplomas. One them in Indianapolis didnt know even how to examine my leg. I have no miniscus in my left knee and have had it looked at before, she had no idea of what she was doing, I never got to see a Ortho doctor either. I went to an outside doctor and within 15 minutes he told me that my miniscus was gone!

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AL

Alfred Martinez

I generally get good care here. Sometimes it is very difficult to get through by telephone. The entire VA telephone system is antiquated. Unless you know the extension numbers for the department you are trying to get, you can find yourself in a miserable loop, listening to message after message, getting patched to another number, then getting anything other than a voice mail box is a hassles. But thats part of our benefits.

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AA

Aaron Sisk

Since they opened I have been going to this facility. Kumar doesnt seem to have any real concern for your mental health and I have been waiting for an appointment with McKee since I met him (again, when the facility opened)... since then, I have been out of pain meds and calling my PACT Team constantly, which is proving to be useless.

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KE

Ken McKin

Given the quantity of Vets that go thru this system, I think they do a good JOB. Normally see me on time and have adequate/reasonable suggestions to improve my health. Usually expect me to be responsible for my appointments and health. I feel they are an additional resource, not the final answer.

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KY

Kyle F.

I came here for a last minute physical that was required for school. They gave me a provider and set me up with an appointment right in time. These people arent as busy and really provide care as well as understanding. First experience here was worth the 5 stars. I hope they keep it up.

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TI

Tiffany Harless

My husband came in with chest pain and had been puking for 48 hrs, cant keep any thing down and the Dr told him to take otc stomach meds and drink Gatorade.... really he cant keep anything down, is very dehydrated and they didnt do anything to help him.... all the VAs are a joke

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FR

Frank Moyers

This is the worst medical care I have ever seen here, and I have been in the VA system for over 6 years. The care here is criminally bad. Go anywhere but here for care. The audiology department is fine, they do good there. The medical side deserves zero stars

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JA

James Perez

Absolutely disgraceful My wife is my stepfathers caregiver and when she tried to explain what has been happening with him Dr Patel treated her with total disrespect. I would recommend you take your sick veterans to any other Dr.

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JO

Jo Verdugo

We were happy when this clinic opened. My husband has had the same provider for years. Sometimes there is a wait, but you get that in the private sector also. Everyone there has been pleasant and professional.

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GR

Greg Adams

There is no option on their phone menu to speak to a human being--they dont apparently want us to bother them. My PACT provider has change twice this year and am trying to get an appointment. This is impossible.

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ER

ERNESTO MACHUCA

The atmosphere is completely different than it was at Williams airfield. But it has a lot of the same staff which is great! The building is still smells like new paint. All in all they do a great job!

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MA

MARILYN CHASE

Never busy, quick appointment and good customer service. Clean environment, friendly staff, just need to be full service with all the clinics instead of having to go downtown.

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FR

Fred Coates

Dr. N. Bhalla and her staff are amazing. I have received outstanding health care from the Southeast VA Health Care Clinic and I appreciate their positive attitude.

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EL

Elbow ToFace

This place has an amazing atmosphere. Im only 29 but I was greeted in the parking lot by an older man in a golf cart, he then drove me to the front door!

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BI

Bill Tullos

Located in the part of the valley where I am seeking housing...full facility support for all aspects of my care without travelling into Phoenix uptown

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PA

paul wilson

Cant believe VA does not have National Data Base for all Veterans. Please change your walk in audio for cleaning only. Smile once in a while.

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