Beverly Oaks Animal Hospital

Reviews 4

T

T Jones

My pup was very sick about 4 weeks ago. I took her in around 11pm. She had to stay overnight. I asked them to stay in touch with me along the course of the next day for progress & billing updates. I knew they were quite expensive as Ive brought both my dogs here before. They asked me for a $900 deposit. I guess people run on their bill (cant blame them.) I had a long discussion with the front overnight girl the quote was unacceptable to me & before they added services on in the day I wanted a call to approve each test & addition to the bill etc ... She said no problem. Shed make sure that happened. I called in around 11a the next day. I was told my pup was doing well & resting. Theyd try to feed her around 4pm, but no tests had been done. I called in at 6pm was told a Dr. would call me back shortly since I had not heard from anyone. I never received a return call. I had to call back at 7:30pm and finally spoke with the overnight Dr. There was no clear diagnosis. I asked about the bill. The girl told me it was $700. I said great Ill be getting $200 back since they took a deposit of $900 the night before. I picked my dog up about 9pm. They had no real diagnosis, but they gave me meds to take home & the bill was ... $1800 not $700. Big difference. I was extremely upset and the front girl proceeded to argue with me as I explained to her they had agreed to call me before they added on services for the day. The girl next to her was the one who agreed theyd call me each step of the way before they added onto my bill. She agreed with me, but had no explanation why they didnt other than they didnt do it & she was the overnight girl. I had to pay the next $900. This vet is outrageously expensive. Be careful. They charge Neiman Marcus prices, but they do not have the service to back it up. When you question them they argue with you. Their front of house staff should be replaced. They are rude & multiple reviews say the same thing. I was referred by my mom as she said Dr. Kirksy was good, but Ive never seen her on my visits. I took my girl home and I never had one single call from anyone to check on my dog after we left. Id never take my dog here again. Ive transferred my dogs records away from Beverly Oaks

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JU

Justin Wheeler

Cannot say enough what an exceptional Veterinarian Dr. Kirksey is! I visited the Beverly Oaks Animal Hospital under somewhat sad circumstances: bringing my pet, roommate and friend of 20 years in to be euthanized. My cat Tallulah had been fighting kidney failure and arthritis the last couple of years of her life, and at had reached the point where her suffering outweighed my selfish desire to have her around. When I arrived at Beverly Oaks animal hospital, it was in the evening, after my regular vet and most others in the area were already closed. The courteous staff quickly recognized the situation and got us through the paperwork process instantly, and ushered us into a quiet, clean examination room. Within moments, Dr Jessica Kirksey came in to talk to us. Without a doubt, she exhibited the best bedside manner that I have ever experienced from a medical professional, including people doctors. She was compassionate for my cat, as well as for the humans in the room. Her empathy for us and the difficulty of our situation was immediately felt, and even though we were there to say goodbye to a family member, her presence and demeanor made it feel like the right thing. She walked us through the options and within a couple of minutes, Tallulah was prepped for the procedure with care and cooing. It was calm, loving, with Dr. Kirksey moving deftly and gently through the process, allowing us the moments to say goodbye as our kitty went into a gentle sleep and then was gone. No amount of planning or preparation can prevent sadness at a time like this, but Dr Kirkseys professional and loving care made these last moments bearable, loving and warm. I cannot imagine a better experience, under the circumstances. I honestly believe she should teach classes in this to other vets and doctors. Thank you, Dr Kirksey. My family thanks you and will always be grateful. Justin

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CH

Chris Michaels

Dr Leach is the best! Do to me giving my dog to many treats he had gained about 10 pounds to much, so I have been running him daily while I bike. The last couple of days he has been licking both his front paws endlessly and when I looked at them I noticed that one paw had what looked like skin of his paw was ripped apart the other paw had two spots wear the same thing happened. I immediately took him to Beverly Oaks. I waited about 5 minutes before I got in to see Dr Leach who was really really nice and asked a bunch of questions about what I have been doing and what time of day I have been running him and so forth. She looked at both paws and explained to me that it was just "blisters" and to not worry because they would come off the same as humans get them from running. What happens is that the next layer of skin will be tougher and since I havent ran my dog before and running him on concrete it can happen. I never knew Dogs could get blisters, so I felt way better after she told me that because I figured he would have to get surgery to remove the skin like when he was little and ripped his "side claw finger" almost off. Dr Leach said not even to worry about wrapping it because he wasnt in pain and it wasnt as bad as I thought. Winston (my dogs name) was up on all his shots and also doesnt have a checkup for 3 more months. I was in there literately for 10 minutes with her and she said that dont worry about it there is no charge. She rubbed his belly for a couple minutes more and talked to me about his diet and then I was off. I picked up a couple treats for him from their store and took him home. All in all less then a hour. The front desk girl was very nice and they have lots of good healthy treats and food for dogs. The entire place is also very clean. I am a Beverly Oaks Animal Hospital fan for life. Thank you guys for everything!

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VI

Vivian Bush

I WILL HONESTLY TELL YOU THIS PLACE IS A RIP OFF!!! Ive been coming here for a while and EVERY TIME I go there they do NOTHING for me but take my MONEY $$$. It all started when I took a lost cat here once and spend $400 dollars for them to treat this poor kitty and then put it to sleep because it was the "RIGHT" thing to do. Seriously !!!??? They totally play at your heart strings here. I was like okay I"ll give them a second try ...I took my pup there one night because she was having problems breathing just to pay around $600 for them to DRUG her up on pain killers and DO NOTHING positive to treat her problem. WHAT A WASTE of money!!! Then I took both my cat and dog in this year to get them check up all they did was charge me $700 for nothing. Literally for NOTHING! Man did I regret coming here..... by this point you would think I would have learned my lesson by now. My pup has been sick now for about a month and I went in with HOPES of them helping me figure out what was wrong with her.... I knew they were gonna be a waste of time and money but I thought maybe because they have my doggies record they would be a help. I WAS WRONG, MAN THEY HAD TO ASK ME IF I REMEMBER HER LAST WEIGHT WTF.... DO I PAY YOU GUYS FOR!! TODAY I PAID $58 FOR THE DAMN VET TO BARLEY TOUCH MY DOG AND THEN TELL ME SHE HAS FLEAS WTF WTF WTF I HAD TO STRESS SHE HAS A LUMP AND THEY WERE LIKE MAYBE IT CAN BE A TUMOR... THEY WANTED ANOTHER $300 FOR THEM TO GIVE HER JUST A X- RAY. I will never come here again!... yeah maybe its a nice looking place and is in an nice area but all they do is RIP PEOPLE OFF. I dont recommend this place to no one!

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