Burke Dermatology
| Category: | Skin Care Clinic |
| Address: | 18947 John J Williams Hwy, Rehoboth Beach, DE 19971, USA |
| Phone: | +1 302-703-6585 |
| Site: | burkedermatology.com |
| Rating: | 1 |
Location
Photos 1
Reviews 5
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Jeffrey Watters
This is the absolute worst experience I have ever had with so-called "medical professionals" in the United States. The Rehoboth Beach office is so unprofessionally run, it is scary and potentially dangerous. I had an appointment on 9/7/2016 and went for blood work immediately afterward as instructed. The test came back, and there was no prescription called in (except a topical cream) for 23 days. The prescription went to the wrong Rite Aide store. I live in Millsboro, and the office staff called it into Long Neck, miles away. I called to complain, and the office personnel hung up the phone on me. Later the office manager decided to tell me the fault was with my insurance company, Aetna. Regardless, I told them they could prescribe a different solution or alternative solution until a decision was reached with the insurance company. They did not prescribe alternative treatment until I called yet again. Then the office said they would give me two samples of injectable Humira to "TIDE" me over until Aetna approved the medication. I went this morning 10/3/2016 at 8:00 AM to receive this drug and they handed to me through the sliding office window (with an attitude) and with absolutely no instruction on how to take medicine (injections). I am afraid to take this medication as Dr. Burkes office personnel may have mishandled it since Humira must be kept cold or cool and properly stored. This box was warm and could be hazardous to use. Keep in mind heart failure is a side effect of Humira and improperly stored Humira??? Finally, I have left a message for the doctor himself to call me well over a month ago and still not received a call from the doctor. I know doctors are busy but if Yelp is the only way to make it publicly known then so be it. I did let the Dover office know about the problem but they notified the Rehoboth office who called me to say the doctor is too busy to speak with patients. Do yourself a favor and avoid this office even if you need to drive a greater distance. I have made an appointment with another dermatologist in a different town to protect my health. BTW, I still have not received a call from the doctor on 12/01/2016. I guess this shows how much he really cares about his patients, the medication they receive, or how his office is run by his staff. HEY DR. BURKE, when you do read this give me a call and I will update the review with the date and time of your call.
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A Marie
I read the bad reviews but I decided to go to to Burke Dermarology anyway. Im glad I did. I was treated with complete professionalism. I went in to have a mole removed and the whole process went as smoothly as possible. The PA who removed my mole did an excellent job, and the nurse did as well. They made me feel at ease, they answered all my questions and they removed the mole quickly and painlessly! I would refer anyone who needs a mole removed here. I think when people get offended they want to get revenge by posting a bad review, but if someone has a good experience they dont really think about posting a good review (for a doctor)! Im posting this because I was kind of nervous going in after reading these terrible reviews, only to find it was nothing at all what others had described. The office staff and everyone else was very kind and professional. Maybe they just got their act together, but for me I had a great experience at Burke dermatology!
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Hunter Willis
I wish I had looked at the the reviews on Google before I went to this terrible place but I was recommended by my pc and didnt think to check. I went in with a persistent and painful but curable infection and was told that i needed to "shower 3 times a day for the rest of my life because I am hairy". My jaw literally dropped, I thought about it and said "really but that doesnt seem right, i already do that and i am in terrible pain." Doctor said "well it is, there is no sign of fungus and walked out on me" I literally went to the walk-in clinic on Savannah rd they took one look at it and said yup thats simple and cleared it with a longer common course of medication. Stay away from this place, they cant even deal with simple, common problems. They dont listen, rude, dismissive and entitled.
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Cynthia Davis
My husband and I went in for a routine skin check today. The front desk staff was very professional and friendly. The office was clean and they ran close to on time, that is always a plus in my book. We both saw the PA, he was personable and answered all our questions. The nurse that assisted him was friendly and generally put you at ease. This was the first visit to Burke Dermatology, there were recommended to us by a family friend. I also checked with my family doctor, and was told they refer all there patients to them as well. I would highly recommend Burke Dermatology, our experience was nothing but positive, and will be seeing them again next year. Thank You!
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melinda eichenmiller
Not pleased at all ! Doctor referred me to them to remove a skin tag. I could actually understand they could not. And referred me to a plastic surgeon. Which had nothing to do with my issue. I had a couple zits on my face . Which yes I break out from time to time , especially when its that time. Ph. Assist came in , didnt even bother looking at my skin at all. Automatically prescribed me a antibodic, which is a pretty harsh antibodic..... the one that can cause c diff and all that. And put 6 refills on it. My face is not broke out that bad..... overall a pretty bad experience. Will not be returning.