Category: | Doctor |
Address: | 42600 Mirage Rd, Rancho Mirage, CA 92270, USA |
Phone: | +1 760-423-4000 |
Site: | contourderm.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–5PM 9AM–5PM |
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A Private User
After years of being a patient here and enduring the long waits, I thought I could take the liberty of telling the doctor that he had missed a spot when he injected Dysport a few weeks back. He denied it, and claimed that the spot I was showing him was a natural crevice in my forehead. Well, I happen to know my forehead rather well, so knew it was not. Doctor Jochen said the only thing he could do was inject a filler in the area. So I said to go ahead. Only after he left the room when done did Iearn that he had actually did just what I had wanted- inject Dysport into the area he had missed. No filler was used. I left, and they did not charge me for it...or so I thought. The next morning a staffer called at 8 a.m. and said she had forgotten to charge me $49.95 for the Dysport. She said I needed to take care of it right away and that they could not bill me. So I drove over there and paid the money. A few weeks later I did, in fact, get a bill for it. They had not credited the payment I paid when I made a special trip over there to pay. I wrote a letter of complaint and no one responded. Finally, when my next appointment came up, I hand delivered a letter of complaint detailing the above. I received a response that totally ignored the part about the doctor misleading me on the filler and offering me $100 off of a future treatment. I declined.
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Robert Metz
Since moving to California last year, I knew I needed to seek out a good dermatologist and I really got lucky with Dr. Jochen and his staff. While Dr. Jochen is talented, personable and highly professional, his staff is as great to deal with as he is. Although this is a very busy practice, I have never felt rushed and in fact they have taken the time to explain in detail every procedure and answer every question. My primary care physician recommended Dr. Jochen and he couldnt have been more right. At 60, my skin looks better than it has in years and that is all due to this terrific doctor and his equally great staff.
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DrFunkinGroovin
Dr Jochen is the BEST. He is an artist extraordinaire I have seen several different doctors for injectable fillers, and his technique and overall expertise is very impressive. He is knowledgeable about all forms of treatment, and instills confidence with his easygoing nature and willingness to listen. Medical problems forced me to find a solution to facial wasting, and he is careful and judicious with fillers and was able to restore my face to a healthier and natural look! Thank You Dr Jochen and your AWESOME STAFF!!
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Fred Eastman
I am very glad that I found Contour Dermatology. Dr Sawcer was fantastic in explaining to me the process to eliminate a Melanoma in-situ on my scalp. The procedure only took about 20 minutes and the area is in the healing process. I had no pain during or after the procedure. Dr Sawcers made me feel very comfortable and I enjoy his sense of humor. The staff at Contour was incredible as well. I highly recommend Contour Dermatology especially for any skin cancer concerns as I went through
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Greg Rotman
I went to the Rancho Mirage location did a lot of tests and they prescribed a medicine that my insurance would not pay for. The cost was $770 per small tube as a cash pay. Worse than that after paying for all my tests and visits I was sent to collections over a $43.00 bill that was never submitted to my insurance Company. I would not recommend the services an beware of the billing department. I also found the customer service staff rude and less than helpful. Best of Luck.
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Bernard Moore
They have these great events there that I went to called "Day of Beauty" and the deals are great but the results are even better. I got Botox, and fillers and they really made a difference. My face looks younger and refreshed: not frozen. Im checking out their eye lifts next since its by local anesthesia! I dont want to go under general so that works for me. The doctor is the best Ive ever been to and his results are excellent.
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Sharon Talley
I have been a patient since 2011 and have always been very happy with my results. Dr. Jochen is extremely knowledgeable and proficient in his work and the staff members are great! I have never had a problem with the billing and I feel their prices are quite reasonable. If you are considering any type of cosmetic procedure, you should definitely contact Contour Dermatology!
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Daniel Jessica
Hands down, this is the best doctor’s office I have ever been to! Their friendly phone staff was able to answer all of my questions and when I came in for my appointment everyone was helpful and knowledgeable. You can really tell the staff loves their jobs. I’ll continue to refer all my friends and family to this outstanding practice.
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Daniel Twohey
I recently had a squamous cell cancer removed. The doctor was very professional and did a great job removing the cancer and suturing as well. The staff was friendly and helpful. The wait can sometimes be a little long, but the quality of work by the medical staff makes up for it.
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Eileen Cervantes
Previously had chemical peel with Esthetician, Katrina Lopez about a month ago and I am absolutely in love with my results! I was indecisive about the procedure but Katrina gave great advise and made me feel at ease! she will definitely see me back in 6 weeks!!
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Melissa Judnich
I LOVE Contour Dermatology! All of the staff are so friendly, knowledgeable, and professional. I am always satisfied when I leave. By far the best Dermatologist in the Valley!
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Kristin Mullaney
Great Staff! Contour Derm is always very welcoming and clean. I always look forward to coming into their office. I recommend them to all my family and friends.
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Samantha Pruett
Thank you to all of the staff for being so pleasant and kind. I really enjoyed the doctors bedside manner. Thorough and very easy to speak with.
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Frank Beque
Definitely 5 stars. I have been going to Dr. Jochen for years now and am so happy with his expertise and the staff is great!
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A Private User
Everyone involved in my visit today was very profession and exceptionally nice. Thank you one and all its truly appreciated!
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Katrina Lopez
I love the skin care products that contour has to offer. Simple, effective, and reasonable prices.
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Cheryl Miller
Always a wonderful experience Have enjoyed all services for many years!!
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A Private User
The entire staff is terrific!!