Quest Diagnostics Newport Beach - Avocado

1401 Avocado Ave #103, Newport Beach, CA 92660, USA

Category:	Medical Laboratory
Address:	1401 Avocado Ave #103, Newport Beach, CA 92660, USA
Phone:	+1 949-729-1757
Site:	secure.questdiagnostics.com
Rating:	2.7
Working:	6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM 8AM–12PM Closed

Location

Photos 9

Reviews 8

Linda LeBrun

The worst customer service, company wide. There does not seem to be a way to actually speak with a human being. The phone number on the prescription form is always busy, the local number is forwarded to a corporate "phone answer system". Your need to search deep to find a customer service number, which is still a voice mail system, and then the recommendation is: call your Doctor. What company can survive without a phone number; this company is just to big, with way to much business sent there way. There needs to be more competition.

Pat Sommer

A young admin gal wrongly turned us away convinced they no longer took our medical group. I went upstairs to another lab rather than argue: big mistake! The fellow there in a hurry fouled up my daughters blood draw -multiple sticks all came up dry- even as I cautioned him that she is very afraid of needles. Misery. The gal (Lydia?) back at Quest, once I got them to properly check the order, took great calm care of my hyper-ventilating child. Quick easy draw! Now thats experience for you. Wont go anywhere else.

Bushra K. Liotta

Worst experience for a blood draw that Ive ever had. I came here on a Saturday morning to do a 3 hour glucose test and was pricked multiple times because they couldnt find a vein. When they did find a vein (without a glove) the needle came OUT and I received bruises on both arms.

David Lloyd

I walked in and signed into a mounted iPad tablet then waited 15 minutes. They took me right to the chair and took 11 vials of blood in about another 15 minutes. This was a pretty good experience as far as Quest locations go.

Gina Gage

Ive had a lot of blood draws for myself and my 94 year old mother in law, and they have been outstanding! And I start getting anxious just knowing what they are doing! All the techs have been wonderful

Michelle Lund

Nobody likes going to the doctor or having their blood drawn. At this Quest Diagnostics the blood draw lady is great! She is friendly and never bruises me. This is the best Quest Diagnostics center!!

Debra Steinberg

Unable to book an appointment either by phone or automated system. Have been trying for two weeks. Would not recommend.

Sylvia De La Parra

Too crowded . Rude staff.