AFC Urgent Care Tampa, FL

Reviews 7

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Kelly Harrington

I am very, very upset with this urgent care. I fear for other people to go to this medical office because they do not give Correct medical advice and spend 2 minutes with you and do not even pay attention to what your allergic to. I went In to the urgent care on March 30th because of some sort of bite near my elbow that had turned red and purple. I was given bactrum as an antibiotic and took every pill for what they called cellulitus.(from a bite) I took every single Pill and on April 10th I went back to this urgent care and had a different doctor and I was with my fiancé. This doctor Said the cellulitis had found it’s own way to drain because at this time it had puss coming out of my arm. He said he Did not need to cut it open and gave me a prescription that COULD have the same affects that amoxicillian (which I Am allergic too) had on me. I did not know this until I went to Walgreens. There the pharmacist told me I could have A reaction. I got the prescription and got hives the first 2 days which was no big deal.But on Monday the 13th my throat Started swelling up and it hurt to swallow. I then did what the pharmacist told me to do and called the urgent care. The original doctor was there when I called (the one I saw on 03/30) and sent a new script to Walgreens and told me I should go to the ER. I had a problem with this because why would the second doctor not tell me this 04/10 and waste My money and put my health in jeopardy. I called back very upset and got an officer manager on the phone and told her I should have my co-payment back. She then proceeds to tell me when I came in the second time on 04/10 (when my fiancé Was with me) that I was told to immediately go to the ER. They are liars and do not care about patients allergies or health. I want my money back and I want them to pay for my hospital visit. I also will be contacting an attorney if this matter

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Chelsea Borden

Ill start with the positive: The wait time in the lobby was relatively short and the office was quite clean. The nurse and doctor were both in a huge hurry. I was greeted by each with a rushed, "What are you here for today?" The doctor wasnt careful with his touch as he examined a very painful skin condition I came in to have treated. He was in the room for less than three minutes total, which left me confused when he went to leave because practically no time had passed. He told me that it would probably be okay to leave the infection alone and just take antibiotics. I was then left in the room for a while to wait for someone to prepare my prescription and show me out. There was never any follow-up in the following days to see how I was doing or ask if the antibiotics were working. Overall, the staff was somewhat rude and quite hurried, even though the office only had two other people waiting besides myself. After three days, I was still in great pain and the antibiotics had not helped at all. After how short everyone was at this facility, I opted not to come back to Doctors Express and went to a different urgent care instead. The staff there were all very friendly and listened to my issue without rushing. The doctor was very gentle when he was examining me, unlike at Doctors Express. As it turned out, I needed a procedure done that antibiotics alone could not have cleared up. The staff there immediately did the procedure and were really understanding and helpful when I was in pain. The doctor encouraged me to ask questions and sent me on my way after answering everything. They called two different times to check in during the week after my visit. Your money is best spent at an office which wont rush to push you through their process and will call to check in with you following your visit. You will not receive either of these with this company.

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J Davis

I visited the facility for the first time today. My primary care physician had recently retired and I needed to see a doctor immediately . The office is immaculate and spacious. Wait time was essentially zero. Everyone from the people at the front desk to the physicians assistant to the doctor herself were extremely attentive and professional. The doctors examination was thorough, she asked me several questions about my symptoms and history and answered all the questions I had. I am a self-pay patient and I dont know if this was intentional or mere coincidence, but one of my prescriptions was free and other less than $10....very much appreciated. I was charged exactly what was indicated on the signage, no unnecessary tests were performed and I was told after I paid that if my symptoms did not resolve within 7 days my follow-up visit was free. This was my first time at a walk-in type clinic and I had some concerns prior to my visit. All of those concerns were put to rest and I would return or recommend this facility to others without hesitation.

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Justin Freeman

I needed to get a school physical for my daughter and Doctors Express was there for me right when I needed them! No appointment was necessary and we were in and out in record time. I should not have waited until the last minute to get this done but I did and thanks to Doctors Express I was able to get that unneeded stress off my shoulders and actually get the physical done before school started.The cost for the physical was right in line with all the other local places but it was the staff and doctor that will have me coming back time and time again. Thank you Doctors Express, I cant thank you enough for helping me get my daughter back to school on time.

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Glise Kari

I recently had my neice stay with me and when she got sick I had no idea what to do. My neighbor told me about Doctors Express. I am so glad I took her there. Her insurance was accepted, they were quick but most of all they were kind. The entire staff took such good care of her, I could not believe it. It just seems like everywhere you go these days, people are rude with no bedside manner. Everyone at Doctors Express impressed us all. We left with the medicine she needed and by the days end, Carrie was already feeling much better. The entire staff at Doctors Express is superb and I will return.

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Jarrod Bourgeois

The nurses here are nice and friendly but unfortunately that is not a reason to go to a place like this. I went here to seek medical care because I just moved here and am uninsured. The doctor would not even see me and just cowered behind his nurses and had them relay messages to me. Let me reiterate the nurses were kind. The doctor a coward who knowingly referred me to a hospital that charged me 300$ for a visit. Pick any urgent care besides this one. This male doctor here deserves no business. Absolute quack.

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Sai Kakumanu

Horrible Doctor and Bad experience. Went to get my sutures removed. After 1 hour waiting and collecting money, the doctor says he is not comfortable removing the sutures. These idiots do not have basic manners and hospitality. Later I went to Palm harbor urgent care and the doctor there removed the sutures in 5 minutes. The doctor here at AFC does not have manners nor the skills. Please do your research and better stay away from these unfit-to-be-in-business practice.

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