Eastwood Animal Hospital

Reviews 7

VA

Vanessa Gray

I would never, ever go back to Eastwood Animal Hospital. Two weeks ago, I brought my very sick cat to Eastwood Animal Hospital. He had been vomiting and not eating for 48 hours. He is a young cat and has a tendency to get into the trash, so I figured he might have ingested something he shouldnt have and it caused a blockage. I am new to the area, so this was my first experience with Eastwood. I should have known that there would be a problem when I walked in to a completely empty lobby. I was put into a room and a vet tech took a brief history on my cat. I worked for a vet for many years when I was in college a couple of years ago, so I am pretty well versed on animal medicine. When the vet came in, he was cold and unfriendly. He told me that he wanted to do bloodwork and x-rays, which seemed totally reasonable to me. Then he brought me an estimate... of $906! This was a completely absurd price to me. I was afraid to walk out at this point, as I knew I would already have to pay the $50 examination fee for just coming in. I agreed to x-rays to see if anything was obviously going on. I was surprised when the vet came back with old-school film x-rays. He showed me that there could be something in his intestine, but he couldnt really tell. He said we could wait it out or he could do surgery. When I asked him how much the surgery would be, he said roughly $1,600-1,900 but potentially higher. I knew then that this place was outrageously overpriced. He didnt even provide me a printed estimate or anything for this surgery. As I was checking out ($255 for exam, x-rays and a fluid take-home kit), I asked to take the x-rays with me in case I had to take my cat to the emergency clinic for the surgery (they had given me brochures on the emergency clinic). Eastwood closes at noon on Wednesdays and this was already 10:30am. My cat was extremely sick and could honestly have crashed at any moment. When I asked for the x-rays, the technician acted as if that was an absurd request and went to find the vet. The vet came out and told me that he would charge a $250 deposit for me to take the x-rays with me, which would be refunded if I brought the cat back for a recheck and x-rays the following day. This was really the straw that broke the camels back. When I worked in an animal clinic, we would give copies of x-rays on CDs or via email with no questions asked! When I mentioned this, they held firm on the deposit. I had just paid $180 for two film x-rays and I could not even take them with me. They clearly care only about the money and not the well being of my animal. The following morning my cat had continued to decline, so I took him for a second opinion at my previous vet, Hunters Creek Animal Hospital. They were super friendly and informative, took a digital x-ray of my cat and immediately diagnosed him with a foreign body blockage. When the vet went to get me a surgery for the procedure, I was extremely nervous, considering the estimate for bloodwork and x-rays at Eastwood was over $900. When the vet came back with the estimate, for the exam, bloodwork, x-rays, surgery, hospitalization and medications to go home, the cost was $656. One third of the price that Eastwood had thrown me for the surgery. I cannot believe the positive reviews this place has, I am highly suspect of their validity. I would stay far, far away from this place.

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Nicole Rohrer

Ive been taking my boxer, Kira, to Eastwood Animal Hospital for years and I highly recommend them. The staff has always been very caring and professional, even calling the day after our visit to see how Kira is feeling. One time, when Kira ran away, they even helped me get the word out by posting a notice on their Facebook page. Ive always been given a reasonable estimate beforehand. They are flexible, highlighting which services are imperative and which services can wait in order to work with your budget. Dr. T is an expert who provides top-notch service you cant find anywhere else in Central Florida.

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Cynthia Amoruso

Weve been taking our pets here for many years. Dr. Taeubel for many years. His skills as a veterinarian are top-notch, and they are matched by his caring and compassion. The staff also rises to the same level of excellence. Everyone is professional, friendly and though its often an overused description, they do treat you as family. The office is spotless and modern, and they are very proactive in addressing health and wellness. Weve used the services of many different veterinarians in many states over the the years. None compare to Dr. T and the staff at Eastwood Animal Hospital.

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Banshee Husky

For over 8 years I have been coming to this vet for my Siberan Husky. We started going here because it was close to home but even after we moved away to the other side of town we still wanted to come back to this location because of how friendly and helpful the staff was in addition to how knowledgeable they are in everything they do. Im updating this review now as my husky has now passed, a huge thank you goes out to the staff here at Eastwood Animal Hospital for everything theyve done over the years even on the last day. You cant find service like this anywhere else!

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Joanne Skiles

Ive been taking my cats here for over 2 years and just recently my new dog. I love this place, unlike other vet clinics that stack appointments on top of each other they spread them throughout the day. Which makes coming in with my two very anxious cats a lot easier and less stressful for them (and me). The room is always ready for me when I come in, which means no waiting in the lobby. The vet techs and doctor are friendly and before the start of the appointment they explain the costs, which means no surprise bill at the end. I cant recommend this place enough.

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A Private User

I moved here from Alabama some time ago and was looking for a vet to care for my dog. Well I found one, that has taken care of her for some time now. Her name is Chloe, and she was a rescue dog and she is now a " Ham" she can not wait to visit the offices of Eastwood, as she always knows she will be taken care of with the best care around and she loves the doctor too..They are friendly and have your pets interest at heart. They have helped me out with boarding at the last minute and that I am thankful for... Keep up the good work..Jane and Chloe Brooks

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Carson Brown

I just moved here and was looking for a new vet to take my two cats. I took my first one in, age ten, for just a check up and vaccinations. I was there for over an hour and not one other person came in with their pet. Was strange to begin with. They took my cat to the back to do everything and I could hear her screaming from the office. She is never very happy at the vet but I never have heard her sound like that. I was shaking when they brought her back and I will not be taking my second cat. I wouldnt recommend it to anyone.

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