LensCrafters

Reviews 6

TE

Terriline Cleveland

After a wonderful visit with the eye doctor (Jeffrey Lewis), I picked my frames and sat down with a consultant to order my glasses. Because I needed "progressive" lenses, she checked my insurance and quoted that the lenses would cost $200 - $300 (depending on which progressives I chose). THANK GOD I knew what my insurance covered because it took a bit of wrangling back & forth before she finally admitted that there was a progressive lens that was FULLY covered by my insurance. It wasnt until she realized I was about to leave that she finally acknowledged what my insurance actually covered. The goal of up-selling in this place is real, and I fear for patients who are unsure of what their coverage IS (especially older patients). If I hadnt really pushed it - I would have been out substantial $$. I will not return to them as these practices are not only deceptive...but INTENTIONAL.

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AP

april miller

horrible we waited there for 3 hours and the guy told my husband that his glasses is not available.weh my husband asked him how much for everything he said he doesnt know he cant tell.and when its time for me to get my glasses he said i have to wait for another hour because the guy who is making the lenses took a break.dont go there horrible service

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LI

Linda Melton

Im not sure that I will ever buy another pair of glasses here. The waiting time is long! Just needed eyeglass cleaner today. Waited 20 minutes and left. It would have been an hour. I asked. Response was, there are only 2 of us!

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KY

Kyle

My experience has always been positive at this store and the wait time is shorter than the store across the street. Its also a bigger and newer store with more pleasant staff

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HA

Hany Alassaf

One of the best place for buying eyeglasses. Staff here very helpful and friendly too. There is a good eye clinic you can visit if you need.

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EC

Echo Yang

They destroy my 650$ glasses frame

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