Visionworks - Village At The Peaks

1242 Hover St c200, Longmont, CO 80501, USA

Category:	Eye Care Center
Address:	1242 Hover St c200, Longmont, CO 80501, USA
Phone:	+1 303-678-2985
Site:	visionworks.com
Rating:	3.7
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 12–5PM

Location

Photos 4

Reviews 6

Wendy Carande

There were so many opportunities Visionworks had to improve my impression of them, but in the end it was a horrible and anxiety-provoking experience that I can only hope other people can avoid. I could expand a lot on these topics, but the problems included: misleading information about how best to spend insurance benefits, poor crafting of glasses, a sample contact that was the wrong power, poor record-keeping of visits leading to an Rx for the wrong brand of contacts, and inability to admit a mistake on the doctors part. Any one thing is forgivable. All of them together make for a major headache. Positives: they will honor the return policy on glasses if you ask clearly and the manager seems open to fixing some of the record-keeping flaws. But its your vision. Find somewhere that will treat *literally how you see the world* with the level of care that it deserves.

Sonya Cantu

My daughter and I went in for an exam and glasses. What I was most impressed with initially was the large inventory of frames there were to choose from. Dr. Daw did our exams and he was very thorough and informative, he even took the time to explain everything to my teenage daughter. After the exam the staff was amazing and helped us pick out great frames that stayed within my budget. I would definitely recommend this place to anyone who wants a low stress experience getting a great pair of glasses at a fair price!

Carri F

Very unhappy!! With all the money i spent out of pocket, i expected better service and a quality product. I received insulting service with no communication on their behalf. Over priced frames for lens that have gap between them. I have waited to purchase my eye wear thru thus company since i learned of tthem years ago. I regret purchasing anything thru this store

Angela Brand

I bought two pair of very expensive glasses here a year ago. One of them now has bubbles in the coating used. I went back in and they basically blamed me and said I must be using chemicals which caused this. I have looked this up on various sites and this may be caused by poor prep when coating applied. They were very dismissive and had poor customer service.

Kaylin Rigli

Great customer service. Took the time to write a professional quote for 2 different types of lenses. Brianna was great:)

Dannielle Hartnett

The staff is very friendly, and helpful! The eye doc was even nicer! Ill always come here for my eye care needs.