Geneva Oaks Animal Hospital

Reviews 5

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Sandy Dienst

I have lived in Chuluota for over 30 years & consequently have become acquainted with numerous veterinary practices in the area. I have found the quality of medicine and ethics to vary significantly amongst them. With Dr David, I always experienced the peace of mind of knowing my animals are in capable hands and will receive excellent care. He has saved the life of my daughters cat twice (it lived to a ripe age of 24 years), he delicately removed a tumor from our tiny Zebra finch (still alive today), he has even been opened minded enough to approve my use of an experimental drug, which saved the eye of a rescue kitten I was fostering. I have found he & his staff to be kind, supportive, compassionate when having to put my pet to sleep, open minded in considering alternative treatments, cost considerate, honest and ethical. If he feels a situation is beyond his level of expertise, he has no problem referring one onto a specialist. With my background in pharmaceutical sales, private medical practice, clinical research, plus a Masters level education involving animal research- I feel fortunate that I am often able to differentiate appropriate from inappropriate care. I have experienced other veterinary practices prescribe inappropriate medications -example an ear wash containing a steroid but no antibiotic for a bacterial ear infection in my Great Dane. When I lifted their prescribing label, & discovered the omission, I called them on it. I was left opened mouth with their excuse- they were out of the appropriate medication that day. Obviously I learned what their priorities were and it wasnt my pets welfare. My neighbor (seeing a different vet in the area), just recently had a similar experience with his Labrador. The prescribed medication was supposed to be for a yeast infection- yet his dogs ear was not improving. I asked to see the container so I could examine the ingredients- and upon inspection, discovered it only contained an antibacterial component. I suggested he return it and ask for the appropriate medication, which should also contain an antimycotic. He did and the vet not only charged him for another visit, but the correct medication which should have been prescribed to begin with. Wow! Was this just sloppy medicine, a lack of integrity/ownership for an error, or a deliberate way of generating more revenue? All of the above? I have never had this issue to worry about with Dr David. If you are continually having to return to your vet and being sold a bunch of stuff- be wary. Although I do not consider Dr David cheap ... you truly get what you pay for. His integrity, quality of care and commitment to your animals welfare will always shine through.

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Deanna Crownover

Dr. Jourdenais is THE vet! Ive worked with animals for over 20 years now and Dr Jourdenais is the only vet Ive met that cares for ALL animals! Most vets do cats and dogs, occasionally theyll attempt to trim a birds nails (but never the beak). They dont do "exotic" animals (rabbits, rodents, etc...not really exotic, I think theyre just lazy and want to do the masses instead of taking time for the delicate patients). My first trip to Geneva Oaks was for my pet squirrel. Shed been in a fight with another squirrel and had been bitten on the shoulder. A bot fly took advantage of the injury and I tried to take her to my vet of 14 years to have what I thought was an abscess, drained. My vet was incredulous that I would even ask him to degrade himself by touching a rodent! "I work on REAL pets" was his reply. She IS a real pet and shes very loved. I called Geneva Oaks (after being refused by every single vet in Oviedo) and the secretary was so so wonderful! She was so compassionate and had me come right in. Twirly had never been to a vet so we were a bit apprehensive as to how she would react. Dr. Jourdenais found me a pair of gloves (just in case) but Twirly was so at ease that she allowed me to lift her from her cage bare handed. Doc assessed the situation and informed me that Twirly had a bot fly larvae just under the skin and took her into surgery right then and there! Within seconds, hed removed the larvae and prescribed antibiotics and an antibiotic cream. Not only have I taken squirrels in, full grown squirrels at that, but one of my laying hens was dropping her wings, Doc took her in immediately and although nothing showed up in the tests, he knew something was obviously wrong, prescribed medication and within a week, my best laying hen was back on top of the flock! Its a 13 mile drive from here to his place and I have to pass at least a half dozen vets to get there, but if it were a 13 HOUR drive, Id do it anyway. This is a vet who really cares about the animals, who knows the owners are in distress as well and cares for both with equal compassion, information and understanding. If every vet were like Dr. Jourdenais, every animal would be in the very best hands. It appears as if hes taken his time and talent and put it into loving his clients and their owners. Hes so down to earth hes like your brother, he listens to his clients and really observes (or "listens") to his patients. Geneva Oaks is the best, hands down!

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Michele P

Unfortunately, we would not recommend Geneva Oaks Boarding/Vet to anyone. They are very sweet and kind, but not professional and thorough when it comes to communication regarding your dog. We brought our dog in for 3 days while we were on vacation. He was dropped off with no concerns, but when we picked him up 3 days later, he was lethargic and not walking. We thought he was really tired and upset that we left him (he doesnt get boarded on a regular basis). The owner gave him a quick bath because "he had poop on his butt" which we thought was bizarre. He was handed to my daughter and never walked again. Nothing was mentioned about the fact that he had diarrhea for 2 days and seemed uncomfortable on his backside. He continued to not be well the following day so my husband called Geneva and the office manager said he was fine, not problems at all- this was not accurate I found out 10 days later when he was put to sleep because he was suffering. There is much more to this story, but it is too devastating to write it all here. The saddest part is that our dog is gone after 2 weeks after he stayed at Geneva Oaks due to lack of communication. They have now changed their stories and are accepting no responsibility in his passing. I hope the communication/policies have improved since our loss.

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Mike Randolph

Dr. Jourdeanais takes the time to explain what is going on and offers honest thoughtful advice. We have taken many of our pets to Geneva Oaks including Cats, Dogs, Birds and even rabbits. Pricing is always fair and as we run our own business we appreciate that we always get us in quickly. Weve moved further from Geneva a few years back and after trying other vets in Brevard, we have gone back to Dr. Jourdeanais after receiving questionable care, long waits and high costs at other vets.

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Kent Smith

My dog was terrified at Geneva Oaks, I should have listened to him. Three (3) weeks after routine blood work to renew heartworm preventative he contracted meningitis. Coincidence? After 7 days at UF the spinal tap fluid revealed it was bacteria related, not tick nor mosquito. So I will never know how he contracted it, a short time later I lost him...Barely 7 years old, he was my Best Man at our wedding & my best friend. We were together 24/7..Heartbroken Forever

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