Dental Partners of Vero Beach, Conway & Schwibner

Reviews 9

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Christina Holzhauser

WARNING- DO NOT GO TO DR. MICHAEL CONWAY! One star is the lowest rating allowed; I wish I could give negative stars. Michael Conway is a careless, heartless dentist. I prefer dentists that have a nice bedside manner, have integrity and see the patient as more than just dollar signs. Heres what happened to me when I added a last minute teeth chip repair to my initial consultation appointment: -I had 2 lower teeth being worked on- he used the buffer tool at one point and quickly buffered my top teeth. I didnt approve any other areas to be touched. -He then accidentally sliced the inside of my lower lip with the buffer tool. It was about 1/4" long cut that went deep and bled like crazy. -No apology or words to console me. Just bluntly asked if I wanted stitches (he said the cut didnt require them, so I declined since I hate needles). -While the hygienist was helping me to control the bleeding, the dentist slipped out and never returned. -After what felt like 45 min (couldve been less), the hygienist ushered me to the front to pay!! -I had to call my husband (with bloody gauze coming out of my mouth) to speak to the office to get them to understand that asking for payment after cutting my mouth open was not ok. The office manager agreed to not make us pay after this conversation. -The dentist never checked on me at any point or bothered to apologize (that day or later). I even mentioned to the hygienist while sitting in the payment chair that not receiving any sort apology was not ok. After the situation, my family called the dentists office and asked for an email so I could understand what happened. The email came from the office manager, not the dentist, and he simply stated that my lip slipped (not true- his hand slipped and thats when the tool jammed right into my inner lip). No apologies. We are all human and make mistakes, but its about how you handle the situation. An apology, comfort or some sort of demonstration of care is what patients need in horrific situations. To point out a few other concerns that were not related to the injury: -Dr. Conway puts his gloved hands all over the place (scratching his face, his glasses, the TV screen, etc) and then puts them in your mouth. So gross! -My fillings were added in at the last minute during the consultation. He is a great salesman, so just be warned that you are getting a stellar salesman as a dentist. I still question if I was talked into that procedure or not. -From above, I didnt ask for any other teeth other than my lower ones to be worked on and he quickly snuck in buffering my top ones. I do not know if this is illegal, but just highlighting this in case that point was missed. Note: I am not posting pics of my cut due to the graphic nature.

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Michelle Hayes

Dr Schwibner and the entire office staff are AMAZING!!! I had severe tooth pain and the entire staff worked diligently to establish me as a patient, assess my situation and develop numerous care plans to work with my insurance and financial situation. Dr Schwibner took me in the day of my urgent call, pulled the molar that had broken and was bringing me so much pain and "kindly" encouraged my compliance with the treatment plan! I now am pain free with a fantastic smile that I am no longer ashamed to show. I have referred numerous friends and family to Dental Partners of Vero Beach (many are terrified of the dentist) all have come back from their appointments with glowing reviews and appreciation of Dr Schwibners gentle approach to care and upfront communication regarding treatment plan and expected cost of services. Amazing office, staff and Dentist!

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Charleen Krasnay

Just had another positive experience appointment with Dr Jenna and her staff at Dental Partners of Vero Beach. With each visit I am learning more about the level of experienced talent this office offers. Last visit was exceptional with a heroic save of a problematic molar. She is also an Invisalign dentist who took over my unresolved problems to my complete satisfaction and actually surpassed my expectations correcting and cosmetically restoring my smile. I guess I didnt really expect all this when I was first referred here. I have had many dental experiences and not any of them were this comprehensively positive....actually superb. This dentist is a keeper. PS: They offer a great dental insurance plan.

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Christina Saars

When I had an emergency, my best friend referred me to this office. They fit me in right away!!! Its hard to immediately trust a dentist on an emergency level but when I went I was welcomed like I was a long time client. I had to privilege of sitting with Drs Mickey, Suzanne, and Matt. The assistant Gail was fantastic!! She kept making sure I was comfortable. I was blown away with the latest technological equipment used. Its not only a dental office but also a lab where they do almost everything you need right there. My last visit I had a cracked tooth that needed a crown. I walked out with it that day!!! I will tell everyone about this office. Thanks for all you did for me!!

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Joe Kane

I have been a patient of Dental Partners of Vero Beach (DPVB) for nearly 8 years and find their offices and equipment to be state-of-the-art. A dentist office is never on anyones top 10 list, but DPVB makes it the best experience possible with a great team. Robin has been my hygienist throughout this time and is professional, thorough, and always asks how I and my family are doing. No matter what procedures Ive had done, DPVB thoroughly explained them and has been as painless as it gets. For all of your dental needs I highly recommend DPVB.

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Alan Burger

Dental Partners of Vero Beach are MY dentists now! I am so happy to have found this dental office, and Dr. Schwibner is a great dentist who treats you as a patient and not as a customer. Recently I have had a couple of crown replacements started and perfectly delivered the same day. I travel 2 1/2 hours all the way from Tampa just to have this team work on my teeth. This is a state of the art dental office in my opinion and I would highly recommend it to anyone in the State of Florida and the world!

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Blake Becker

I hadnt been to a dentist in over 10 years and was a little nervous about my visit. I couldnt have asked for a better experience from Dental Partners of Vero Beach. The staff is incredibly friendly, knowledgeable, and accommodating. I felt welcomed and cared for by every single staff member I interacted with. Their tools and technology are top of the line and every square inch of the office and work stations were clean and presentable. I cant recommend them highly enough.

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Jim Hyde

I have been a patient for going on five years now. Have been to many dentists in my 50+ years. Doctors Conway and Schwibner are head and shoulders above the rest. Their assistants and front office personnel are top notch. Their office has all the newest state of the art equipment. Customer service is #1. There is no need to look any further than Dental Partners of Vero Beach.

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Rac S

If you want- top of line-state of the art- dental care look no further...THIS IS THE PLACE! They are highly trained & want to help you ! Fantastic patient teaching! They not only care about you but they want you healthy, happy, & whole! I know not only from experience, but Im a healthcare giver also. So go put your smile on!........CHRISTINE S

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