Category: | Medical Center |
Address: | 18321 Clark St, Tarzana, CA 91356, USA |
Phone: | +1 818-881-0800 |
Site: | california.providence.org |
Rating: | 3.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
JO
Jon Jones
Ok, so Ive been to the ER here twice in the last week for 2 different reasons (total fluke for me), and both times it was a complete waste of 4 or 5 hours. On both occasions, the Doctors were not thorough at all and didnt do what they should have done. Example: I have a history of ulcers and Gastritis. Yesterday, out of the blue, I suddenly had this horrendous pain in my upper abdomen. Im not exaggerating - it was like a 9 on a scale of 1-10. I was keeled over in my home and drenched in sweat because of the pain. Ive never felt anything that felt that bad. Luckily this place is very close to my house so I was able to drive over. But the entire time in pain. Now, I dont know what the hell they thought they were doing. They have me a shot of Maalox, which took a very slight edge off me. Then they took my blood. They came back and said my bloodwork was fine and told me to just drink Maalox 3 times a day. WTF!? They knew I had a history of ulcers and gastritis, why the hell didnt they check my stomach!!!???? Not my blood. At the least, they should have done an X-ray. Even better they shouldve done an endoscopy (stick video down your throat. They also could have done a barium test. Theres so many other things that would have actually given them a diagnosis. When I questioned the doc she just kept saying, just drink Maalox 3 times a day. Any of the options above could be easily done on at the ER and should be. I also asked her if I should go see a specialist and she said, "you dont need to, just keep drinking the Maalox" What if I have another ulcer or a bleeding ulcer? These are not things you can tell from a drug test. Anyway, thanks for listening and I wouldnt be surprised if they frequently had visitors who spent hours there complaining of some pain and then went home and whatever they were complaining about became very serious because this ER didnt bother to do their jobs correctly.
MR
Mrs Monterrosa
My son was admitted to this hospital for a high jaundice level only days after being born. We got transferred over from Providence in Mission Hills. Our nurse Randy from the night shift in the PICU, was AAAAMAZING. Literally nothing short of that, he himself deserves 5+ stars!! He was so kind and compassionate towards my son, my husband & I. He is a true definition of a nurse! Everyone from the night shift in the PICU was nice! The doctor (caucasian woman) was very informative & treated us with dignity. She told us that our sons jaundice was not on the rise and that he was going to be just fine. On the other hand... The day shift in the PICU was not compassionate and did not treat us with dignity. The doctor (tall-ish older short haired woman) was the complete worst!!!!!!!!! And her accomplice nurse (tall skinny older asain woman)!! I cant even imagine how that doctor was able to be given the privilege to work with babies. This hospital needs to reevaluate her asap. She literally forced what she wanted, upon me and my husband. She did not care for our feelings or that she was not our sons legal guardian. She forcefully made the decision to feed my son formula, when he was a breastfed baby. She had me in tears because she made my son sound as if he was going to die, as if there was no other choice & we HAD to. Then when she saw that I was upset, she went and called some social worker?? This doctor actually covered her ass by calling a social worker to come and speak to me, and justify the ignorance that was going on. Its completely ridiculous that I was forced to change my sons food just so they could get rid of us faster! It breaks my heart to know that there is a doctor walking around pushing parents into a corner, and forcing what she wants down their throats. I will be forever scarred by both of these woman, because when I was already fearful they made matters so so very much worse.
CH
Chocolate Thunder Cherry
when i was checking in there i had to wait an hour just for a room to be available =( that was so horrible but. but i became happy again on january 11.2013 i delivered my baby boy here. the nurses and doctors where so nice during my delivery even though i was alone i felt like i was in heaven. i would definitely deliver all my children here. after my son was born i was so weak & had high blood pressure and fell in the hallway the nurses didnt even laugh they helped me up and comforted me they felt like family - after my circumcision my doctor came to check on me and my son he was such a sweet man ! the food was good - the janitors where so nice i really had a wonderful experience here :) however my delivery room was warm & had a nice tv in it but when they moved me to my 3rd room (the room i was to stay at until discharge) was so freakin cold the air conditioners where broken on that floor i did not like that at all =( . . . i only know about the maternity ward .
PE
Peter Byrum
I delivered my baby here 6 months ago and it was a very positive experience. The room was giant, there was a bed for my husband in both - the delivery room and the recovery room, which was excellent. The delivery room also had a shower and tub in the room. The nurses were amazing, very caring, helpful, patient and calm! They really make you feel at ease, which can be hard to achieve, especially during labour. And even though I had a total of three doctors checking up on me and the baby through the labour, they were all very friendly. The hospital food was pretty good and because I was at the hospital on my birthday, they even sent up a birthday dessert with my lunch! Overall I felt very at ease here, everyone was very attentive, friendly and professional and made giving birth a pretty seamless and stress-free experience, which is AMAZING! I would highly recommend delivering your baby here!
SU
Susanna Suba
Got admitted to the ER late night and Dr. Wang treated me. He is an excellent doctor who took the time during a busy ER night shift and actually diligently dealt with my condition and explained everything, also answered my questions. He is very dedicated to his patients, did everything that mt PCP didnt ever do and even asked me to come back for follow ups, which is way beyond his capacity as ER doctor, but it really shows how diligent he is. Went back for follow ups few days later and he was working at another section yet still took the time to see me and discuss how I feel and what my next steps should be. Very knowledgeable, great doctor and also very diligent human being who just makes you feel comfortable around him and his team. Very grateful that he made my bad experience with my illness a little better! Also ER team in Tarzana Hospital is very nice, professional and diligent!
JO
Joni Greer
I have had surgery here in the past and several ER visits. Everyone was pleasant and helpful. Had to wait for a room for 1/2 with racing heart and high BP. But I think this hospital is a great hospital. My only wish is that the nurses not be so loud when they are chit chatting (laughing) at the nurses station. I dont think they realize that when people are trying to sleep or are in pain, that sounds are heightened. They often yelled down the halls in the ER for something humorous. I could not sleep at all due to the noise. However, the hospital called me twice after I was discharged to see how I was, to make sure I was taking my meds and had made a follow up appt with my doctor. They answer any questions you have and seem to really care about your well-being. After care is important too.