Enfield Animal Hospital

Reviews 12

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Kate Romeo

Today, I brought my dog in her for follow-up appointment for after being spayed; she was in to have sutures removed. My appointment was for 9:40am, though I waited until 10:45am to even be called in to see the vet. No one acknowledged that I was sitting in the waiting room for over an hour, with a super scared dog who was crying and freaking out about being there. When I went in to the office, the vet had me hold up my dog so she could see her belly and remove the sutures. When I did this, the vet said "Oh, well...I guess I did all the sutures internally...those will dissolve." I said "So, she doesnt need anything removed? Were all set?" The vet told me that I was correct and that she didnt need anything removed. My concern is two-fold: WHY did I wait for over an hour to see a vet in the first place, and WHY on earth would they schedule an appointment for suture removal if there were no sutures that needed to be removed?! Another question I ask myself is why am I bringing my animals in for treatment from people who arent aware enough to acknowledge when someone is waiting for an insane amount of time for an appointment, and who dont have the wherewithal to keep track of how they close up animals after surgery? They also tried to convince me to give her a vaccine that she didnt need, "just in case"...I guess to make it seem like we were supposed to be there for something instead of just wasting so much of my time. Really unprofessional and ridiculous. Well never go back.

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rattyvonratkins

Do not even consider this place if youre looking for a vet to bring your pet rodents too. I had a sick pet mouse and when I brought him here, the vet had no clue how to care for him and offered no advice, even though I was told over the phone that they treated rodents/exotics which was the only reason I had made an appointment here. They clearly had no experience or knowledge about rodents. I was fuming that they charged me for this visit at all. They even picked my mouse up by the tip of his tail!! This is my pet- you wouldnt do that to a cat or a dog, so why is it acceptable to do it to my mouse? So unprofessional and cruel. The only satisfaction I got from this visit was when my (normally friendly) mouse retaliated by biting the vets finger.

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Roseanne Farrelly

I was very fortunate to find Enfield Animal Hospital a little over 3 years ago after my vet of 30 years retired. When you find a good thing or in this case a vet you stick with them and that is why I takes my dogs and cat here. The entire staff is friendly and very helpful. They are very accomodating with the scheduling of well and sick visits. The doctors have been by my side through the happy times with a new puppy and kitten, the worrisome times with an ill dog and the sad time of saying "Good Bye" to dear old companion. I have been contacted by the office on a number of occasions to check on the status of my pet(s). EAH plays a very important part in my animals health and I highly recommend them to anyone.

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Christina Anderson

I realize every Vet is "busy and overbooked". I called Enfield Animal Hospital as they were "Highly Recommended". Our family cat has been ill and we were hoping to fit him in (hopefully same day). I explained our kitty has lost a lot of weight and within the last two days has not been eating. I was told by the receptionist that they are booked out until the end of the June and it would be impossible to even schedule kitty in. Her tone exuded a lack of empathy and was quite disheartening. Their office hours on the day of this call: 9am to 7pm. So much for "Down to earth compassionate care" as their website so describes. Would appreciate owner responses to negative reviews as well.

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Sarah Bewsee

They are very nice. But they dont follow up or seem to put effort into making sure your pet is ok. Ive been going back several times in a month and youd think they would call to check up. And when given samples of food i was charged for them. And charged a recheck visit at least 3 times since my cats issue wasnt being resolved. I went 2 days ago for an xray. They couldnt give me a quote right then and asked me to pick it up the next day. I was unable to due to a hectic schedule. Think theyd call? Nope.. as much as I like the vets. They are nice people. But I think I will be looking for a place that can make me feel they care.

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Darleen Athas

My dog Zoe has had the best care here . Dr. Lisa has helped Zoe through arthritic pain in her joints, always mindful of what is most prudent balanced with what will be most affective . The whole team is great. They truly are concerned about Zoes well being. I have had to make last minute weekend and evening appointments and they always seem to make it work. I am so grateful I have discovered them and I will never have a furry family member ever treated anywhere else.

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Katy Wood

I took my 17 year old cat in today for a swollen leg that looked infected. Dr. Amelia saw her and I couldnt have asked for a better doctor to see my cat. She treated her with love and respect as if it was her own animal. She explained everything in great detail to me in a way that people who have no medical background could understand. Im so grateful and appreciative for the care we received today. And because of Dr. Amelia my cat will heal and recover.

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Mary Curran

These are, hands down, the best vet my dogs could ever have hoped for. Dr. Morse and Dr. Stenz have seen me through so many of the ups and downs of loving a dog, and I am forever grateful. They are busy for a reason. They know what they are doing and are extremely good at communicating, in detail, the options I had in every scenario in caring for my dogs. Cannot recommend highly enough.

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Jessepjl Petroneplj

I had a 4:00appt. Waited 30mins. Asked how much longer and they said maybe another 10 mins. At no point did they let me know they were running 40mins behind or apologize for the long wait.

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Elizabeth Sciarra

Always professional, friendly and helpful. Ive been coming here all my life and and have never had any issues

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Judy McCulloch

Friendly, easy-to-get appointments, great vets as a better price than most

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Raymond Dandurand

Not very nice on the phone after hours.

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