Peter Chi, M.D.

5828 Temple City Blvd, Temple City, CA 91780, USA

Category:	Family Practice Physician
Address:	5828 Temple City Blvd, Temple City, CA 91780, USA
Phone:	+1 626-285-1154
Rating:	3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed Closed

Location

Photos 7

Reviews 5

MyStyle Unique

Dr. Peter Chi is an amazing Doctor, well mannered, with high professional ethics, however his choice of staff is poor. I recently became a patient in his clinic and his staff have been nothing but disrespectful, inconsiderate of the time and impatient; specifically Elvia who happens to be in "charge" of this place and does not take constructive criticism well at all. Every time I call they put me on hold for at least 8 to 10 minutes and their excuse is that this is a clinic and its always busy. Then they pick and say " we will call you back " and then hang up quickly. I call back in 3 hours then Elvia picks up again and said you failed to leave your number? She was upset that I did not leave a number and puts the blame on me. I thought this was a doctors office. shouldnt they have your number on file when you have been there a few times? Finally I tell her what she is doing is unprofessional and she says ok is there anything else? As an educated professional I have never been so disrespected and to see this kind of behavior from another so called professional is beneath me. A professional accepts her mistakes and becomes apologetic, regardless of their mood or background or how they were raised. They do not make a patient feel inferior, they do not make another person feel like their time is less important. I feel sorry for Elvia and I hope she changes her ways because she is the face of the office and if she looks bad Dr. Chi looks bad. I will walk in the clinic today to make a formal complaint about her to Dr. Chi and I cannot wait to see what he has to say about Elvia. Its amazing how much hate there is in the world and people fail to start change within themselves.

Anita Garcia

Apparently the office staff doesnt have phone etiquette. They cant seem to handle "high volume" of calls. My mother called their office 3 times with questions and Stephanie was very rude and told her to stop calling. Ive worked in a doctors office and I have NEVER told anyone that they need to stop calling. You simply handle each call with a nice friendly attitude. And when I called in for my mother Stephanie hung up on me. From what Ive read in the other reviews the staff seems to be a problem. I wouldnt trust an office that simply doesnt know how to handle phone calls. They might need a reminder that they work in the health field and their compassion and attitudes is what really makes them stick out. Honestly after this experience I wouldnt trust these people with small children or the elderly. Actually anything that is breathing. Dr. Peter Chi if youre reading this I would highly advise a change in staff, if you really do care about your practice.

Laura Huang

most uncaring staff, hardest to get a hold of. OFTEN makes paperwork mistakes and not at all friendly or helpful. The doctor prescribed my father (a patient of his for over a decade) the wrong medication 3 times in a row. Do you as a doctor not keep patient records???? worst doctor and office ever.

Lindsey Cole

I appreciate Dr. Chi. He tells you everything you need to know, answers your questions- very honestly- his staff is very friendly and helpful. Dr. Peter Chi is a wonderful doctor, has a great bedside manner. Thank you Dr. Chi, for your service.

Katy Lynn

Never had a problem with you folks. Very good care and attention.