Promise Hospital of Phoenix

Category:	Hospital
Address:	433 E 6th St, Mesa, AZ 85203, USA
Phone:	+1 480-427-3000
Site:	promise-phoenix.com
Rating:	3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 2

Reviews 14

Barbara Church

My 90 year old father was critically injured in an auto accident. Because of his age and the severity of injuries, the prognosis was not very hopeful. After several days in Trauma I.C.U.at another hospital, He was transferred to Promise hospital for Rehab care. Dad was there for around two and a half weeks. The facility is very clean and has a bright, open atmosphere. The nurse to patient ratio is excellent. Surprisingly, even the food in the lunch room was good, employees friendly, and not expensive. My sister and I had a great deal of interaction with staff, and found everyone from doctors and nurses to office personnel and assistants to be compassionate and eager to help. In fact, staff at all levels seemed genuinely happy to be working there. As my fathers health declined, and emotions weighed heavily on my family, we found comfort in knowing that everyone there was doing all they could humanly do to treat my dad, and keep him comfortable. It was also comforting to find that there were many who shared our faith in God. Some of them family members of other patients, and some of them staff. Some prayed for us, and one prayed with us. Dad passed on while in Promise. Since our loved one was too ill to be home, we would not have wanted him in any other facility.

Britt H

Negative five stars for this Terrible place. Patient care is not taken seriously here. These people are there for their paycheck only. Everything is an inconvenience to them. A close friends uncle was staying there until he could be transferred closer to home. They neglected him. Didnt feed him. Didnt log his blood sugar levels(he was diabetic) he was challenged so he couldnt communicate well with them. Instead of listening to his needs they moved him to the back of the facility because "he was bothering them". Wowwwww. What is the point of working in patient care if you wont help the sick and helpless?!! He is no longer with us out of pure NEGLECT. STAY AWAY

Freida Pittman

My sister Joyce Dawkins was at Promise Hospital for 6 weeks or so. They, set up for her to go home 3/24/17 at 3;00 pm. Joyce has a very large wound in her stomach. With what they call a mound manager covering it. The wound has to be changed 3X a day. She was sent home with nothing to change the wound with. On top of that the scrips they sent home where for liquid opiate that no Pharmacy could fill. The best Promise said was she would have to go to the Emergency room to get her pain back in control. The process used at Promise to release patients is not in the best interest of the patient.

amie Olson

I would give this facility negative stars if possible. My uncle who was mentally challenged was completely neglected. He received no physical therapy and was left in bed, when he kept asking for help they moved him farther from the nurses station so he wouldnt bother them. We tried to get him moved and they said the insurance would not cover him anymore if we moved him without their approval. They lied to us, he wasnt fed at times and they didnt stay on top of his diabetes. They charted without doing the checks...stay away...my uncle was finally transferred, to a mortuary.

The Real Roblox

My grandfather was transferred from Chandler Hospital to Promise hospital on a breathing machine. It felt like home when we arrived to Promise. My grandfather went into the ICU there for 2 weeks and they helped him be able to breathe on his own. The facility was very clean and the staff were super helpful and friendly. I hope he never needs this type of care again but if so we would definitely come back to Promise!!

Robert Hall

My husband was a patient and received no care . There was a nurse aide who snubbed her nose at him. He was supposed to get physical therapy and that consisted of getting into a recliner (which was delivered after he had been there over a week) . No cardiologist saw him all the time he was there although he had a tac line in his chest. Need I say more?

Gaynell Major

My father was left to go into cardiac risk at the hands of ICU nurse at this facility, had prognosis of recovery and go home but forced to wean to soon and died 5 days later, I have medical experience and witness negligent decision made with another family member present.Filed multiple complains the nurse was found to get a "letter of Concern"

Lynn Cline

- Stars if I could. Horrible horrible place. My mom was there after surgery for therapy and we finally were able to transfer her out, but after major bed sores, she was in the fetal position and unable to eat, drink, walk or barely talk. Get out while you can.

barbara garcia

My mom received outstanding care at Promise. Everyone that took care of her treated her respectfully and with kindness. They are truly wonderful people!!

Nina Tashi

Some of the saddest things and worst smells here. Avoid it

jeff Zacher

My mom is getting excellent care here

A Private User

Best LTACH in the Phoenix Metro Area

Nikki82400

Promise is the best!

richard dearmond

Excellent