Banfield Pet Hospital

Reviews 6

IG

Ignacia Pérez Botto

We took our new puppy to this clinic and the vet asked why are you here today. We said she went to the vet 2 weeks ago with her moms owner and now we have several questions to ask, like what size would she be, how to take care of her back (she is a duschund). The vet staied in the room with us for no more than 7 minutes and suddenly left us with the assistant who jus try to sell us an anual plan for 550 bucks. After that, they said we could have the rabies vacation and we should have the first dosage today and then come back in 3 weeks for the next shot and then come back again. All of those appointments was going to be charged! Plus, thr vaccine of course. Also, they included in the fee this appointment, which was free, based on the receptionist because it was my dogs first visit. When we mentioned this, she said, oh, ok. (????).The vet never came back and when I asked the assistant abou the possible size of my dog she said "there is no way to know anything about how big she will be". Then I asked for back problems and she just said "its fine". In summary .. it is JUST BUSINESS. No dog care here. So, be careful.

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Julie Zanna

This is the worst pet hospital ever. If I could give 0 stars I would. I took my dog as he was feeling down, they cheated me out of about $500 worth of exams. To then refer me to another vet, where the doctor immediately realized my dog needed surgery. Their vets are not properly educated, they are students who just want to play with dogs. Not professional at all. When I tried to cancel the wellness plan, they said I couldnt cancel. So I paid it all off for them to stop contacting me, months later I try to make an appointment. All of a sudden, I no longer have an account. It was "cancelled" when I was told this could not happen! Worst pet hospital, do not go here! I warn you, there are much better hospitals around the area.

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Houston Midkiff

The staff here is wonderful and knowledgeable and they take great care of my three dogs. I have been going here for a few years now and they offer great pricing, care and long hours which include weekends. For those of us that need that Sunday appointment, this is great. Thanks to everyone there! They also took great care of my best friends cats until she moved a year ago and she was thrilled with the service there too. It is nice that even though she moved 700 miles away she was able to go into her new local Banfield and every note, procedure and diagnosis was there already.

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Adam Duncan

The support staff dont seem to genuinely care about your pet. When we took our dog in with an emergency situation about 15 minutes before they closed but the front desk said the veterinarian had already left for the day and to try "somewhere else." Why did the vet leave early and whats the point of staying open if youre just going to turn people away?! A couple of the veterinarians are nice but the rest are too robotic

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Eddie Valadez

Dr. Lee was gentle, understanding, and passionate with our Senior Labrador USMC K-9 Sgt.Taker. Our experience with Banfield unlike other visits was extraordinary positive.

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楊忠娟

Poor communication

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