Category: | Urgent care center |
Address: | 1601 Monte Vista Ave #190, Claremont, CA 91711, USA |
Phone: | +1 909-865-9977 |
Site: | mypvhc.com |
Rating: | 3.2 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM 9AM–5PM |
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Laura DeBranch
Do not go here! I came in with an injury and asked how long the wait was and given an estimate of approximately 45 minutes. After over two hours of not being seen nor reassured that Id eventually be seen, I asked for my co-pay back and left. At that point I was told the sole physician on duty also works the industrial injury clinic and sees urgent care patients in between! The women at the front desk were unhelpful and unfriendly. The Pomona Valley urgent care website promises fast, high-quality, effective service and this place delivered on NONE of these!
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James Pepoon
Be prepared to wait! However healthcare is good and staff is reasonably friendly. You cant judge by the waiting patient numbers. For some reason they dont determine wait time -usually longer. I would definitely recommend this facility - they try to be helpful and do a good job! They have always helped me and always a friendly attitude.
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Tania Torres
The most horrible services ever, talking to the receptionist and looking at them and there busy highlighting there stupid sign in sheet!?! Phones are ringing and there busy talking and doing nothing, suck tht they hire ppl like tht, super rude!?!? Best urgent in the one off of chino ave in chino hills
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Heidi Howard
I just came from being seen by these great people today. I almost chose to go elsewhere because of their rating. Im so glad I didnt. They were so friendly, helpful, professional, and just plain nice. And special thank you to Diane and Cindy who are there to help you!
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Jennifer Moore
I had a reasonable wait time, was seen by a PA who was very thorough and gave good advice regarding my issue and was called two days early with results from my labs by Robin. Clean, staff were friendly and helpful.
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Steve The
Seen very quickly and doctor came in shortly after I was shown to a room. Front desk was courteous and helpful. Clinical staff were attentive and friendly. Id definitely recommend them to a family member.
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Tiffany Eichmiller
The staff here is EXTREMELY unprofessional. As Im sitting here in the waiting room, the employees are arguing with each other. The receptionist is calling one of the NAs an idiot.
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A Private User
Horrible service. They do nothing to try and help the patient at the front desk. Two times i went they did nothing to help. Stuck up people working there with bad attitudes
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Alena Lim
It says on google maps that they are open on weekends, but when I called their office they said they are not. They should update their info accurately.
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Diane S
Seen within a reasonable time and had thorough exam by PA for a infected throat and ears. Been there on a few occasions and always treated kindly.
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Andrea Laskowski
Better experience then going to my personal Dr. Kind people who get you in and out quickly but make sure to give you the attention you need.
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Jeffrey Teeling
At least one of the attendees who answers the phone is extremely rude, unpleasant, and unhelpful. Sorry I had the gall to call for help.
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Cristian Moreno
I waited forever, there at least 2 hours just waiting to be called and another 4 hours waiting for the doctor to show up
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Rebecca Leyba
Wait 2 hours for x ray results while the doctor sat on rump. I dont think a 93year old women should be kept wait!
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Ryan Ngo
2hr wait for a severe injury. Should have gone to a vet down the street maybe theyd care
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Elizabeth Darrow-Jones
I have always had great treatment here ~ very professional & kind.
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Amon Eslami
They take forever
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Georgedwin Gee
Terrible service