Category: | Dentist |
Address: | 1705 Prescott Rd, Modesto, CA 95350, USA |
Phone: | +1 209-241-5900 |
Site: | westerndental.com |
Rating: | 2.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 8AM–4:30PM Closed |
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Nelly Villalva
Awful customer service! The staff has a hard time keeping and booking appts my son had an appt at 3:45 and went i went they said it was till 5pm even tho i had the appt card and txt to prove it otherwise they would not see me. I also took my daughter for her appt and they refuse to see her because her insurance wasnt active but i called and they told me everything was fine they still wont see us she had us reschedule very annoying! The last straw was today my son had a appt for a filling it took us 2 hrs of waiting to be seen my son is 3 hes impatient the lady said she wont do the filling because my son was not cooperating yeah well hes been here 2 hrs what you expect i told her im not coming back or rescheduling for a different day im already here its the second time i get refused service You guys cnt just refused service with any little excuse youre wasting peoples time! The lady just rolled her eyes at me as i explained i asked for the day off to bring my son i am never coming back its just horrible dealing with the staff everyone its so ignorant.
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Diann Hanna
Western Dental was the worst dental experience of my 62 years. The Indio office was so dirty. The waiting room had flies in it. When I was taken back to see the dentist, I was not impressed. I had the Xrays done as well. The dentist did not speak English well enough for me to be comfortable.He made his diagnosis. When I went for a follow up, he had forgotten what he told me. I was shocked. He wanted me to spend more money, and had no good reason for it. He looked like an idiot as well. He wears a bad wig on his head. He looks like MO from the three stooges. Just great, also, they offer no sedation for the painful stuff. They will numb you, but that is it. The dental room was dirty as well. The only positive experience was the girls who took the xrays. They were very good and nice.I would never trust this place, EVER. Dental Hell
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Tiffany Miller
I am literally sitting in their filthy room right now. Its disgusting. The staff are ignorant and dont know what their doing. There is no privacy to any room I can see two patients right now. I was informed my appointment would take 1 hour in total and we didnt even get called in until after an hour and the only reason she called me in was because I asked why my daughter had been skipped 3 times. Her excuse was that my daughter "wasnt a priority patient". I would leave if I didnt need her assessment for school but I have no choice. The amount of filth in these offices is horrifying! Please do not bring your children here!!!!!!!
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Dayne Close
I got a filling done here today and it went smoothly. Filling looks good, feels good. The only problem I have with this place is the insane wait times. My appointment was at 1, I got there at 12:45, waited half an hour or so before being put in the dental chair. There I sat for about three hours before actually getting anything done. The whole procedure took around 30 minutes from start to finish. Now, I know they have a lot of patients to tend to. However, when people are waiting three hours for a 30 minute treatment, youd think theyd maybe look at either hiring more staff or changing things up to operate more efficiently.
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thary neang
the waiting may be long, but it is worth the wait. I take my son there once every 6 month for his check up and not once i ever have to complain. I love that they keep the kids entertain by having the television in the waiting room. The doctors know how to keep my son to stay calm during surgery. The best part about that place are the front desk receptionists. They are friendly and helpful. Felt sorry for the receptionists for having to put up with annoying parents that are very impatient. But they kept it professional.
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Javier Martinez
Tienen malos elementos,te tienen esperando, mucho tiempo,y sino vas a decirles de tu sita no teyaman.
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TREEZME MARIE
Nothing i liked about the office on prescott in modesto ca very slow and unperfesional think they only had one dentist when i was there it was ridiculous been her since 12:30 its now 3 n still have not been seen smh