Category: | Emergency Veterinarian Service |
Address: | 1410 Monument Blvd, Concord, CA 94520, USA |
Phone: | +1 925-627-7243 |
Site: | sagecenters.com |
Rating: | 4.1 |
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Rannie Grosvald
I just lost my long and detailed review! Sooo Ill make this short. I had excellent care; they didnt suggest, or say we needed things that would have resulted in a large bill. Instead, I was told everything looked good, and the vet explained what was happening and why. He asked about pain meds and since she had run out that morning, sent us home with some (she had knee surgery 4 days prior and take it from one who had it 4 months ago, it is very painful! Four days of pain relief is not enough !). I felt we were in very caring and capable hands AND I couldnt believe how reasonable they are were, for this area! They also give a senior discount. Ask for it if you are eligible. I will definitely go there again, and change from the emergency vet near me. I wish they would extend Physical Therapy to the Concord location, or open a place near by.
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Monja Keime
Highly recommended! My cat was under respiratory distress (Asthma) and had trouble breathing, and since it was after hours for my usual vet, I went to SAGE. Dr. Tracy Hardin and her team took great care of Ziggy, my cat. They were very professional and did not try to "upsell" anything just to get more money - they advised me of my options and gave their recommendations based on Ziggys symptoms and made sure to explain everything to me so no mystery in regards to what is going on. The entire staff was very supportive when I was there, from reception to nurses to doctors. I felt that I was in capable hands. They will do their best to help you and your pet! I will definitely consider going back when something happens during the hours my primary vet is closed!
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Rachel Lunderborg
Rude unhelpful staff especially in emergency. My cat went in walking eating and came back unable to to walk a few days later he passed. They do not give you all options just quick to give an estimate and have money put down. They are terrible and strongly do not recommend if your pet is ill. Please please go somewhere else...thats creditable. I wish I would have In addition I heard staff making fun of customers. I dont think the pets best interest are in consideration. One comment I got was its ok this nurse is a cat person shell take care of him - super concerning comments. Unprofessional. Inconsistent care right there called out by staff.
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KD Hews
Clean, modern facility with a caring staff. Our dog was kept overnight and the staff made us feel as though our boy was being well cared for. The doctor had great bedside manner and explained everything, however the folks explaining the billing are less than knowledgeable and kinda look at you like " what do you want me to do about it , it is what it is." Ask for someone to explain the charges in detail. I had to ask them to write in my file not to do anything outside the estimate without my approval as I was charged more than discussed.
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Kindra Sampson
We brought our rabbit in, paid a premium and it died. I also called to try to buy critical care, a product by Oxbow sold on Amazon and done pet stores, since it was after hours for my other rabbit. They would not sell the product to me without bringing my rabbit in which would be a minimum $110.00. This is not a prescription item and luckily I bought it at Berkeley Dog and Cat, a more ethical provider of animal care. Withholding the critical care to make a buck is completely unethical.
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Michael Russo
my father took my dog to Cal West hospital in fairfield, and they failed to find the underlying issue. When my dogs symptoms got worse over the course of a month thats when i took matters in my own hands and had him seen by a specialist. The doctor who examined my pet found the problem instantly. Swollen, infected lymph nodes which explains his symptoms. By far one of the best qualified place in this profession.
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Dave Bonini
My dog somehow gashed his rear leg while hiking. The sage surgeon, Dr. Richardson, did a wonderful job suturing a severed artery and a variety of tendons and ligaments. Along with the staff, she was excellent at explaining the injury and what I needed to do following surgery. Great surgical, post-care and communications.
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Keith Shamma
Very nice vet and staff. Our dog threw up all over the lobby and they were very sweet in cleaning it up and comforting to our little old man (dog). Didnt try to over charge for unnecessary treatments. Highly recommended for a 24 hours option in an emergency.
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Gwen LauderHayes
Knowledgeable, kind, thorough...addreased issue truthfully, but with a great sense of consideration...if you ever have a pet emergency this is the place to go! Very pleased with whole experience...also costs to treat pet are very reasonable. Thank you Sage
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carrie mcconn
Very friendly and caring when I brought my ancient dog in on a Sunday morning. Comparable prices to my regular vet regarding end-of-life expenses. Very happy with my experience, which was an awful reason to be going to the vet on a Sunday.
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Jacquelyn Martinez
I had my cat put down here and although the staff was friendly the DRs totally overdosed her before putting her down. So by the time they brought her into the room she was pretty much gone. It was a very traumatic experience.
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Jill Pergande
Our Samoyd received outstanding care from Dr Gerardo Martin del Campo and the team and SAGE. They phoned us multiple times with updates and took great care of him before during and after his surgery.
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Juan Velasquez
They decided to actually help until My dog was put down. This specific place does not care for your pets wealth. They are just expecting the money right when you in their doors. Horrible experience..
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Heather Nelson
We were very impressed with how kind they were, and didnt feel like they were taking advantage of the situation to bulk up the bill. Would definitely take my dog there again.
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Nancy Crawford
Dr Crawford Jacubek couldnt have been more thorough, kind, and compassionate in the care of our dear Ted during his bout with cancer.
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Erik Dahmer
Top notch professionals. Wouldnt want anything less! Keep it up sage concord!
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Ryan Hohag
Stay away from this place. They will kill your pet.
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S. Baltoz
They were very good