Eye Specialists of Mid Florida

100 Patterson Rd, Haines City, FL 33844, USA

Category:	Eye Care Center
Address:	100 Patterson Rd, Haines City, FL 33844, USA
Phone:	+1 863-422-4429
Site:	eyesfl.com
Rating:	3.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 1

Reviews 9

Tom Harding

The selection of frames at the Clermont, Fl location is very small. The Haines city location had a better selection. Both offices appear to be very dis-organised, both on the phone and with handling paperwork. I wont be trusting them in the future, due to the lack of care they had in handling details. 1) I received a call once that my "computer glasses" were ready for pickup. I had no such glasses. 2) They cant get my address right. - I corrected my address twice, once when I had an eye exam and once when I got glasses. It is comical how they still cant get it right. I just received a piece of mail with THREE wrong variations of my address on it. (One was handwritten on the outside, the other was the address printed on the invoice, and the third was the changes made with pen.) 3) This invoice was for $10. It was due to a miscalculation. I got a couple pairs of high end glasses. After they already received around $540 from my Flexible Spending Account and whatever VSP insurance pays them. They spent their time trying to collect $10! Most offices would acknowledge the error and write the $10 off. Instead they use my the mangled address they have for me and keep making changes to it. (City, Apartment Number, Zip Code.) Four months later they eventuality found a combination that was close enough. Now that I have the invoice the check for $10 is in the mail. They may be $10 richer now, however they lost a customer due to poor customer service.

GAIL MANN

The worst place I ever went to. At my husbands suggestion bought frames in which were expensive and purchased by optical place ftom my other dr.needed prescription made. I was told I would have to wait 7 to 10 days. I finally called and was told my glasses just came in. Much to my horror the frames were badly damaged and the stem was scratched. The manager accused me of doing this and said it was normal wear and tear. They are full of crap. The frames were in perfect condition when I brought them in. I called the place where I purchased frames and asked could frames get damaged in lab,and she said absolutely. Of course this place would not assume any responsibility. They wouldnt even reimburse me for the lenses. I never signed a disclaimer form. I am filing a complain with the BBB and getting action news involved. These people are rude and nasty and shouldnt be in business. I hope after reading negative reviews people will go elsewhere.

A Private User

We have been going here for years and just had a horrible experience. The person was extremely rude and very negative. No encouragement whatsoever! Do not take children here because they obviously dont know how to handle their sensitive natures. This person lied to me and to her manager and accused me of lying. We will not return here and I recommend even if youve been a customer in the past, you should find a new place to go. We will be. I am so upset with how they treated us.

Tekeira Goosby

The staff were extremely helpful. I took three small children at the same time including myself. Maybe its because my children were well behaved but each child was treated with great respect. The eye staff did forget to call and advise that my glasses were ready but thats a minor technicality as we are all human. I would recommend this office to anyone.

Tammy Weller

Had an appointment at 11:45 am. Im the only person there to see a doctor. The doctor was nearly one hour behind. Really?! I have never had to wait this long at an eye clinic to get an eye exam. Even as a walk-in, Ive seen the doctor with shorter waits. I will not be back! Staff was flat and not very welcoming to a new patient.

Andrew Hensley

I was not sure if I wanted to try this place after reading some of the negative reviews, but it was not too bad. Most of the people where very nice, and I had no problems at all. Very satisfied.

Angelique Brown

the intake nurse was really friendly and explained everything as she did it. The doctors were really kid friendly for my 10 year old. The people on the frames section could be more attentive.

Jim Winans

I have seen all the doctors here through the the past 10 years. Always been treated great. Never had any issues, and they get bonus points for laughing at my corny jokes.

Roseann Goss

My family has been going there for years. Great staff and great service.