Category: | Doctor |
Address: | 2300 Pennsylvania Ave # 3C, Wilmington, DE 19806, USA |
Phone: | +1 302-652-3469 |
Rating: | 3.4 |
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A Private User
I had a terrible experience with Dr. Rosenthal. I scheduled an appointment for my 12 month old for a terrible patch of eczema that was making her very uncomfortable. Dr. Rosenthals office called me two days before her appointment to cancel, because he couldnt make it in on the day my appointment was scheduled for. We had to reschedule for the following week. In the mean time, my daughters eczema was getting worse even though I was treating it myself. When I went in for my appointment, I had to wait over a half hour to see Dr. Rosenthal, who spent a total of 5 minutes with me. He was very dismissive of me when I talked and didnt make eye contact with me for some reason. We were supposed to have a follow up a few weeks later. I called 48 hours in advance of the appointment to cancel, because I knew I would be out of town for work. I feel that 48 hours is an appropriate and respectable amount of time to cancel an appointment with a Dermatologist. One of Dr. Rosenthals receptionists called me back and told me that if I couldnt make my appointment, that the Dr. didnt want to see me as a patient anymore!!! What?!!! I couldnt believe it. She said that because I had cancelled two appointments, he would no longer see me. I cancelled 1 appointment (with 48 hours notice). Dr. Rosenthal cancelled the first appointment himself!! Then they had the nerve to ask me why I was canceling the appointment, why I couldnt make it. I felt like I was being interrogated! So because I had to cancel an appointment since I would be out of town for work, even though I gave plenty of notice, the Dr. didnt want to see me anymore. Even though he cancelled on me the first time. Extremely rude!
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Cintia Phillips
Dr. Rosenthal has resolved my acne problem! I just entered my 40s and had been suffering with hormonal acne and daily breakouts for about 3 years. I saw Dr. Rosenthal about 4 months ago and he started me on a regiment treatment. In the first and second month I didnt notice any improvements at all and was getting more frustrated with daily breakouts on my cheeks, even though I was taking my medication and applying the acne lotion religiously. I contacted his office and he advised me to be patient and stick with the same regiment. So I followed his advise and kept being diligent. Im on my 4th month of treatment and for the past few weeks I have not had one breakout! My skin has improved tremendously and I cannot tell how happy I am with my skin condition!!
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Ibeji Gannon
I was a patient 3 years ago of Dr. Rosenthals. He treated me for psoriasis. I havent had an outbreak until a week ago. They got me in right away, even sooner than my original appointment because of a pending snow storm, treated me same day and covered future care with my Rheumatologist. His staff was kind, funny and understanding. I would recommend his practice highly.
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Erica Miller
Dr. Rosenthal is overbooked & did not listen to my reasoning for a visit. I have dry skin in spots & was offered free samples of a product & was told it would help.After using it the first day, the product left my skin burning & even drier. Come to find out the product was for acne, which I do not have.
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Scott Johnston
Rosenthal has a policy that he CANCELS YOUR PRESCRIPTIONS if you cannot pay for a missed appointment! Hes yet ANOTHER of the crappy and pathetic doctors I have encountered in Wilmington! The doctors here SUCK I am so glad I am leaving Wilmington!
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Stephen Siegel
I have been going to Dr. Rosenthal for years. He is an excellent doctor, always professional, kind, caring, and very competent.