Category: | Family Practice Physician |
Address: | 1043 Town Center Dr, Orange City, FL 32763, USA |
Phone: | +1 386-774-0188 |
Site: | towncenterfamily.com |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
PH
Phillip Coomer
Avoid Dr Malki Avoid Avoid Avoid. In November after moving into the state I went to see Dr Malki for a regular check up and a refill of Simvastaten which had been perscribed by another doctor in Texas. After the blood work I had a 2nd appointment. Dr Malki instead of prescribing Simvastaten prescribed another medecine and an inject able medicine. His helper Charlene refused to give the inject aible medecine until "my wife" came in for training on giving injections. I explained it was not possible and she refused the prescription. A patch version of the medicine was available for $400 /month. Not affordable. Then she lost the prescription for FenoFibrate and did not give that to me either. The Pharmacist told me that the doctors office couldnt hold my perscriptions hostage and so I put in a call to Dr Malki who responded after a day. I explained the issues and complained about how it was taking 2 days short of a month to get medecines and that my perscriptions were being held up by Charlene. Two days later I get a letter from Dr Malki saying he cant establish a "theraputic relationship" with me. So Dr Malki does not want customers if they complain about mistakes his staff is making. Additonally another helper in his office came out to the waiting room to discuss a patients problem in front of other people waiting. After turning to return to the office she rolled her eyes and stomped off bothered by the customer. Avoid unless you like this kind of treatment
JS
Js Krown
HORRIBLE CUSTOMER SERVICE AND THEY DO NOT VERIFY PRESCRIPTIONS BEFORE ORDERING THEM. THEY ORDERED MY PRESCRIPTION INCORRECTLY AND MADE ME PAY FOR THE WRONG ONE THEN THEY TRIED TO FIX IT BUT AGAIN HAD BE BILLED FOR THEIR MISTAKE. PHARMACY SHOWED ME WHERE THEY MADE THE MISTAKE AND THE OFFICE REFUSED TO TAKE OWNERSHIP OF FAULT AND THEY BECAME VERY RUDE TOWARDS ME. I HAVE NEVER BEEN SO INSULTED IN MY LIFE. HOW DO YOU NOT PAY ATTENTION TO YOUR RECORDS ON A LIFE ALTERING PRESCRIPTION. PLEASE, IF YOU REQUIRE MEDICATIONS, DO WHAT YOU KNOW IS RIGHT AND FIND A DOCTORS OFFICE THAT DOES CARE ABOUT PEOPLE AND NOT JUST ANOTHER PAYCHECK. GOD BLESS!
TY
tyler brown
It cost me $140 for Kelly to see a lump in my leg and tell me to get an ultra sound done. I pay $100 for the ultra sound and the doctors office calls me (not Kelly of course) and tells me its not a blood clot but then she doesnt tell me what it is and that was the end of the call. I call back asking for Kelly to explain to me what it is and I waited all day long for a response and didnt get it. I call back and was met with attitude from someone who may be named Sasha? So this office has now taken $240 and basically robbed me and Im back to square one. I will never be returning to this office every again.
ME
Mek Figgz
Michelle is a sweetie person, I use to go to this office. The dr well him and his staff need work. If the dr has no bed side manners then you know for a fax that the staff dose not as well. Like I said the only person who is sweetie and caring is Michele. Her parents raised her right. She should have her own office and not his Nurse Practitioner. She should have been a dr. She has what it takes. A Heart !
CH
Charie Matos
Keep trying to make an appt to a urologist michelle hoyas refered us to, and for some reason cant follow through, the staff here wont make the appt for me, just a lot of back and forth not getting anywhere. Seems like doctors just care about billing your insurance, never been so fustrated with medical staff like this before. On top of that over an hour wait time first time being seen.
CR
Crystal Lopez
my husband was just in this office and the girls were rude and nasty. Scheduled an appt with me under false information. He was on the phone with me explaining to me what happened and the girl was rude and argumentative. I work next door to them and I am very disappointed that I told my husband to go there. He is a good doctor however his office staff needs some work.
JE
Jessica Malki
Ive been with the office for almost six years, and recently they added a new nurse practitioner, Kelly whom my friend sees and really likes. Ive been seeing Dr. Malki and Michelle who are both very professional and knowledgable. The staff is very warm and welcoming and prompt. Definitely recommend!
RO
Ron Jon
My sister goes here and sees Michele she is wonderful. On top of things and always professional. She goes above and beyond to make sure she is taken care of. Linda is wonderful nurse and so is the other staff. If they took my insurance Id be coming here myself.
JU
Julia Bitler
Office staff is about typical (overly busy and professional but not warm/friendly) but the doctor and nurse practitioner are fantastic, and theyve always gotten me in when I need to be seen and returned calls quickly. Im very happy with this practice.
CH
Chan Rez
Had an amazing experience at this clinic. I did not have to wait, the paper work was straight to the point, the facility was extremely warm and friendly, and the doctors were comforting, helpful, and genuine. Highly recommend!
RA
Raymond Petutsky
I have DR Malki for quite awhile the staff ,nurses and Dr Malki are very friendly.They treat you like family, and will answer all your questions about your problem. I would recommend to anyone.RAY&AUDREY PETUTSKY
AN
Andrew Guzman
Kelley Cross is the Best physician Ive ever been to! Shes caring and kind and knowledgeable! Everyone in this office is really nice and they get you in quickly. Id highly recommend this practice!
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Boo Soo
I switched my primary doctor too family Town Center, best choice I ever made, thank you for your great service
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Tanya Safley
My whole family goes here - we absolutely love the Dr and the PAs- as well as the staff
AL
Alethea Vasile
Love them! Never have to wait, caring doctors, and nurses. Love, love, love them.
CM
Cms cms
Doctor laughed at me when I asked for further blood tests. Never went back.