Category: | Animal Hospital |
Address: | 5406 Thornwood Dr #190, San Jose, CA 95123, USA |
Phone: | +1 408-578-5622 |
Site: | unitedvet.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Alta Graham
The staff is very nice. Very clean facility. Waiting room is clean the individual rooms for seeing the vet are clean and th exact where they keep the animals is very clean. My puppy ate a Tylenol pill. I called and told them what happened they told me to bring him in immediately and when I arrived someone came and took him to the back right away. He had a two night stay and they called to update me in the morning and the afternoon both days. The made it very clear that I could come in any time to see him I just called ahead to let them know I was coming. I was allowed to bring a dog treat with me. His kennel was very clean they tried to make him a toy to play with to keep him busy. When I could pick him up they asked for an estimated time of my arrival and everything was ready when I got there. They had my final bill ready my medications in a bag. A tech came and explained what to do and then they I was ready to go. Didnt take more than 10 minutes to get out of there. If an emergency arises again - hopefully not- Id go right back to them.
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Shut Up
They almost killed my cat by giving him an overdose of pain meds. I took him in for a simple laceration. They sutured his straight line laceration like a purse string closure, in other words, a round drawstring mess. Im an emergency room nurse for people, so I know this was a mess. Then they gave him several drugs that I did not authorize, one of which nearly killed him. It cost me a lot of money and severe anxiety for days, not knowing what would happen to him. When I called this morning to make an appointment to have his sutures removed, as I was told I could when I brought him in and told them I was new to the area and didnt have a vet here, a woman named Christine bitchily told me to find a vet and they were an emergency vet. I paid nearly $430 to have you nearly kill my cat with an unauthorized drug and you cant even remove the stitches like you promised for free? Really?
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Annie Nieman
I called regarding having to put our family cat down and the woman who answered the phone was amazingly kind and sensitive. As I started crying she just spoke in a very soft tone and said she was sorry and we could come in any time. We brought in our cat and the whole staff was very friendly and nice. Our cat actually passed away in my moms arms before the vet came in to put him down and they gave us all the time we needed in the room to say goodbye. They let us just leave after since we were pretty distraught, but called the next day to offer a refund for the euthanasia costs. This is a wonderful place to have take care of your pets.
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Marco Paganini
We had a feline emergency and a quick Google search revealed this place to be the closest emergency vet available. We wrapped the distraught cat in a towel and headed for United Vet. We couldnt have chosen a better place. This location is open all night, and easy to find. Installations are modern and clean, and the staff is incredibly friendly. The emergency doctor was very nice and explained us all that needed to happen. They walked us through the pricing estimate before anything was done, and the price was right. I now have this place saved in my phone contacts for the next (knock on wood) veterinary emergency.
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C Neumann
We were at a loss when on a Saturday our big (elderly) lab couldnt stand at all. The staff there were knowledgeable and caring. From the staff who carried her inside for us to the vet who quickly diagnosed what was going on (basically a canine version of vertigo). The only slight issue was when an assistant came to bring her to the back for treatment, she had no clue what to do when we explained the dog couldnt walk (we ended up carrying our dog back).
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Kelli Frazer
I unexpectedly had to say goodbye to my faithful friend and companion of almost 15 years. She was not just a dog but part of our family. Each and every person at United Emergency Animal Clinic treated her (and us) with professionalism and compassion that I had not expected from a place I had never been to. Thank you Doctors and Staff for making a difficult time a little bit easier.
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Adrian Garcia
Very friendly and understanding. I brought my dog in at 1am, they werent busy at all, had me fill out a short questionaire and took me into a room with a vet quite quickly. Place is nice, clean, professional and seems like they know what they are doing. They are open 6pm - 8am on weekdays so it worked out perfectly.
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Frank Doepke
A nice modern and very clean facility with very friendly staff. We did have a bit of a wait because of other pets before us, so call ahead and they will tell you how long of a wait.
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Neno Stephens
Excellent professional help saved my baby puppy princess thank u guys again Im truley thankful for the comforting help through a bad night
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lucy uribe
HORRIBLE STAFF. THEY ARE VERY RUDE & THEY LIE STRAIGHT TO YOUR FACE. I suggest you take your pet to another place.