HealthSouth Scottsdale Rehabilitation Hospital

Reviews 7

G.

G. Joe Schwab

The last day of inpatient medical care: a night of disbelief, pain and suffering at HEALTHSOUTH: The staff assured me they had all of my medical records. My last oxycodone was around 3:15 pm, at the hospital where surgery was performed before being transferred to HealthSouth I knew I was not entitled to more pain medication until at least 7:15 pm. The temperature of my room as it was warm in the room; it was 74ºAs I recall, it is about 7:45 pm, and I had not heard anything from anyone on my medications; I am certain that by this time there was the question posed about my medications to the tech and/or nurse referenced here. So I buzzed the nurse’s station again. Here things get a little busy and overlapping, but the blonde nurse comes in to tell me about the status of my medications. I am told HEALTHSOUTH is working off the discharge document from which the hospital allegedly says I am only entitled to 5 mg of oxycodone and a stool softener. The HEALTHSOUTH doctor is not going to make decisions of her own, she is somehow married to the discharge recommendations of the discharge doctor at the hospital; I have yet to see these documents; she has not talked to me. A quick reading of my records would have disclosed my orthopedic surgeon, the hospitalist (M.D.), the hospital hematologist, a second hospital doctor believed to be another hematologist (Dr. Co…), all said I needed to be on Lovenox due to my surgery and my past history of blood clots. I know I reported it to the blond nurse, asking how could the doctor reviewing the records ignore this? I believe it was around 10 pm, I told the blond nurse (I do not recall her name, I apologize to her) I said, HEALTHSOUTH has one hour to approve the Lovenox or I will leave this evening and go home to give myself an injection; I carry it in a travel bag. It seems it was before 11:00 pm, and could have been even earlier around 9:30 pm to 11:00 pm, I got word, HEALTHSOUTH will be getting the Lovenox for you, but at, I believe, 76 mg, rather than the 40 mg received at the hospital; no explanation for the one time elevated injection, which was then to be followed by a series of 40 mg injections. I am physically and emotionally exhausted. But still no pain medication beyond 5 mg every 4 hours. How about at least an Ambien? The nurse will look into it. I never heard from the nurse again on the Ambien or oxycodone. I believe she was just trying to pacify me. I told them, as they cannot make independent medical decisions based on my needs, and they are putting me through a great amount of emotional stress and pain, I will be leaving tomorrow morning; this is not a patient oriented program in my opinion. Really, why would anyone stay? As the old saying goes, “Once bitten, twice shy”. So if they do this again to me, I have only myself to blame; I will not give them the opportunity. Around 7:00 am; HEALTHSOUTH staff introduces me to the doctor that had been reviewing my medical records last night. When I asked did she, the doctor, look at the medical records that showed I was on 5 to 10mg of oxycodone and Ambien, as well as the Lovenox, she said yes, but it was the discharge report that controlled her decision making, not my medical history in the past or at the hospital following my injury. The doctor took it as an offense that I would question her decision process, her failure to make a decision based on my status in the rehab facility, as well as my decision to leave the facility; her attitude was validation for my decision to leave. I spent a night in unnecessary pain, and the original denial of the Lovenox, which potentially put my life at risk, was simply silly. I was denied sleep; I was caused emotional stress, and was made to suffer through hours of unnecessary pain. There was nothing in this meeting with the doctor that indicated she was there to understand how she could have better responded to my needs, she was simply there to tell me that what took place that night was what should have taken place and I had no basis for my complaints.

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LO

Looking4Trth

I have been an inpatient at this hospital twice and had 2 emergency room visits. The Internet review areas do not allow the language I would like to use to review this hospital, and its staff: One of my visits was for surgery which required an overnight stay; due to cardiac and other health issues. Once I was dumped into my room, after the surgery, I never saw another human being until I was discharged. In spite of turning on my call light and calling the nurses directly on the phone. I finally saw a nurse, Chris, the morning after my surgery, doing her change-of-shift pseudo assessments. I requested something for pain and I was immediately dragged to the "Inquisition" where I finally gave up and took my own pain meds when Chris left the room. My ER visits were much the same..left in a cubicle to rot and never seen again. One male nurse had so much cologne on I could barely breathe when he walked past my cubicle. I was hallucinating and suffering from a possible medication overdose; administered by an implanted infusion pump that may have malfunctioned. If you are given a "choice" of hospitals to go to...DO NOT go to this one!! Oh yes, I complained; dont bother, they certainly didnt. L4T

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IR

Ira Kaye

I was an inpatient for 60 days and I found the the rehab therapists to be outsanding. They had me doing things better and faster than I evefr imagined. I relearned to walk, speak and do ADL in 1/5th the time they orginally told me. The nursing staff was good and bad. Unlike the therapists who were 4/5ths outstanding unfortunately it was reversed with regard to the nursing staff. I give them 5 stars because the therapy organization was so fair above any rehab facility I have seen. They work you hard but it is worth it. They are also always on time except for one therapist. That is quite a feat in the medical field where you seem to spend as much time waiting as seeing the professional. 5 cheers for Healthsouth of Scottsdale.

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DR

Dr. Dina Evan

This place is the best - amazing care, compassion and genuine presence. It is unlike the majority of hospitals and provides stand out service in every area. They not only talk about providing compassionate care they actually do it while asking for your feedback, input and giving you a voice as the highest authority about your wn body. I wouldnt take my family members anywhere else. When you are already in a vulnerable place, the most important issue is safety and respect and you will get both here!

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PA

Pamela Newton

My husband was in HealthSouth for four weeks and received excellent, excellent care from the doctors as well as the therapists. The nurses were very attentive and caring, so much more than any in the hospitals he was in. Highly recommend HealthSouth as inpatient and outpatient.

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PE

Peggy Rickard

Dr. Brennan provided me with compassion, direction, and the best therapy in the world. She is skilled and dedicated. I felt that all staff wants to be here working - it is their choice. Wonderful facility.

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JO

Josh Scotia

Could use more staff attention but the atmosphere is restful and beautiful ;) My Grandma stayed for a couple of weeks and enjoyed her time there.

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