Related: | avalon dental of christiana |
Category: | Family Practice Physician |
Address: | 624 W Duarte Rd #205, Arcadia, CA 91007, USA |
Phone: | +1 626-360-0804 |
Site: | myarcadiadr.com |
Rating: | 3.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Dr. Tran had been my doctor for 5 years and I feel quite foolish for keeping her as my doctor for so long. I have had an neuropathy since age 2 (I am now 29) which means I need to be seen by a lot of specialists. Pros: 1. She generally writes your prescription in a timely fashion 2. She generally granted most of the my requests to see a specialist (I initiated) 3. Miley the receptionist is kind and easy to talk to. Cons: 1. She is poorly staffed... she has no nurses and nurse practitioners on her staff and she is the only doctor. 2. She has a tendency looking at her watch consistently and making you feel rushed. 3. After five years of being my doctor, she knew nearly nothing about my condition.... Which she actually admitted to when I brought it to her attention after we decided she would no longer be my doctor. 4. During the course of five years she only initiated that I see a specialist once. All other times I had to initiate the process myself. It is clear that I have a physical disability and should be seen by several different specialists. My current/new doctor since September 2013 has initiated me being seen by several different doctors which lets me know that I did not have unrealistic expectations of Dr. Tran. 5. Due to the nature of my physical disability I requested that the doctor request of the insurance to run a specific test. Dr. Tran told me that I probably had nothing to worry about and the insurance most likely would not authorize this request because I am young. I kindly and patiently explained to her despite the fact that she was my doctor and could clearly see that I have a physical disability that my circumstances are clearly not of someone typically in their 20s. After going back and forth with her, she put through the request and insurance with no problem at all authorized the request. Dr. Tran should be ever so grateful that I requested this exam because the results were what I expected and had I not had the exam and something had happened to me I could have sued her. 6. As it was nearing five years, I honestly informed the doctor that after several years she knew almost nothing about my condition, almost never initiated that I see the specialists or have any special tests run, she seemed not to be invested in my care, and that I could have complained to the insurance and a written bad review about her. Instead I wanted to tell her face-to-face because I believe that is the fair thing to. She thanked me and instead of saying she would try harder, she simply said that it was great that I was invested in my own health care. I in no way expected an apology because I understand that as a doctor she clearly feared being sued by a patient if she admitted to a mistake. Unfortunately, her care towards me as a doctor went downhill and I had had enough. I have never in my lifetime written a bad review about a doctor but I wanted to prevent someone else from going what I went through. I am happy to report that I currently have the most amazing Dr. and I highly recommend doing your research beforehand and finding yourself a good doctor.
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Dara Gaisford Mendez
I have been with dr. Tran for many years. I could not see myself going to anyone else other than her. I trust her immensely. Whenever I have had an emergency situation she would always call me back. I consider dr. Tran a very professional doctor. She has an excellent chair-side manner with her patients and she is filled with empathy towards her patients. Most importantly she dedicates time with her patients and she listens to what they have to say. I will always be eternally grateful to dr. Tran for the excellent care that she provided for my mother and my father whom are now deceased. I will never forget. Furthermore her staff is dependable and they are all very helpful and they too are very kind and considerate. If anyone is looking for a good doctor look no more, dr. Tran is where you should go.
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A Private User
I wanted a simple referral to an occupational therapist for my child who has difficulty chewing solid food. Dr. Tran refused, claiming "let the kid go hungry, hell eat". She just have the utmost disregard of my parental concern. What effort does it take her to do a referral? She also argued with me that my kids weight is "normal", despite my 3.5 year old weighs in at 25 lbs and has not gained weigh in more than a year! Dr. Tran tends to have a combative attitude and has no basic "customer service" mentality, let alone a warm, caring attitude youd expect from a doctor, especially from a female pediatrician! Lastly. her office opens 10am-5pm weekdays, closed weekends. Sounds a lot like a government welfare service?
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Gary Forecast
My previous Dr retired and after much research came across Dr Tran and so far have been extremely happy with her. She takes the time to listen and does not make you feel at all rushed. She is very informative and thorough in explaining things and has always followed up when she said she would. Prescriptions and referrals and been dealt with promptly. Nice office and the staff have always been friendly and helpful. I would have no hesitation in recommending Dr Tran.
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Steve Kwon
My family and I have been patients of Dr. Tran for over 10yrs. She and her staff are very professional, courteous, and patient. She goes out her way to make sure were doing well. During the whole Obamacare situation, we had to change our insurance carrier but we chose the insurance company that was in Dr Trans network. We will continue following her whereever she goes.
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Jason Fisher
Moved out of the area 4.5 years ago and now about 45 mins from Dr. Trans office but it is still worth it to keep bringing both my kids to her. She has been their doctor for 10 years now. She always takes the time to answer questions, never too busy. If we need to get in for an emergency it has never been an issue. Also nice as the waiting room is never crowded.
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Tatum Howington
Ive been going to Dr. Trans office for a few years now and I love it. I always feel very taken care of, I never feel like Dr. Tran is rushing me with my appointment she is very thorough and explains everything. The staff is amazing and also very helpful. I will continue to be a patient of Dr. Tran forever.
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Kerrie Kreischer
Dr. Tran always takes time to listen to me, then make a diagnosis. She knows my history, remembers details and is personally involved. Not that I really love going to the doctor, but Dr. Tran makes it as pleasant as possible!