GMS Docs - Bayside Physicians - South Tampa

Reviews 7

CH

Christine Cohen

When asked to rate the office on whether I would recommend Bayside Physicians to others I gave it a 7 out of 10. However there was no way to qualify this rating. Dr. Cadigan is my primary physician and he is wonderful. I would and have recommended him to others and I would rate him a 10. He is thorough, takes his time to listen to your concerns, goes over your history and sets out a plan for future care. My husband came with me for one visit and was so impressed, he decided to use Dr. Cadigan for his primary physician. My issue with the practice is some of the office and other medical staff. They are often curt, do not return phone calls for a few days and treat you as a nuisance. I had a flu test 3 days ago. I was told by the P.A. to call this morning for my results. When I called I was told the lab hadnt been in yet. I asked if they would call me when they came in and was told by the receptionist, "no, they were too busy today (Saturday) and would get back to me on Monday or Tuesday". I called back an hour later and was told it takes 5 or 6 days for lab reports to come back. I explained that I didnt want to keep taking the Theraflu prescription if I needed an antibiotic and was told very sharply, "if I didnt want to wait then I should go to the emergency room". I then asked to speak to the P.A. and was told that, "Providers do not call patients. Its policy". The receptionist told me she would relay my concerns to the P.A. and call me back. She never called. This is not the first time Ive had a problem with the follow through and attitude of the staff but this is the first time Ive written a review addressing the issue. Knowing how thorough Dr. Cadigan is, I cant imagine that he is aware of what is going on with his staff. I will make an appt. with him next week to voice my concerns but if he has no control over the situation then I may have to change physicians which I really dont want to do.

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FA

Fady Hakim

I was looking for a family doctor as I dont have one and I left the office before seeing the doctor because I felt they just care about money more than my health. The nurse (or doctor assistant ), that comes before the doctor sees me to take my health information, spent 10 min explaining how they will charge me (before anything, that was her "hi, welcome here" ) and when I told her I am here to have a family doctor and to do check up and I want to ask a doctor a question about my health, she told me any question you ask will be consider a doctor visit and you have to pay for it and its not covered under check up visit and she kept blaming the insurance companies. For me , its not insurance, if you want to charge me for a question, then you just care about fast money and not my health and long time relationship. Also They told me that I have to contact them 2 weeks before any refill, I go to a specialist and he does the refill for me within 2 hrs. so for me I dont consider that place " a family practice " they just care about money more than my health. I left before seeing the doctor so I cant write any review about the doctor himself.

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CR

Cristian Saenz

My wife was a patient at this office for over 8 years, first with Dr. Torres and lastly with Dr. Holland. After bungling up what should have been simple lab work, a misdiagnosis, and a lot of back and forth, we overlooked that and continued going there; however, more recently blood was drawn for vitamin b12 levels lab work. Even though we have great insurance, she was charged $10 for the blood draw, however those results were bungled up and the results that were given were for vitamin D, NOT b12. In spite of them saying they were going to remove the $10 charge, they never did and it was sent to collections. Then on top of that we get a letter saying she would no longer be seen unless she paid the $10. The way they handled this was really bad, and this office lost a loyal patient with good health insurance over a $10 charge that was supposed to be taken off because of their mistake. We are not only filing a complaint with the BBB, but also with our insurance, if just for lack of courtesy.

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KA

Kari Amador

Ethically and professionally irresponsible. Long story short, Dr misdiagnosed/misjudged my thyroid condition. Put me on Synthroid which was having very abnormal side affects. Called 4 times and even went to the office all in which was a battle to receive direction on whether I still the medication or not. After two days of this office disregarding my calls, i get a call responding to my "message" that my experience with the drug "was not normal". No kidding. When asking what i should do, they directed me to make an appointment. Money pit. They couldnt care less what happens to you unless you are paying their (non-insurance visit cost of $75, initial visit $175). Doctors refuse to see or talk to you unless you are paying them regardless if theyre mistake effects your health or not. I definitely direct you to find another office who will tend to your needs regardless of their paycheck or profit to office.

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G

G Parker

Just received a letter of reprimand for my mother who missed an appointment on 6-2-14. Practice is threatening her with being dropped. Kristen, who took my call, said this appointment would have been made "over a year ago." My mother passed away in 2010. Kristen told me "its fine" - but actually, its not fine to get a letter reprimanding anyone for missing an appointment that at best was made more than four years ago. One of their doctors was my mothers primary care physician; he knows that she passed away. Update your records. Confirm all but especially appointments made long ago in advance. Avoid reprimanding letters such as this. Include the doctors name on the form. Apologize when your office has clearly made a mistake. Tell the caller you will give the info to the person who can fix the problem.

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SY

Sydenie Howard

The WORST dr office i have ever been too!!! they do not care for their patients i have called and called and put in requests to have my doctor to call me back and i havent heard one word from them!! ive been without my medicine for 2 weeks and they are still refusing to write it for 1 month till i can go in and see my doctor bc my new insurance doesnt go into effect till next month. I will NOT be returning i can not believe that they would even treat another human being like this and almost send someone into a psychosis because they wont write their medine and make them stop cold turkey. that could really mess someone up!!!! WHAT A HORRIBLE HORRIBLE PLACE!!!

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BA

Barbara Dorn

I put off getting a primary care physician for a long time. I had the same physician for 12 years but I asked neighbors and several recommended Dr Cadigan at GMS-Bayside Physicians. He was awesome. He took lots of time with me and answered all of my questions. I have a few chronic health conditions and he had some creative ideas on how to deal with them. He was very approachable and down to earth! I had a great visit and was motivated to improve my health. I am so glad I chose him. The office staff were friendly and efficient and the office was clean. I would recommend him to anyone!

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