|Address:||410 N Cass St, Middletown, DE 19709, USA|
|Working:||10AM–7PM 9AM–6PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I made an appointment for my children as first time patients over 2-3 weeks ago. I receive a voicemail on March 7th (today)saying they needed more information on my Dental Insurance or my childrens appointment (which are by the way March 14th) a whole week away would be cancelled. I called back (today) to ask what information was needed and I was told I NEEDED TO CALL MY DENTAL PROVIDER AND TELL THEM TO CALL THE DENTIST TO VERIFY MY INSURANCE. Dont they have someone there that does this PROFESSIONALLY? She then proceeds to tell me that my childrens appointments were already gone. She then says she called me previously , which is a lie because I would have addressed this immediately. Long story short.... I will not be sending my children there. Professionalism already started out wrong! I will be driving my children back to NJ to their original dentist.
So happy!!! What a fantastic experience as new patients! This is a husband/wife team who came highly recommended by our kids orthodontist (who we adore). The office is SUPER clean and inviting with high tech digital equipment. Everyone there was warm and friendly to us and more importantly, to our (not easy to please) children who really like them! We have been to many dentist and now have found the right office for our entire family. Ive since recommended to a coworker and a family friend that have made the switch. Thank you!
Best dentist I have ever had!!!! I am afraid, no terrified, of the dentist. But Dr. Rutledge is so gentle, understanding and kind, that I actually can get through even procedures without a panic attack. So happy I finally found such a great place that I enjoy going to. The staff is friendly and caring as well.
I was looking for a Dentist that took my new insurance. Im so glad I stumbled on Rutledge. I switched my whole family over to them and we all couldnt be happier. They are all the nicest people, and very laid back. Somehow I dont mind going to the dentist anymore!
By far the nicest and cleanest office I have ever been to. Both dentists were extremely gentle and friendly. Customer service was amazing and they made me feel very comfortable, and were eager to answer any questions I had. Highly recommend!
My whole family goes here for dental work. They are fantastic with my two year olds! I would recommend them anytime!
Went in for a cleaning and a tooth filling, excellent, friendly staff and the dentists are extremely knowledgeable!
Very professional and made me feel at ease and comfortable. I highly recommend them.
They really care and are so gentle...love them