Category: | Medical Laboratory |
Address: | 160 Hospital Dr, Vallejo, CA 94589, USA |
Phone: | +1 707-557-7315 |
Site: | secure.questdiagnostics.com |
Rating: | 3.1 |
Working: | Closed 6:30AM–4PM 6:30AM–4PM 6:30AM–4PM 6:30AM–4PM Closed Closed |
MA
Major Glitch
Depsite the fact that Ive made an appointment, Ive been waiting for now going on 40 minutes. To add insult to injury, the staff has been talking about eating lunch. Which in and of itself is not bad, but theyre doing so within earshot of a waiting room full of people that havent eaten for 12 hours. If you have to come here, be prepared to be annoyed and to wait a long time. At least their waiting room is clean. Update: Been waiting for an hour. Turns out the person at the check-in desk accidentally skipped me. This wouldnt normally bother me too much, but when youve been fasting for 12 hours, patience is a little thin.
DA
Danielle Perry
Staff doesnt know what they are doing. The lady at the counter couldnt figure out how to sign us in and needed to get help. We waited their on a non- busy week day for over an hour and a half just to have blood drawn. To make it worse the technician did a HORRIBLE job drawing blood. She stuck the needle in with out spending time finding a vein, then moved the needle around inside the arm until she found one. Then had to ask for help and do the same thing to the other arm. Unacceptable.
MA
Matthew L
They say they are open at 0630 AM, so does the sign on the door, but its 830 and the office is not open. There is no note saying it will be closed. We called the corporate office and they said it was closed for construction for the day. They said sorry for not leaving a note.
CA
Catherine Bloom
Wait time was not bad. Dont know if new policy or just the small number of tests I needed done, but the blood flow was really slow. I wish every place would be like this! I didnt get light-headed at all!!! They were also able to find my small veins
EB
Eboni Jones
Waited 3 1/2 hours..... Staff didnt seem to know what they were doing... They all were confused and couldnt get paperwork correct... Waste of my off day... I had other things to do!!
A
A Private User
Usually a short wait if you go early. As always, they easily find my hard to find veins
SA
Sanjeev Kumar
Waiting almost 1 hours still not being seen