Manteca Optometry

Reviews 9

MA

marcela simpauco

Up to speed and Down to earth! Thats how Ill wrap up my experience. I was actually referred to Dr Derron Lee by a raving family friend. In about a week of my search for a reputable optometrist on face-book, I was referred on facebook connected to his link and was in contact with him in no time. I told him my personal situation of needing to pay out of pocket and also- needing an appointment at his earliest convenience. Fortunately Dr Lee scheduled me himself for an appointment slot in their Stockton location for the following day. Usually it takes forever to be seen by any medical/health professional, so this was much appreciated. The office was easy to find off March Lane, and the office was clean, modernly designed, welcoming and warm ( with adorable photos of his children on the wall), and i was greeted by a handful of friendly staff. Dr Lees office looked busy with patients piling in at the early hour of 9am, however when I finally got to see him, he spoke efficiently and without rush- he took the time to break down what I was experiencing and what he could do to help and what I would need. He used a digital image to display the myopia in my right eye and went over the options I had for relief. His staff then helped me out choosing a pair of glasses (from the many walls of selections) and ran me through what I would be paying for and the price differences with the options. (PRICE is important to me, where I invest my money is important to me, so I really appreciate her giving me price options and explanations of how each style would differ and what im paying for). Overall, so glad I was referred here and grateful for Dr Lees attention to timely response and care with his patients. Thank you all! Keep the great business and eye healing up!

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Kourtney Stuthard

This place gets 2 stars because the doctor was nice. The dark haired receptionist was super rude. I made an appointment for 2 pm, and I waited patiently for them to return from lunch. They opened the doors around 2:15. I went to check in, and I told her when my appointment was and she told me to sit down and wait while her computer booted up. She seemed very annoyed that I had come up to the desk. They didnt see me until 2:30. The other woman with the tattoos on her feet was very nice. The doctor was nice and my eye exam was pretty routine. If youre not going to see me at 2 pm, dont put me on the schedule for 2 pm. Its not even the fact that you locked your patients out while you had lunch, its that you didnt apologize for being late, and you were just straight up mean to me. I wasnt the only person waiting either. Dont make appointments that youre not going to be on time for. Dont give your customers attitude when they just want to talk to you. Anyone reading this looking for an eye appointment: The doctor is good, if you dont mind terrible the receptionist before you see her.

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MA

Mark Jardine

ZERO *** Avoid this doctor. He makes you think the patients best interest is what is important.. however he pushes very expensive or very uncomfortable contacts on you and will not prescribe what have worked for me for 20 years. There are much better places to go then this place. Waste of my money and time!!!The doctor said that he could give me a presciption for what I was using (Acuvue2) however I agreed to "try" other alternatives... What was given to me as a prescription I cannot wear due to discomfort or are VERY expensive. I currently do not have contacts that I can wear due to this doctors arrogance and stubborness. I believe he has STOCK in the Coopervision company and this is why he pushes this brand... Go to other doctors in the area to get what is best for your eyes!

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L G

It doesnt get much better than Dr. Derron Lee and his office staff! He has a solution for everything! My puppy ate my glasses. Im blind and out of contacts, felt like an emergency. My approved exam was 2 weeks out. I emailed Dr. Lee with an explanation of my situation. With in 10 minutes he responds with the magic words "I have a solution!" I got a phone call an hour later... They Went out of their way to call my insurance to get approval for my exam date to be moved up and got me in the next morning, contacts in hand and glasses ordered less than 24 hours after my "emergency" didnt skip a beat. The office is always attentive and fun! Gina was the absolute best helping me with my choice of glasses and saving me money! Feeling thankful... like a boss!

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A Private User

I was referred by some fellow co-workers and was 100% satisfied on the customer service. The moment I walked in the door I was indulged in professionalism and courtesy. I do a semi-annual eye exam and have never had a Dr. so engaged and thorough. The hands on technology was impressive and the staff made me feel geuinely valued. If you are need of a optomerty needs this is the place, you will get excellent service and great eye care selections. I was extremely satisfied and would recommend them to anyone.

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Mel Rose

This place is the best place for all your eye care needs. The staff is very attiventive and very pleasant. Felicia, Amber and Maria have such wonderful customer service. Definitely recommending this place to all my family and friends. Dr. LEE is a doctor that goes above and beyond. He cares for you as a person rather than just another patient. Thank you again for an amazing experience. I appreciate it more than you know.

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Jasmine Galdamez

Ive been trying to pick up my glasses for the past 3 days and this office hasnt been open.. getting really irritated that they say a certain time for opening and they arent there at all. I cant even get anyone to answer the phone.

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A Private User

Receptionists just sit there like idiots and dont greet. The other lady is not very friendly with children. She didnt even bother to help us out as a new customer. Everyone was either rude and quiet. Do not go!!!

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A Private User

I agree! The doctor is nice, but the staff is HORRIBLE!!! UNSATISFACTORY SERVICE and VERY EXPENSIVE. I cant find appropriate words to describe :(

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