East Valley Community Health Center

Reviews 12

BE

BE Eason

Edit: I was recently informed by A physician assistant that patients are now put on a 10 minute limit, meaning that you have 10 minutes with the doctor and if your issues arent addressed you need to make ANOTHER appointment. That means more money from you out of pocket and/or from your insurance company depending on your insurance. Thus sounds like a scam to me and is absolutely deplorable! Horrible. Screwed up appointments, multiple doctors at this location have given me different diagnosis and ALL of them were wrong. Finally went to another doctor and got the correct diagnosis and medication. Doctors are very dismissive and dont listen to you. I have described my situation to a couple of doctors and PAs there, they told me, "OK, youve lost me," because there was so much information and history, but NEVER asked for clarification before they told me not to worry about it. I know the doctors have numerous patients they see throughout the day, all with different issues, but if the doctors are not there to help they shouldnt be there. Stop taking money from insurance and medicare and not helping the people that need help!

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BR

Bryan L

The only reason I say "poor-fair" is because its the lowest rating possible. Otherwise, I wouldnt give them a "horrible-pathetic" rating. I have been here numerous times and each time the service has gotten worse and worse. Avoid this place at all cost. One visit I waited 2 hours to see a doctor after they called my sick son and I got called back - The doctor forgot that we were there! And then after what was a 4 hour long visit - we go to the pharmacy to pick up our prescription and what is it? OVER THE COUNTER MEDICINE! Stuff that I could already buy without the trip to the doctor visit. These people are useless, unorganized and I recommend anything besides this place. Another visit we had an appointment for 4:45 pm and they call us up just to tell us that it would be another 2 hours because the doctor was "backed up." what is that? This place is pathetic all the way around.

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. Ramirez

I didnt have a choice but to add a star. But this place is horrible, other locations are not bad. Like the one in Covina on college. But this one. In West Covina the staff always seems to never know whats going in. You ask a question. They start running around like a chicken with its head cut off asking someone else,. Then that person doesnt know and here goes that person running around asking someone else. Its crazy. And the operators when you call to try and make an appointment , oh the worst customer service possible, if I was able to jump through the phone. If that was even possible. I would do so and slap the girl on the other end. Its not just one. Its all of them. The training that they had, if any sucks! I suggest to have a meeting with the entire staff at the particular location and reevaluate and go over what customer service really is.

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CA

Carol Greene

I was very apprehensive about going here because of a couple bad reviews I saw on google. However I decided to give it a try. This is the 3rd clinic I tried and I am very glad I went. Starting with Klara who checked me in to Maria Vega (nurse) and Doctor Day. It was my 1st visit and I waited 2 hours. My appointment was 1pm and by 3:30pm I was out of the building. The staff are professional and pleasant. I didnt feel like I was being judged (low income) and unlike many places when I made my past poor choices known (recovering addict) I didnt feel like it changed their attitude with me. I have been to quite a few clinics in many different states and I really like this place. So if you are a first timer give it a try I am glad I did. And if your lucky you will get Maria Vega and Dr.Day

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ES

ESP 1138

We have to wonder about clinics like this. How do they work? What kind of bedside manners do the nurses have? Can they work efficiently? How do they maintain themselves in business? As long as people are sick, they will keep coming. I came in today at the request of my employer to have paperwork filled out and instead they made me retake a Mantoux TB exam. The nurse did a very sloppy job; she didnt even place a bandage over the open wound when she was finished. I drove home and now my shirt is ruined with blood. PARKING sucks. It is small stacked parking and only one way in or out. W-A-R-N-I-N-G! Do as I do and avoid this place in the future. They may accidentally amputate your limbs by mistake with poor communication skills.

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Seymore Hynee

thanks to there front desk nurses , not only was my apointment screwed up ... it took me 8 hours to be seen by another doctor ... they also have a new doctor name kylie ... hes a real hack ... dose not like to listen or help his patients ... thanks east valley ... because you screwed my day and made me wait till 8 oclock to see a doctor ... ive missed my last bus home and i have to sleep out on the street ... the staff cant even live up to the first rule of the ama patient code of ethics ... la county hospital is better then this place ...

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A

A Private User

Although [beggars cant be choosers] it is nice to have a "FREE" clinic that has great customer service and friendly staff. Unfortunately with the economy the way it is there are more patients than doctors can handle. Considering that it is free, it is way better than the County Facilities such as General etc.

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CA

Candra Whitfield

If you are not hispanic avoid this clinic. As a black woman, I was mistreated and denied service. My appointment was cancelled, and I was told conflicting information about my insurance from employees. My financial information was yelled out in the clinic, and I left in tears. I do not recommend this place!

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TE

Tebo_ Chameleon

Its a great clinic and the only reason they arent able to see you before closing is because you decided to walk in instead of making an appointment if they were to put you ahead of all the people who have an appointment and all the people who walked in before you then it wouldnt be fair.

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Iris Jimenez

Worst place ever. I have been taking my son for the 4th time i didnt get attended for 3 hours didnt get seen by the doctor. Other people came in and right away they called them i went for my sons appointment 1pm came out 4:30 with nothing resolved. Changing my sons to another doctor

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A

A Private User

It is not a free clinic. You have to pay for any medical treatment and also for any medicine. And be prepared for sitting there for hours before you see a nurse or physician. Sometimes it so crowded they close before they can see you. So you have to come back another day.

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KA

karina Chavez

DRS dont know what theyre doing went in the dr said i had gastritis was there for 4 hrs just for her to tell me that then two hour wait at the pharmacy please later went to Citrus hospital and told me what was actually wrong . I dont recomend this place at all .........

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