Category: | Animal Hospital |
Address: | 2035 Silverado Trail, Napa, CA 94558, USA |
Phone: | +1 707-224-7953 |
Site: | silveradovet.com |
Rating: | 4.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM Closed |
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Nancy Jean
I took my dog here for the first time because she was in distress, it was late in the day, they were open, and just around the corner from me. I consider this a happy accident because they took such good care of her, and me. The people at the front reception desk were kind, and we got in to see the vet very quick. We saw Dr. Juliana Rockwood and she was so kind and knowledgeable and helpful. My dog went home feeling a little relief, and I felt calm & confident. I got a follow up call the next morning from Dr.Rockwood to see how my dog was doing. That was very nice especially because it gave me the opportunity to ask her about a couple of things that I didnt think of the night before because I was so stressed.
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Teresa Noel N
Knowledgeable staff is always comforting and this clinic is full of them : ) Keeping the doors open to 8pm just shows the level of understanding they have for all of us who work to 5 every day. You wont be told to take your dog to another clinic simply because they are closing. A fond memory many years ago..ended up having to pull in extra hours at work. A bit stressed as to what reaction I was going to get..hoping it wasnt annoyed or angry I called. They were so kind. One vet stayed much later even after they closed. I picked up my Basset hound with out so much as a hint of negative or annoyed energy from the vet! Never forgot that day actually! Worth every dime here! : )
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Shawn Christopher Mooney
We went here on recommendations for our cat and on our first trip, they were friendly and basically up sold us a few shots, steroid and antibiotics, to fix what amounted to a flea issue that the day before we had already started her on Advantage II. Over the next week she began to sneeze, a lot, and a watery discharge started from her eyes as well as being lethargic. We called and got a 12:30 appointment. We showed up and checked in early and were asked to wait outside. At 1:10 wevwere shown to a room. At 1:30 we were finally seen. An hour past our appointment. Perhaps well look elsewhere for a vet. EDIT: They apologized.
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Michelle Singh
Kim at the front was very rude. I was surprised at the cost of the visit and unprepared for a charge that high. I asked about billing and was informed, "we dont do that." I then asked if I could go home and return the same day and the answer was, "why would you come to the vet without money." There was no offer to go over the charges or work with me. I literally felt stuck. Had she reviewed the charges with me initially, she would have seen a billing error. The actual visit went great and I like the vet and techs, but I have no desire to be accosted on the way out the door so well definitely be going somewhere else.
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Karen Parks
Let me start by saying I might be the pickiest person out here when it comes to who sees my animals. We have used Silverado for over 20+ years, The veterinarians my canines see are professional, empathetic and caring.They also take the time to educate me. ( so important ) Jessica and team have a special place in my canines hearts ( nothing like a mani/ pedi) Cant say enough good things about the veteran staff there. Hope to always see Dr Hess, Dr Rockwood and Blevis. Being in the healthcare field myself its so important to have confidence in who you see and that they explain things in detail.
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Joan Quinlan
Silverado Veterinary Hospital is a place to take your pet if you want to be assured of great treatment. I have been going there for 25 years with my "kids" both cats and dogs. Our main vet is Mara Blevis and she is a saint with many years of experience and a big heart. And when Mara isnt there due to vacation or time off, we have trusted our kids to every vet there and have been well pleased. The front staff and MAs are excellent as well........very concerned and caring people. Dr Hess runs a great practice and we are blessed to have this hospital in Napa.
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Marisa Licata
My cat paris has been getting wonderful treatment from Dr. Flowers at Silverado. Paris had suffered from decreased appetite and weight loss which her previous vet could not diagnose. dr. Flower treated her and she has CKD/Renal Failure .Since the the diagnosis and treatment Paris has gained back almost half of what she lost and has a beautiful fur coat now. The entire staff has been wonderful.
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Deanna Marie
The Drs and Staff has always been amazing. Ive taken my animals to them for over ten years now. They really care about animals and Ive much gratitude for all their care over the years. I highly recommend them. They are worth the cost of visit.
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Stephan Sandtner
I walked in with less then 10 minutes till closing with my dog that was not doing well. They were there with her till 11 at night. The staff is phenomenal they took great care of her.
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Maura Schulz
The vets and staff are all so compassionate and caring. They really explain your options and treat our pets like their own. Thank you!
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Sasha Spiegel-Wallace
They took great care of my beloved dog. I couldnt be happier with Dr. Hess.
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Neil Cetrangolo
Amazing Staff! Thoughtful, caring, knowledgeable. Clean facility!
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Jaci Brooks
Excellent care for all of our fur babies though the years.
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Travis Russell
Wonderful people. Excellent care.