Category: | Medical Laboratory |
Address: | 1676 Mulkey Rd #100, Austell, GA 30106, USA |
Phone: | +1 770-941-4249 |
Site: | labcorp.com |
Rating: | 1.5 |
Working: | 8AM–12:30PM 8AM–12:30PM 8AM–12:30PM 8AM–12:30PM 8AM–12:30PM Closed Closed |
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Aisha Tanae
They deserve ZERO STARS! I was sent here by my allergist to get some blood work done. There lunch hours are 12:30 to 1:30 and I arrived at 11a. I signed in and waited to be checked in. When I arrived there was no one at the front desk. I stood there while they let the phone ring and missed 3 calls. I could hear them talking and laughing in the back instead of checking on patients. The service is unacceptable. Needless to say I left without gettingy bloodwork done. I also called once I got home and received no answer. I will not be returning!
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ABHIJIT PATTEWAR
Its a lot faster and the new facility much better than in 2015. Neat and clean waiting area, online scheduling available so that you can move faster, staffed adequately at least on the non-peak day of the week (I visited on Thursday)... Without an appointment, it may still take 2 hours for routine labwork. So make sure you take appointment visiting their website. What I heard there is Mondays are typically busiest. Water and coffee available in the waiting area.
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Geezus kreyest
I see why the ratings are so low. I showed up for a drug screening and was informed children were not allowed. The lady at the front desk said there was a sign indicating this. I didnt see a sign. When she came out to the waiting room, she couldnt find it either and just repeated herself, "children arent allowed". So, now Ill have to wait until next week. What a joke.
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Angel B
This has got to be the slowest Labcorp I have ever been to. I arrived at 8:25 it is now 9:25 and I yet to be seen to complete my drug test. The older lady with the gray hair at the window is slower than Christmas. I gave her my paperwork soon as I got here. There were 6 other people called back before me. I hope I never have to come back here....unprofessional and slow!
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David G
DO NOT GO HERE! Terrible service, and slow is an understatement. Whether you book an appointment or not you are seen in the order you sign in. I ended up walking out after waiting and then realizing it would take another hour for me to be seen at the current rate! I did not even tell the receptionist I was leaving, as she was gone most of the time.
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Tamarrian Myrick
I really dont right reviews but this place is unacceptable. The workers are very ghetto and unprofessional. I have been in customer service over 10 years and if i presented myself at my job the way they do I would be fired the same day. Im almost scared to get blood drawn here. Unacceptable!
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karen pastore
This was the worst place to go. I have been waiting for an hour. And I am still waiting. And their is only one person working 13 people waiting. The whole idea of these lab places are to get in and out quickly. They need more staff. I would never come back to this place again.
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Janai Jones
Luborah Brown was so rude. I get that your day may be terrible but seriously if I wasnt afraid she would tamper with my drug screening I would have mentioned her attitude...Im not expecting grade A attitude but dont lecture me as if I personally messed your life up.
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Rafael Zayas
There really needs to be an option for 0 stars. Incredibly slow and RUDE staff. I politely went to ask about the wait time and was yelled back about being rude to people waiting before I could even talk. I was not the first or last person to be yelled by this lady.
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Becky Cooley
This is very slow. Took them an hour. Waited on many people before me. Worse than slow they are rude and seem to be angry. Levore finally called me back. Did an okay draw. Lab Corp you need to send these two for training.
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brenda napier
Very rude staff.. No matter if you have appointment you will wait for hour or two and the employees run personal errands on company time during business hours with clients waiting in lobby...
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Sandra Johnson
They really need some help! Waiting for 2 hours just to get blood drawn is ridiculous! My elderly mother was waiting 2 hours to get blood drawn after fasting all morning.
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Eric Ebron
Its LabCorp... what do people expect! There are a lot of rude customers sitting here that egg on the over-worked staff (over-worked in the sense that this place is loaded).
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Thomas Kase
I used to go here, but the attitude of the staff and the extremely slow pace of the place became too much - if they dont appreciate me, Ill vote with my feet.
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Justin ouellette
Terrible service, very unprofessional. website says appointments not required. Walked in being the only one there and they would not assist me
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jennifer barry
Even when I made an appointment, they were unprepared for my testing, I actually had to leave and go somewhere else. So much for my morning!
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Kiley Jannetta
This place is AWFUL - the people behind the front desk are assholes, they are very slow and not friendly or helpful at all
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Rasheeda Hasan
The worst lab corp Ive been in to date. Poor service and long waiting time..
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John Donahue
Very professional I picked a good time to go.
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Amanda Frasier
Slow service and rude staff.
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yaser elkareimi
Very bad experience
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Dana Lewis
Horrible.