Sills Primary Care
| Category: | Family Practice Physician |
| Address: | 4195 S Lee St d, Buford, GA 30518, USA |
| Phone: | +1 770-831-5659 |
| Site: | sillsprimarycare.com |
| Rating: | 2.6 |
Location
Photos 1
Reviews 8
AB
Abbigale Coppedge
If I could leave neagitive stars, I would. As soon as I arived I could instantly tell it was a trashy place. To take my blood, they had me rest my arm on a cardboard box and fill out my paper work on that same box. I was there for a simple prescription refill and was looking to switch primary care doctors. I arrived at 10:30 and left at 1:15. Most of this time was spent sitting in the room alone, waiting for the doctor.... I was the only patient in the building. I could hear the whole staff in the next room talking and blaring music, not the least bit concerned that they had someone waiting. With the exception of one blond nurse, they are all extremely rude and unprofessional. When I finally did see the doctor she did not let me get a word in. She told me she would refill my meds but I must see a psychiatrist. She had me lay down on the table, felt my feet and said the color and tempture was not normal in my legs and feet and said she could not feel a pulse. This obviously had me worried. She seemed like she was begining to panic and said it could be a blocked artery and said she had to go get something and ran out of the room. I was under the impression she was going to get an instrument to further investigate what she had just told me... But instead, she left for lunch. 20 min later a nurse came in and told me the doctor was not coming back and that I can leave now. So I left and drive straight to another doctor So I can get actual answers.
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Macy Hensley
I walked into this place and the seats and everything was very outdated and dirty looking. The reception staff is horrible. Ive been there multiple times and the last time they lost my contact and patient information and thought I was a new patient. They had to verify my insurance when it was very much so still active and once again been there before plenty of times. I waited for an hour in the waiting room to be seen. Then had blood work done that bled out of the bandage. It took forever for someone to come back and clean it up. I had a few to pay and they said two of my cards wouldnt go through when it had plenty of money in there. She obviously didnt know what she was doing. The same girl that thought I was a new patient. Dr.Sills is a very good doctor but with poor staff. They look miserable being there and act like they dont care about their job. I had an appointment for 10:00am and didnt get out of there until 1:10pm. I had a day planned and had to cancel it because of the horrendous wait time! I told her where to send my prescriptions and went there to pick them up and they havent even been called in in one day! How am I supposed to get better if I have no medicine to take. Im finding another primary care physician.
LA
Lauren Still
Avoid this medical practice like the plague. It and the doctor (Dr. Tracey Sills) is by far the most unprofessional practice I have ever had the displeasure of dealing with, and I wasnt even the patient. I am the patients care-giver. The first day I went in there, I thought it was a vet clinic because she keeps her three dogs up there. Plus, she had kept her party decorations up for her dogs one year birthday up over a week in the office. I overlooked that and gave benefit of the doubt until the day she wanted to charge $15.00 to redo a letter that was not done right the first time. Thats just like asking a customer to pay-up for a mistake the business made when it should be consideration for them to rectify the problem if they want to maintain good business. Last but not least, the office takes a 3 hour lunch break from 1:00 to 4:00. Thats 30%-40% of the business day that office shuts down to its patients. By the time they get back, there are multitudes of patients waiting to be seen. Again, avoid like the plague. Its bad business with little to no professionalism.
DO
Don Kell
I just read the previous reviews and I have to tell you. Dr. Sills is the best doctor Ive seen in years. She cares about people and that goes far in my book. Granted the dogs in the office is a little different but I promise you, they do not bark at you, like someone else stated in their review. They stay behind the receptionist area. Her new office is clean and the main thing is that you are seeing a very qualified doctor who cares about her patients. Shes great in my opinion. Her staff are people that she cares about, I have watched her. Maybe this office isnt for everyone but Dr Tracy Sills is what I look for in a doctor. A doctor that cares and knows how to make you better.
AL
alexandria foster
I do not recommend this at all. She makes you wait for hours , I finally left and got my copay back. If I could give 0 stars I would. Horrible... Today I waited for 1 hour and 40 min just to see she was eating her lunch in the back and this isnt the first time she has done this and I still didnt see her for my visit. It happens ohhh every time. Today was my final visit I will not return to her. I hope she gets her act together and stop making people wait so long. If I were you I wouldnt go to her but if you do just understand you will be there atleast 1.5 hours or more just waiting to be seen by her. I called the heath department and made a claim about her.
WA
Wanda Simmons
The wait time to see the doctor is horrible. I understand that each patient visit is different and some visits may be 10 mins and some maybe 30 mins. But I shouldnt be waiting 2 hours to even see the Dr. Im huge on customer service when I go into any place of business and I try my hardest to be very patient and understanding. Either she need to hire someone PA to work with her or schedule only 3 to 4 patients a day. This will be my last visit. My time is very valuable and I dont have time to waste just sitting here. If I could select no stars or negative stars I would. This customer service is horrible.
LY
Lyndsey Jennings
If I could give this a 0 out of 5 then I would. This "Doctor" refused to refill my prescription because I literally cant afford the office visit. She said everyone has problems and she cant afford to go to her doctor, either. SHE is the one who put me on a medicine 2 months ago that is NOT supposed to be stopped cold-turkey, as it can cause seizures and severe side effects. She said "I cant help you without you coming in for a visit". Not to mention, the staff are the most unprofessional people I have EVER seen in an office setting, period. I will never be back to this office.
LO
Lori Courville
I havent had a more loving and caring doctor. She takes the time to listen to your problems - unlike most doctors who are in and out in 3 seconds. In the 5 years that I have gone to her, the office has never smelled. The do take a lunch from 1:00 to 3:00. But they use that time also for phoning out prescriptions and work in patients. The dogs that are on the premises are well behaved and not in the patients rooms. She has always been honest and professional. I would highly recommend her.