Sahara Family and Skin Clinic

Reviews 8

AL

Alyssa Irene

UPDATE as of August 29: I just called to make an appointment for the follow up that Dr Chang promised me and was going to give them another chance. The secretary informed me that the Dr would not see me at all unless I removed the negative review. "You cant refuse service because of my review, that was what I experienced," I told her. Obviously no concern for whats legal at this office! And FYI, they "buy" their positive reviews by offering a discount and making the patient wait there while they check it. This is not a real doctors office and they should be ASHAMED of themselves for refusing service for damaged they caused. 06/04/16: I have a golf ball sized dent in my ass due to the improper administration of a kenalog shot at Dr. Changs office. I used to come here for my contraceptive, skin care and general check ups. I had no issues with this office until I had an urgent visit February 3rd with a long list of symptoms. I was told I had an issue with my contraceptive as well as severe allergies. Dr. Chang asked which issue I wanted to address that day and I said Id like to deal with both. She said because I was a walk in appointment I could only address one issue and I had already taken more than two minutes of her time so I needed to hurry up. I explained that none of this was explained to me when I called to make the appointment. Feeling put on the spot as well as turned off by her poor bedside manner I opted to deal with the allergies so I could get back to work. Of the choices available I opted for the shot. I had a kenalog shot four years earlier with no problem. Upon checking out I asked the receptionist about dealing with the contraceptive issue and was told Id have to book a separate appointment for that. I expressed my irritation at not having been informed when I first called that I could only address one issue with the Doctor and had "two minutes" to do so. Their response was that theyre very busy and basically cant be expected to remember everything. Two months later I had been having extreme pain in my right hip and glute muscle, to the point where I could not work, drive, or sleep on my right side and at times the pain had me in tears. I finally noticed the dent and bruising that had showed up and when I realized what it was called Changs office. I was told that I would have to pay another $60 office visit fee to have it looked at. I could not believe this place! Charging me to look at the damage they caused? When Dr. Chang finally did see the damage she made no apology and offhandedly mentioned how she has seen this before but in patients who got the shot somewhere else. "Well I didnt get the shot somewhere else I got it HERE," I said. I told her that I was NOT ok with this and that it was having a huge negative impact on my life and my job. Her response was that probably the only way to fix it was with fillers, but the kind that she doesnt do. She told me to come back in August so she could look at it again. I cant imagine what solution she could possibly come up with by then. I will not be back to this office, and neither will any of my friends who I referred there.

---

NA

Nash Vox

Absolutely incompetent! The first appointment I made with Chang she didnt show up, instead someone else was in a hurry and carelessly observed me for one minute and was gone, then assistant took my blood, but didnt take urine . For a blood test to be effective you shouldnt eat for 8 hours. So needless to say the test was pointless, next visit Chang showed up couldnt see anything wrong!!! Im sick I dont know whats happening to me, and now I feel even worse! She has no clue, no interest , she doesnt care about patients. And their ( manager owner opened bunch of these offices) and hired this incompetent doctors and only cares about harvesting cash! Shame on you! People of Las Vegas dont go to them, dont support them or you gonna be next victim!

---

A

A Private User

Friendly, competent, thorough. I wish we knew of Dr.Chang several years ago, but from now on wont go anywhere else for dermatology. My teenage son had a horrible experience with a long-time dermatologist then the surgeon he recommended for a cyst removal on his face. This surgery left him with a large scar that kept reinfecting. Dr. Chang began treating him and reduced the scarring while she treated and/or prevented other cysts from disfiguring his face. Also, I had malignant melanoma at 27 and now will only go to Dr.Chang for my skin checks. She has earned my complete trust. Her office staff are fantastic as well. (rated by Susan and Christopher)

---

JO

Joe Zielinski

Terrible place to go. They never solved the issues and then they recommended a skin treatment. The skin treatment was "covered". Well, I never got a bill. Got a weird call from a billing number. Called them back and couldnt get through. So, I thought it was a fraud call. Later on I found my credit got hit and something went to collections. So, this appointment from a "covered" treatment never worked. I took a huge hit. Worst of all no remorse or care from this office. I wouldnt recommend using them for anything. Terrible service and hurt me in a lot of different ways. Stay away NOW!!! if you do use them switch.

---

AM

Amber Zhandt

Overpriced treatments. Bad insurance coverage. Long appointments (they take 20-30mins to process an appointment for you). Bad logistics program. The doctor is great but her workers in the office do not provide immediate answers to problems. One example, they tried to hide a file because they couldnt process my medication correct, so they claimed that my file did not exist. They need a better team and do things right. Go to another professional or do medications yourselves because some of their practices is simple, for $10.

---

LE

lexi carranza

The positive reviews here are FAKE! Beware!Made an appointment. Waited for an hour & 15 minutes...I thought they forgot about me. Doctor came in abruptly and looked at my neck & face. She made no attempt to be friendly or explain what she was doing. She was in the room for maybe 45 seconds and said "Ill be right back." She never came back. She sent a nurse/assistant in. The doctor was a black woman, didnt even catch her name. Extremely poor skills dealing with patients. I will never come back here & never recommend.

---

A

A Private User

I am very pleased with Dr. Chang and her staff. I recently relocated from California and needed to find a primary doctor. After many years with my previous physician, I was nervous to make the change. Dr. Chang made this transition easy and I feel confident in her abilities. Her kind, calm demeanor is just what I need. She listens and remembers and never makes me feel rushed. I am happy to have found her. Ruth S.

---

BE

Beauty Girl

worst experience ever. rude front desk rosey & manager kimberly. I had hair removal treatment, their machine is broken every single my apppointment time.without noticed to me, I should drive all the way to their office couple times. I couldnt get treatment on time every 8weeks term. they blocked customer claims by them self to DR. their employee doesnt do their job shame on you.

---

---